Lindsay Ford of Wheaton
Wheaton, MD
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1,078 Reviews of Lindsay Ford of Wheaton
wonderful experience! Our experience with Nicole Wallace was very great. She was very honest with us and friendly. Her customer service attitude was great--she answered a Our experience with Nicole Wallace was very great. She was very honest with us and friendly. Her customer service attitude was great--she answered all of my questions! She was a pleasant to work with! The finance man, Bill made signing all the paperwork easy! He was very nice and approachable and made our experience great. I would recommend this dealership for anyone who is looking for a great Ford car or truck! :) Sincerely, A very satisfied customer (Christine Dove) More
salesman great experience !!!! Good and very high customer service. I got the car that save day and fast paper work, Everyone in the dealer was super nice !!! great experience !!!! Good and very high customer service. I got the car that save day and fast paper work, Everyone in the dealer was super nice !!! More
Investigator Great experience and customer service. Maribel Rosales was great! She was extremely friendly, upfront, and knowledgable. I would recommend my friends Great experience and customer service. Maribel Rosales was great! She was extremely friendly, upfront, and knowledgable. I would recommend my friends to come to Lindsay Ford and see Maribel More
First new car purchase Antoine Tindal helped my son buy his first new car. It was a pleasant experience from start to finish. Not one moment of regret or difficulty. Defin Antoine Tindal helped my son buy his first new car. It was a pleasant experience from start to finish. Not one moment of regret or difficulty. Definitely will recommend Lindsay Ford and Antoine to others. More
Great Guy!!!! Does a great job and I would recommend him to my friends whenever they need to go out and buy a Ford when they are in need. Does a great job and I would recommend him to my friends whenever they need to go out and buy a Ford when they are in need. More
They do what it takes so at Lindsay, you do love it! This is on the used cars portion of the dealership which is across the street from the new cars lot. The salesman was nice, as well as the rest of This is on the used cars portion of the dealership which is across the street from the new cars lot. The salesman was nice, as well as the rest of the staff. This is a caring dealership that does what it takes to make the customers happy. If you're looking for a car, used or a new Ford. The car sold was in great condition and there were some issues that they paid out for replacing/repairing. The only two issues is processing took a bit long and the price listed online was including discounts that didn't normally apply to most people. If you are disabled there is a ramp and while the building is a little cramped they will make accommodations so you are comfortable. More
A place to be rudely treated by disorganized staff What an AWFUL dealership! While they have better prices than some, you must wade through a pile of discounts you don't qualify for, fees that aren't s What an AWFUL dealership! While they have better prices than some, you must wade through a pile of discounts you don't qualify for, fees that aren't stated outright, and the feeling of being swindled. They will not write anything down in a clear manner, and use terminology that non-car-dealers don't understand at a speed designed to leave you signing before you know what you are doing. Employees at the management level were shouting insults at each other across the sales floor on one of my visits, and every visit included the disorganized losing of the paperwork I had completed previously, as well as being made to wait long times with no explanation. My last visit, while waiting next to a father/son that were waiting as well, I was asked about my experiences shopping for a Ford Fusion, as they were just beginning the search for the same car. I shared that my customer service experience had been much better in Frederick, but that the prices seemed to be able to go lower here. I did not advise anyone to go somewhere different. I was shouted at, across the sales floor, by the manager in charge of used car sales (who I'd had no interaction with). Because I had been telling other customers to shop somewhere else, something I told him was not true, he told me to leave. While I may not have been advising people to avoid this place before, I am now. Ridiculously rude, disorganized, and mismanaged. Not worth your time or money. Quite the opposite. Avoid them. More
Exceptional Service, no pressure, great people at Lindsay Our family just bought two cars from Lindsay Ford on the same day -- a brand new Ford C-Max hybrid and a slightly used Honda Prius. Our salesman -- I Our family just bought two cars from Lindsay Ford on the same day -- a brand new Ford C-Max hybrid and a slightly used Honda Prius. Our salesman -- Isaic Baloguir -- was wonderful. He showed us so many cars, and when we made our decisions, he helped us learn the bells and whistles in the new C-Max, and even drove one of the cars to our home. We also got a great financial deal -- we paid close to half price for the second car. We couldn't be more pleased with the whole experience and the decisions we finally made after visiting a number of other dealerships before going to Lindsay. More
Outstanding, memorable & overall positive experience! About a few weeks ago I purchased my first "big girl" car on my own credit. Being a young college student with high student loans, and with a server i About a few weeks ago I purchased my first "big girl" car on my own credit. Being a young college student with high student loans, and with a server income, Lindsay Ford provided for a truly memorable & wonderful experience in purchasing my first "big girl" car, which was a 2008 Hyundai Elantra for a great price. My salesman, Avan Harris was full of integrity and extraordinarily helpful, friendly, personable, and patient with me & all my questions. Tim, "the finance guy" was also fun & very helpful in explaining all my inquiries with a great attitude and honesty, which is very important to me. Overall, in a normally tedious & boring process with car purchase paperwork, I had an absolute blast with these guys. I will definitely be referring any of my friends looking for a great affordable car & an awesome customer experience! Thanks so much! More
Exceptional, personalized service and a great deal My entire experience at Lindsay was exceptional. I was supported by an entire of sales and financing staff who listened and provided personalized ser My entire experience at Lindsay was exceptional. I was supported by an entire of sales and financing staff who listened and provided personalized service. I initially started working with Bill and he referred me to Antoine. Antoine was very helpful an attentive. He gave a thorough overview of the vehicle. Throughout the entire process, he was professional and answered all my questions. When I went into financing, I was treated well and the process with quick and painless. I got a great interest rate! Overall, I was treated like a valued customer and drove away with a new car, which was a great deal! More