
Lindsay Lexus of Alexandria
Alexandria, VA
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1,663 Reviews of Lindsay Lexus of Alexandria
First Lexus purchase at Lindsay Lexus My wife and I were looking specifically for a Lexus IS 250 F sport. I went online to see what was available at the dealership. I sent an email to th My wife and I were looking specifically for a Lexus IS 250 F sport. I went online to see what was available at the dealership. I sent an email to the dealership and was promptly emailed and received a phone call from Min Jung a sales associate at the dealership. I called Min and informed her exactly what I was looking for. She also discussed other options available to me and informed me of the ongoing sales currently at the dealership. When we came in she had already had the vehicle I requested pulled out and cleaned and ready for us to view and test drive. I know buying a car can be a long arduous experience so I was very appreciative of the fact that she had the vehicle ready. After the test drive we sat down and discussed the particulars like financing and the extended warranties. She was very knowledgeable about the vehicle the features for the model and was helpful answering any questions we had. We were very happy we had her as our associate and she got our information to finance department as fast as she could, which was a very long wait. While we waited she offered us drinks and snacks and got the vehicle ready. There was a minor paint issue I pointed out and she said she would have it addressed. She was very present and helpful. After the financing was completed she walked us to the vehicle, gave us a quick overview of some of the features and ensured us to cal back if there were any issues. Working with Min was a joy, she was friendly, knowledgeable and cared about what we wanted and not just trying to sell us any vehicle. I would definitely recommend Min and Lindsay Lexus to my friends and we intend to shop there in the future for our next vehicle purchase. D.Whitfield More
Happy Customer I worked with Alan Jones. I'm pretty demanding but he rolled with it nicely, even helping with a couple of matters after the buy was made. I went to I worked with Alan Jones. I'm pretty demanding but he rolled with it nicely, even helping with a couple of matters after the buy was made. I went to Lindsay because when I called all the Lexus dealers in the area, Alan was the most forthcoming and knowledgeable. An overall good experience. Fair pricing, good service. More
Alex Judice Technical Training Alex, was very interested in our understanding and using all of the features of our new car and even gave us homework. He has great way about him to Alex, was very interested in our understanding and using all of the features of our new car and even gave us homework. He has great way about him to make understanding the features easy and told us that we will need another session once we get more familiar with the car. We have his phone in case we need help with using anything on the vehicle. Thanks Alex! More
Great Deals, Great Service, Great People I decided one Saturday morning to get a closer look at the car (RC 300 F sport) that I had been researching online. I immediately fell in love with th I decided one Saturday morning to get a closer look at the car (RC 300 F sport) that I had been researching online. I immediately fell in love with the model that this dealership had in their showroom. My plan was just to see the car up close and personal and get the pricing and then go search around at other dealers. Well needless to say I left with the showroom vehicle. I was so pleased with the professionalism, the care, the patience, the knowledge, the friendliness, and the deal. Mario and his team made the process smooth and enjoyable. I love my new Lexus, and I recommend this dealership if you enjoy great deals, great service, and great people. More
good experience i like you do most that you can do most work online prior to coming in. the quality is superior. i would recommend lindsay lexus again. i like you do most that you can do most work online prior to coming in. the quality is superior. i would recommend lindsay lexus again. More
Best car buying experience Todd Banks was awesome Lexus sales professional. He was genuinely helpful and very informative. Truly recommend you take advantage of his talents Todd Banks was awesome Lexus sales professional. He was genuinely helpful and very informative. Truly recommend you take advantage of his talents when looking to purchase a Lexus. More
Superb car buying experience I have purchased over a dozen vehicles in my life, but I have never purchased from the same dealer twice. My family has now purchased two vehicles fr I have purchased over a dozen vehicles in my life, but I have never purchased from the same dealer twice. My family has now purchased two vehicles from Alan "AJ" Jones and couldn't be happier with his product knowledge, his helpfulness (if he didn't know an answer to one of our questions he took the time to find the answer rather than telling us something off the top of his head) and his attention to details. Car buying is stressful; but AJ made the experience as pleasant as possible. More
Your Team Members are TERRIFIC !!! Tammy Simone and Ed Reilly are thoughtful, helpful, genuinely professional ambassadors for Lindsay Lexus !!! Jessica Latzen once again intelligentl Tammy Simone and Ed Reilly are thoughtful, helpful, genuinely professional ambassadors for Lindsay Lexus !!! Jessica Latzen once again intelligently helped us choose a new Lexus and Mario Melgar has been a significant net positive as a key member of your sales team. More
Purchase an ES 350 My wife and I enjoyed the experience we had with Steve Rhee at Lindsay Lexus, we found the car she was looking for and Steve provided excellent advice My wife and I enjoyed the experience we had with Steve Rhee at Lindsay Lexus, we found the car she was looking for and Steve provided excellent advice on the options and capabilities of the ES350. he spent time with us explaining all the options that the car offered and helped us by delivering the car to our residence and programming our garage doors. Would recommend this dealership to any and all. More
Phenomenal Service! As soon as I walked in, I was greeted. I wanted a used car and since it was late on a Sunday, all the used vehicle sales reps were gone. However, Si As soon as I walked in, I was greeted. I wanted a used car and since it was late on a Sunday, all the used vehicle sales reps were gone. However, Sid Ferzad stepped in and said he would take care of me. It wasn't all about the vehicle with Sid, he was extremely personable. He found the 2014 GX 460 I was looking for very quickly and pulled it around. Even though it was Sunday and they were getting ready to close, Sid said we should take the car on a test ride. I told Sid that I was also looking at the same vehicle from CarMax, which was a lower price with less miles. Sid walked me through the benefits of having a Lexus Certified Preowned vehicle. He also let me know the vehicle's history, such as it was a lease with a full service record because all service was done at Lexus. He also let me know that he knew personally that the previous owners took outstanding care of the car. I still needed to think about it. Sid asked if it would be alright to text and email me with some updates. Sid was outstanding, he was extremely responsive to all my questions and was even able to work with his manager to get the price of the vehicle down, close to the one I was considering at CarMax. With the price cut, the information about the car's background, the benefits of Lexus certified preowned, and especially Sid, I was sold. The next day I came back in and drove home with the vehicle. Everyone throughout the sales process was outstanding. Jessica Latzen worked the financing, which was smooth and easy. Even now, Sid still checks in to see how things are going. You would think since the sale is complete, his job is done, but not for Sid. I'm so very happy that I stopped by Lindsay Lexus that Sunday evening and very happy that Sid was there to help me out. More