
Lindsay Lexus of Alexandria
Alexandria, VA
Filter Reviews by Keyword
By Type
1,663 Reviews of Lindsay Lexus of Alexandria
Fabulous new car orientation I have owned many new cars in my life. Never have I received such a comprehensive and useful introduction to the many features of my new car. Alex J I have owned many new cars in my life. Never have I received such a comprehensive and useful introduction to the many features of my new car. Alex Judice was terrific! I have already received an email from Alex with instructions to set up apps and verbal commands. I am completely blown away and PLEASED! Thai Tran was an extremely helpful and knowledgeable salesman. He was patient and attentive and fair. What more could you want in a salesman? I highly recommend both Alex and Thai! More
Excellent Car Buying Experience Thanks to Chris Hayes, Craig Novitsky, Alex Judice (and others with whom I interacted in the show room or at the sales desk) for excellent service d Thanks to Chris Hayes, Craig Novitsky, Alex Judice (and others with whom I interacted in the show room or at the sales desk) for excellent service during my recent car buying experience. I can't say enough good about Chris. He was most helpful in all aspects of the sales experience. I especially appreciated how he anticipated my needs and his assistance in showing me the vehicle technology for the first time (making sure I knew the basics before driving the vehicle off the lot at night in the rain). Craig was very pleasant to deal with on the financial side. I commend Alex for his knowledge and patience in a follow up visit for me to learn more about the technology features on my new vehicle. He even went above and beyond to show me features I did not ask about. This is the 2nd vehicle I have purchased from Lindsay Lexus. The overall service is among the reasons that I return. More
Helpful and Easy Cannot say enough good things about AJ. He was very patient with me as this was my first car buying experience, he really took the time to answer all Cannot say enough good things about AJ. He was very patient with me as this was my first car buying experience, he really took the time to answer all of my questions and to go above & beyond to make sure I found the perfect car for me More
Fabulous Car Buying Experience Todd Banks was the sales person who helped with our purchase of a 2016 Lexus ES350. He was knowledgeable, patient and incredibly gracious! Visited the Todd Banks was the sales person who helped with our purchase of a 2016 Lexus ES350. He was knowledgeable, patient and incredibly gracious! Visited the dealership several times before making a final decision. Todd was always helpful and we never felt pressured to buy. The result is that I got a great buy on a beautiful new Lexus that I I love!! I highly recommend Todd and Lindsay Lexus!! More
Great car buying experience. This is the third Lexus I have bought from Lindsay Lexus. The experience was great, all my needs were addressed and all the staff treated me wonderf This is the third Lexus I have bought from Lindsay Lexus. The experience was great, all my needs were addressed and all the staff treated me wonderful. My salesman is Claude Lutete. He is simply the best. Thanks Claude More
Incredible encounter. I located the car I wanted on the net at this dealership. I read the reviews. I rented a car and drove 3.5 hours to this dealership. I met with salesm I located the car I wanted on the net at this dealership. I read the reviews. I rented a car and drove 3.5 hours to this dealership. I met with salesman Steven Rhee, and within 5 minutes, we reached a negotiated price. I do not typically use words that have powerful meaning, however, my incredible encounter with Stephen was amazing. My encounter with Ace Rezai, general sales manager, and Hwan Kim, financial manager was also dynamic. Tony B More
Lindsay Lexus and Nazir Jasat This is the second time my wife and I purchased a special order, RX 450h through Lindsay Lexus -- the first online, the second at the dealership. Both This is the second time my wife and I purchased a special order, RX 450h through Lindsay Lexus -- the first online, the second at the dealership. Both times our sales consultant was Nazir Jazat. He was courteous and thorough, responding to all our questions. The price negotiations were unpressurized and pleasant. The final "bottom line" was fair, and easily surpassed offers from other dealers in our region. Each time, the car was delivered to our home free of charge -- a distance of 150 miles-- and the use of the various features explained, the second time by Nazir himself. We highly recommend this dealership and sales consultant for purchase of a new Lexus. Jerry C. More
Outstanding customer service Started out on the wrong foot when I travelled 45 minutes there on Sunday only to find they were closed (even though website says they are open). AJ ( Started out on the wrong foot when I travelled 45 minutes there on Sunday only to find they were closed (even though website says they are open). AJ (Alan Jones) called me the next morning, apologized and asked if we would consider coming back. I did go back and am thankful I did. AJ was fantastic. Probably the best experience I have had buying a car. He was professional, attentive, informed, courteous and, best of all, worked with us on the price so everyone came out a winner. The whole process was seamless and every detail was handled perfectly. I would give AJ my highest recommendation and despite the distance I have to travel will definitely go back to him for my next Lexus. John Woodward More
Anna Yoo, Alex Judice I wanted to take this opportunity to say how please my wife are with the service rendered by Anna and Alex. This is the 4th vehicle we have purchased I wanted to take this opportunity to say how please my wife are with the service rendered by Anna and Alex. This is the 4th vehicle we have purchased from Lindsay and this purchase was perhaps the best. Anna helped us up front and when we arrived at the dealership last Saturday it was a a hassle free transaction, . Alex help us tremendous with the technology demonstration he was pleasant and professional as was Anna. A pleasant experience all the way around. Thank you Anna and Alex. More
Excellent car and pressure-less salesmen! We recently purchased a new 2016 RX350 from Lindsay Lexus. It was a thoroughly satisfying experience, as it has been for the three RXs we've purchased We recently purchased a new 2016 RX350 from Lindsay Lexus. It was a thoroughly satisfying experience, as it has been for the three RXs we've purchased from them previously over the last 15 years! The cars have the high reliability and safety and convenience features we look for, and the agents we have dealt with have all provided us with information without any of the pressure we have experienced with other dealers. For example, when we found a charge on the bill that we didn't understand, one of the management staff explained it was for pre-paid maintenance but offered to cancel it if we wished. (We decided to keep it.) As an added bonus, Lindsay employs a young tech who offers a free tutorial on the many new electronic features of the 2016 cars. He cleared up all our questions in short order! A pleasurable experience from beginning to end! Dan and Joann Levine More