
Lindsay Lexus of Alexandria
Alexandria, VA
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1,663 Reviews of Lindsay Lexus of Alexandria
Worst experience out of 15 cars purchased in my lifetime, purchasing from this dealership was the worst mistake. From the salesman to the manger, very unprofessional a out of 15 cars purchased in my lifetime, purchasing from this dealership was the worst mistake. From the salesman to the manger, very unprofessional and worst customer service More
Great Dealership, Great Vehicle Purchased a new vehicle from Todd Banks. He was awesome to work with. Professional, knowledgeable and friendly. He explained all of the many featur Purchased a new vehicle from Todd Banks. He was awesome to work with. Professional, knowledgeable and friendly. He explained all of the many features on the vehicle and answered all of my questions. Overall a very good buying experience! More
Thai Tran provided the best service I have had I purchased a GX460 from Thai back in 2011. I have always bothered him throughout the years with questions about the pricing of cars and lease deals I purchased a GX460 from Thai back in 2011. I have always bothered him throughout the years with questions about the pricing of cars and lease deals even though I wasn't ready to buy and he was always very fast at getting me the prices. When I was finally ready to lease a new car we discussed over the phone and he gave me the pricing information over the phone without me having to go to the dealer to deal with it there. I have an experience as I was looking at different brands and another Lexus dealer and they both had me going down there and not giving me the exact numbers and were very wishy washy with the number with estimates. I am an accountant so I know numbers and it drives me crazy with dealing with dealers that won't talk exact numbers. Thai gave me the exact number I was looking for without any negotiation and it was way better than the other dealers numbers. I also know a lot about leasing and his numbers were right on with all of the incentives included and didn't try to hide them like the other dealers even though I knew them before going in. I was in and out with my new car in 1-1/2 hours, it was simple and quick. I can't say enough about this dealership and especially Thai. More
Steven Rhee provided the best car buying experience ever. I have never had such a pleasant experience purchasing a new vehicle. Steven Rhee was knowledgeable, friendly, courteous, prompt, flexible, and most I have never had such a pleasant experience purchasing a new vehicle. Steven Rhee was knowledgeable, friendly, courteous, prompt, flexible, and most of all honest. There was no high pressure sales tactic to try and swindle you into making a hasty decision. Even his relaxed manner of speech made me feel truly at ease. He cared to put you in the right vehicle for your situation. One thing that I cannot stand about the car buying experience is playing the numbers game and getting lied to about profitability. Now more than ever this industry is so transparent that with a bit of online and market research one can come to a rather good understanding of a dealer's margins on a particular vehicle. We both knew where we stood on the price with the car and within 1 return phone conversation, agreed upon the purchase price. More
great experience Todd Banks was so wonderful, he explain everything that I needed to know about the Lexus I wanted to purchase, his entire team was wonderful they all Todd Banks was so wonderful, he explain everything that I needed to know about the Lexus I wanted to purchase, his entire team was wonderful they all took the time to go over everything with me and my husband. This was a great experience with Lexus. I would recommend everyone if they want a nice and beautiful car that would last them for ever go and purchase a Lexus with Todd Banks. More
Best Dealer Experience Ever! I just bought a Certified Pre-Owned car from Lindsay Lexus and it was by far the best dealership experience I've ever had. They treated me honestly, r I just bought a Certified Pre-Owned car from Lindsay Lexus and it was by far the best dealership experience I've ever had. They treated me honestly, respectfully, and fairly. Plus, I got a great deal on my car! Lindsay Lexus surpassed every expectation I had for a dealer. More
Alan Jones This was the best car experience I've ever had. AJ was very helps and extremely responsive to all my questions. I would definitely recommend him to a This was the best car experience I've ever had. AJ was very helps and extremely responsive to all my questions. I would definitely recommend him to a friend. Taimur More
Steven Rhee is an exceptional Sales Consultant! I returned to Lindsay Lexus for my second Lexus lease. All the staff there are very attentive and friendly. This was my second experience with Linds I returned to Lindsay Lexus for my second Lexus lease. All the staff there are very attentive and friendly. This was my second experience with Lindsay Lexus and with Steven Rhee, my sales consultant. I went back to see Steven because he works hard to secure the best deal for me within my set parameters. He is probably the most honest person I have ever dealt with when it comes to buying or leasing a car. That is a quality that I value highly and I would recommend Steven and Lindsay Lexus without reservation. More
Staff informative, pleasant, knowlegeable- JUST GREAT! Buying at Lindsey Lexus was a great experience. All of the people there are courteous, helpful .. a pleasure t o deal with all of them. Frank Love th Buying at Lindsey Lexus was a great experience. All of the people there are courteous, helpful .. a pleasure t o deal with all of them. Frank Love the Salesman we dealt with was professional, informative, and so helpful. Charles Hayes stepped in when I came in early to see Frank and he was absolutely terrific, and Alex Judice - my Technology Instructor is fabulous. Could not have hoped for a better experience! More
We have not purchased a car yet but We are searching for a specific pre-owned Lexus and so far the right car has not turned up. However, Mar Roble has been very attentive & responsive. We are searching for a specific pre-owned Lexus and so far the right car has not turned up. However, Mar Roble has been very attentive & responsive. I know that he keeps us in mind and notifies me whenever the model we want comes in. The service from my first Internet query has been excellent and I hope that I can give a final review when a sale is made! More