
Lindsay Lexus of Alexandria
Alexandria, VA
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1,663 Reviews of Lindsay Lexus of Alexandria
Great car-buying experience My wife and I had a wonderful experience working with Nazir in purchasing our latest vehicle. He was very accommodating, understanding and willing to My wife and I had a wonderful experience working with Nazir in purchasing our latest vehicle. He was very accommodating, understanding and willing to work to make us comfortable and happy with our purchase. He cared a lot that we got the car that we really wanted and stood by the Lexus brand. I look forward to going back to Nazir for our next car buy! More
My New Car Guy! A lightly used car became available right before the New Year, yet I was sick and not up to a visit to the dealership. No worries as Alan Jones (AKA " A lightly used car became available right before the New Year, yet I was sick and not up to a visit to the dealership. No worries as Alan Jones (AKA "AJ") finalized everything by phone and email. I went in New Year's eve to test drive and seal the deal. Since there were a lot of people making end-of-the-year purchases, there was a long wait line at the finance office. No worries as AJ actually picked me up dinner at a local restaurant. Now, that's service! I would recommend looking up AJ if you're in the market for a Lexus. He knows his stuff and goes the extra mile! More
Excellent customer service!!! I had a great experience with Mar Roble and had awesome time with him buying my 2017 Lexus NX F-sport. I did not know what kind of SUV I wanted to buy I had a great experience with Mar Roble and had awesome time with him buying my 2017 Lexus NX F-sport. I did not know what kind of SUV I wanted to buy, so Mar went above and beyond to show me every vehicles I wanted to see that day. He had to go to 3 different storage lots to get those vehicles and he was very professional, courteous and friendly the entire time. Once we looked on all vehicles, he took the time to give me all of my options, gave me suggestions and advice but he was never pushy. After settling on the vehicle, he also honored the price from TrueCar without any hesitation. Later he even took the time to make sure I knew how everything worked on the car and helped set up Lexus Enform App on my phone. I would HIGHLY recommend Mar Roble and Lindsay Lexus of Alexandria to my friends and family who is looking to buy vehicle. Thank you Mar Roble :) More
very professional This dealership was top notch ! I requested information online and Thai Tran contacted me shortly after I request . Thai went above and beyond to make This dealership was top notch ! I requested information online and Thai Tran contacted me shortly after I request . Thai went above and beyond to make sure I purchased a car I was most comfortable with . He gave me suggestions and his advise but was in no way pushy what-so-ever . I felt like family by the end of the whole process ! I would recommend Thai Tran to anyone who is looking for purchase a new car or lease . More
Best car buying experience ever!!! Alan "AJ"Jones at Lindsay Lexus of Alexandria made my most recent (12/30/16) car buying experience the best ever!!! I was online researching vehic Alan "AJ"Jones at Lindsay Lexus of Alexandria made my most recent (12/30/16) car buying experience the best ever!!! I was online researching vehicles when I came across one of interest. The website said Contact Us for pricing. Immediately upon submitting the inquiry online, I received a call from "AJ". He was very polite and courteous. He asked pertinent questions and was online looking at the same thing in a matter of seconds. We spoke briefly as he wanted to physically make sure the vehicle was still on the lot. He told me he would call back shortly and he did. His follow-up and attention to detail was impressive. He went above and beyond to answer any and all questions whether email or phone. When I finally did go to the dealership, I was met by a true gentleman. We took a test drive and the deal was done. Best car buying experience ever!!! Same day of getting the car I met with a co-worker who announced she's looking to buy a vehicle for her teenage daughter, I immediately call "AJ" to tell him. She spoke with him briefly and she was impressed also. Great job Alan 'AJ" Jones More
Great car buying experience with AJ! I have been buying cars for personal use for almost a half century and this is the first time that I purchased an automobile on the first day of my ph I have been buying cars for personal use for almost a half century and this is the first time that I purchased an automobile on the first day of my physical search. Part of this quick buy was due to a lot of research on the Internet that allowed me to feel comfortable with the features and fair prices for the cars I considered. But the biggest factor was the helpful salesmanship manners of AJ Jones at Lindsay Lexus. I told him what I was looking for in a Certified Preowned ES350, and he was very knowledgeable of his inventory and the features of the cars that met my requirements. AJ is a very personable salesperson that depicts none of the stereotypical "used car salesman" techniques. I believe that he is genuinely interested in satisfying his customers, thus making the car shopping process a pleasure from showing inventory through driving away in the new car. Thanks AJ! More
New car lease This was my 5th Lexus, all from Lindsay Lexus. I've always been treated professionally and with great care. The process was quite easy and quick. I wo This was my 5th Lexus, all from Lindsay Lexus. I've always been treated professionally and with great care. The process was quite easy and quick. I would highly recommend Chris Hayes for all your sales and/or leasing needs. More
Excellent car buying experience From the well designed showroom, to the friendly and professional staff, Lindsay Lexus made the usually stressful CA buying experience as easy as it From the well designed showroom, to the friendly and professional staff, Lindsay Lexus made the usually stressful CA buying experience as easy as it could be. Keybforbme is that the staff was not pushy and was very efficient. Todd Banks was the best. He honed in on the type of vehicle I was interested in, made valuable suggestions when necessary and easy clear on pricing and the process. He was great at following up as well. Jessica Latzen was friendly and quick at processing my paperwork. More
Lexus! It was wonderful to see Lexus taking the time out to honor their employees and customers during this holiday season! Jeff Johnson was a endless source It was wonderful to see Lexus taking the time out to honor their employees and customers during this holiday season! Jeff Johnson was a endless source of information and a straight shooter. We look forward to making our next purchase with this dealership. More
Extraordinary Service Not only did Sid Ferzad give me a great deal on a new car, but he also drove me home when I needed additional paperwork to complete the transaction. Not only did Sid Ferzad give me a great deal on a new car, but he also drove me home when I needed additional paperwork to complete the transaction. That's the kind of service I have come to expect from this dealership. Well done, Sid and thanks. More