Lindsay Ford of Wheaton

Awesome! Had a wonderful experience! My salesman was great. Brad the manager was straight forward & fun to work with. The finishing touches by Angie were beyo Had a wonderful experience! My salesman was great. Brad the manager was straight forward & fun to work with. The finishing touches by Angie were beyond my expectations. Awesome team! I love my Escape! Thanks Lindsay Ford! More

Great service John was execellent, outstanding and very friendly he was also very caring and patient I did not go to by a car but because of his personallity I came John was execellent, outstanding and very friendly he was also very caring and patient I did not go to by a car but because of his personallity I came out with a lovely truck thanks. More

I'll never go anywhere else They've won me. Yesterday I needed a car. I needed one fast. I spoke over the telephone with Lindsay Ford's manager Sarah Byrd who then worked with sa They've won me. Yesterday I needed a car. I needed one fast. I spoke over the telephone with Lindsay Ford's manager Sarah Byrd who then worked with sales associate John McGowan. Within about half an hour I got a call back to come in, sign, and drive away. Without the need for any back and forth I had my financing, my paperwork, and my car. Simple. Painless. Fast. There will be no need in the future to go from dealer to dealer. In my sixty years I have been to many dealerships and have purchased more than several cars; my experience with Lindsay has been the best by far. Thank you very much Sarah and John. More

Great customer service and personal attention! This was my first new car purchase. For years I tried to find every possible way to maintain my old car, primarily because I was so reluctant (and ove This was my first new car purchase. For years I tried to find every possible way to maintain my old car, primarily because I was so reluctant (and overwhelmed) by the idea of buying a new car and going through all of the mind-numbing research, haggling, and paperwork that goes along with it. The process terrified me. The team at Lindsay Ford immediately put me at ease and completely changed my perception of the car buying experience. Specifically, salesman Randy Flock and finance director Dave Kelly were absolutely fantastic! Aside from being incredibly knowledgeable and in tune with his customers' practical and financial needs, Randy is just an awesome person. He made the process exciting and never pushed on anything we didn't want or need. His professionalism and desire to provide the best service possible was evident as I flip flopped back and forth on choosing the perfect car (a personal "indecisive" problem I have). He worked with us well past lunch and I never got the sense that he wasn't 100% committed to our transaction. I definitely recommend Randy! Great salesman and just a wonderful guy. Additionally, after working with Randy and picking a sweet 2015 Ford Explorer Sport, we worked with finance director Dave Kelly on finding the best possible financial strategy for us to drive away with the car. Dave was incredibly patient with us and explained every nuance of the financing, thoroughly outlining every option. He made things so crystal clear when we left the dealership that we knew we got a great deal and felt very comfortable with our car and financing program. Thank you to Randy and Dave for providing a wonderful first time car buying experience! More

Surprisingly Great Experience on All Levels I didn't intend to buy at that time and was only seeking info on available cars in stock to look at and test drive. I definitely planned to purchase I didn't intend to buy at that time and was only seeking info on available cars in stock to look at and test drive. I definitely planned to purchase in the near future however. Randy was quite knowledgable regarding the vehicles and did not use any typical car dealer tactics to keep me in the building. I was straight up with hime and I believe he saw that my interest was sincere, but the timing wasn't quite right. He showed me around, allowed me to drive the car in snowy and icy weather and was willing to meet with me and talk with me even on his day off. Then I me Sarah Byrd, the sales manager. She also seemed to realize that I wasn't prepared to purchase yet but persuaded me to listen to the five major benefits of purchasing today. Ford rebates, a deep discount on the MSRP, unique financing (which suited my financial situation as a retiree perfectly), a government tax incentive (plug-in hybrid), and the highest quote for my trade-in I have been given to date. For me it was like a perfect storm of opportunities to get the best deal on any car I have ever purchased Everyone at the dealership was personable, friendly, and had a great sense of humor. I visited almost every department…parts, service, body shop, car wash, the new car sales floor, etc. Having moved out of the area, I am glad I did my research online and discovered this dealership. I drove 250 miles from Pittsburgh, Pa. for the purchase and had a great experience and a got a truly terrific deal on the car. Thank you Randy and Sarah for all you did for me. More

2nd Chances Happen! So I inquired online about a 2015 Mustang , a few minutes after i sent in my information Randy Flock called me and asked me to come in. I immediately So I inquired online about a 2015 Mustang , a few minutes after i sent in my information Randy Flock called me and asked me to come in. I immediately made my way to the dealership,he let me test drive the 2015 mustang and i signed the papers the next day and drove off with the car. The bank interview didnt go well so I had to return the car ,but Randy was still persistent in ensuring I drove off in a car and encouraged me to come back and get a used Mustang GT. He felt sympathy for the deal going bad and made the used mustang deal go great. I signed the papers within 5days and drove off with the Mustang GT. Sarah Byrd did her very best to make the car within my price range to ensure I had an amazing experience and went above and beyond. I recommend Randy to anyone looking for a car!!! More

Ford Explorer Purchase Jan. 2015. Worked with Joe Judge in sales who was informative, professional and a pleasure to deal with. He facilitated our Explorer purchase as I reside outsid Worked with Joe Judge in sales who was informative, professional and a pleasure to deal with. He facilitated our Explorer purchase as I reside outside Maryland and traveled to the dealership through BWI. Joe has since followed up after our purchase to make sure all is well - good follow through - Thank you very much - all is well. Have already recommended the dealership. More

Fast and Easy I bought a used Jeep Cherokee a couple months ago from Lindsay Ford. My sales person Randy Flock was very professional and friendly. I did not know ab I bought a used Jeep Cherokee a couple months ago from Lindsay Ford. My sales person Randy Flock was very professional and friendly. I did not know about this site until I received a follow up call from Randy . He followed up with me of course after the purchase but, to get a random follow up call months after just to make sure everything was going well and no problems with the car was just amazing . I have bought 2 cars before but , never had this kind of experience . It makes me feel good that it's not just about the sale but about customer satisfaction and I felt that. Thanks again Randy I will refer anyone I know looking for a vehicle. More

why is it so hard to get an out the door price-- sarah byrd could not have had a worse experience than dealing with sarah byrd. i was on my way to another car dealership when she called and said she would beat could not have had a worse experience than dealing with sarah byrd. i was on my way to another car dealership when she called and said she would beat their price by $500. i asked very clearly, does she have the EXACT car i wanted in any of the three colors i wanted. she of course said yes. turns out the car she quoted me wasnt even on the lot. She also hung up on me twice. DONT BUY HERE. go somewhere where else. More

False advertising I found a used Mercedes on cars listed by this dealership. I confirmed 3 times about heated seats and rear view camera in the car and was "promised" b I found a used Mercedes on cars listed by this dealership. I confirmed 3 times about heated seats and rear view camera in the car and was "promised" by the sales rep on the phone that he personally verified that the car has these. When e drove all the way in snow covered roads of Virginia/Maryland on a Sunday (25miles each way), the first thing he says when we walk in is that he made a mistake and the car does not have the camera BUT "he can get it hooked up". Next, the listing shows the car has Navigation and leather seats BUT when I checked, the navigation module is not even there and the seats are the leatherette that comes standard in Mercedes. Again, the module can be "hooked up". The car was not even washed and the tires also were in bad condition. The fronts were of a different brand, wear and thread type than the rears. The car that is listed higher than a CPO for the given features and condition because of the all the false/incorrect features. Made us waste our entire Sunday morning. I am going to register a complaint against them on BBB. More