Lindsay Ford of Wheaton

Surprisingly Great Experience on All Levels I didn't intend to buy at that time and was only seeking info on available cars in stock to look at and test drive. I definitely planned to purchase I didn't intend to buy at that time and was only seeking info on available cars in stock to look at and test drive. I definitely planned to purchase in the near future however. Randy was quite knowledgable regarding the vehicles and did not use any typical car dealer tactics to keep me in the building. I was straight up with hime and I believe he saw that my interest was sincere, but the timing wasn't quite right. He showed me around, allowed me to drive the car in snowy and icy weather and was willing to meet with me and talk with me even on his day off. Then I me Sarah Byrd, the sales manager. She also seemed to realize that I wasn't prepared to purchase yet but persuaded me to listen to the five major benefits of purchasing today. Ford rebates, a deep discount on the MSRP, unique financing (which suited my financial situation as a retiree perfectly), a government tax incentive (plug-in hybrid), and the highest quote for my trade-in I have been given to date. For me it was like a perfect storm of opportunities to get the best deal on any car I have ever purchased Everyone at the dealership was personable, friendly, and had a great sense of humor. I visited almost every department…parts, service, body shop, car wash, the new car sales floor, etc. Having moved out of the area, I am glad I did my research online and discovered this dealership. I drove 250 miles from Pittsburgh, Pa. for the purchase and had a great experience and a got a truly terrific deal on the car. Thank you Randy and Sarah for all you did for me. More

Ford Explorer Purchase Jan. 2015. Worked with Joe Judge in sales who was informative, professional and a pleasure to deal with. He facilitated our Explorer purchase as I reside outsid Worked with Joe Judge in sales who was informative, professional and a pleasure to deal with. He facilitated our Explorer purchase as I reside outside Maryland and traveled to the dealership through BWI. Joe has since followed up after our purchase to make sure all is well - good follow through - Thank you very much - all is well. Have already recommended the dealership. More

why is it so hard to get an out the door price-- sarah byrd could not have had a worse experience than dealing with sarah byrd. i was on my way to another car dealership when she called and said she would beat could not have had a worse experience than dealing with sarah byrd. i was on my way to another car dealership when she called and said she would beat their price by $500. i asked very clearly, does she have the EXACT car i wanted in any of the three colors i wanted. she of course said yes. turns out the car she quoted me wasnt even on the lot. She also hung up on me twice. DONT BUY HERE. go somewhere where else. More

Fast and Easy I bought a used Jeep Cherokee a couple months ago from Lindsay Ford. My sales person Randy Flock was very professional and friendly. I did not know ab I bought a used Jeep Cherokee a couple months ago from Lindsay Ford. My sales person Randy Flock was very professional and friendly. I did not know about this site until I received a follow up call from Randy . He followed up with me of course after the purchase but, to get a random follow up call months after just to make sure everything was going well and no problems with the car was just amazing . I have bought 2 cars before but , never had this kind of experience . It makes me feel good that it's not just about the sale but about customer satisfaction and I felt that. Thanks again Randy I will refer anyone I know looking for a vehicle. More

False advertising I found a used Mercedes on cars listed by this dealership. I confirmed 3 times about heated seats and rear view camera in the car and was "promised" b I found a used Mercedes on cars listed by this dealership. I confirmed 3 times about heated seats and rear view camera in the car and was "promised" by the sales rep on the phone that he personally verified that the car has these. When e drove all the way in snow covered roads of Virginia/Maryland on a Sunday (25miles each way), the first thing he says when we walk in is that he made a mistake and the car does not have the camera BUT "he can get it hooked up". Next, the listing shows the car has Navigation and leather seats BUT when I checked, the navigation module is not even there and the seats are the leatherette that comes standard in Mercedes. Again, the module can be "hooked up". The car was not even washed and the tires also were in bad condition. The fronts were of a different brand, wear and thread type than the rears. The car that is listed higher than a CPO for the given features and condition because of the all the false/incorrect features. Made us waste our entire Sunday morning. I am going to register a complaint against them on BBB. More

Excellent Experience I had an excellent experience at Lindsay Ford in Wheaton. Luis, Angie and Ms. Pooh were really fantastic to work with, they made the process easy a I had an excellent experience at Lindsay Ford in Wheaton. Luis, Angie and Ms. Pooh were really fantastic to work with, they made the process easy and comfortable. I walked in with a car in mind, I left with that car. More

So happy the first time I bought another car from Lindsay I’m a repeat customer to Lindsay Ford. I just bought a new 2015 Ford Fusion from Lindsay just a over a month ago in December 2014, and the car sales p I’m a repeat customer to Lindsay Ford. I just bought a new 2015 Ford Fusion from Lindsay just a over a month ago in December 2014, and the car sales professional, Mr. Tom LaGrave was wonderful. So wonderful in fact, he inspired my wife and me to buy another car from Lindsay and this time we bought a new 2015 C-Max this February 2015. Mr. LaGrave was very helpful, knowledgeable, with a very low pressure sales approach that I can respect. Also Ms Sarah Byrd one of Lindsay Ford Sales Managers was equally as wonderful for her role in our car buying experience. Lindsay Ford is 65+ miles from our home and not very easy for us to get to. At the same time we pass many Ford dealers to get to Lindsay. But Because of how wonderful our sales experience was with both cars we just bought and I recommend to anyone to make the journey because it was well worth it. I can’t say enough good things about everyone we came in contact with at Lindsay Ford and we are very happy. I’m highly recommending Lindsay to my friends and family, as well as anyone who asks the question of where they should buy their next car. I thank the Lindsay Ford family and my salesmen Mr Tom LaGrave. I will buy from them again. More

No Integrity The sales manager at this location is a clear perception of a car salesperson. She negotiates deals, and does not follow through on them. Very shady p The sales manager at this location is a clear perception of a car salesperson. She negotiates deals, and does not follow through on them. Very shady persona. Seems by the reviews here it has happened to several people that dealt with her. More

Worst decision I ever made This dealership is full of people that only care about making a sale. I have had issued since the moment I drove off the lot and have proof of them fr This dealership is full of people that only care about making a sale. I have had issued since the moment I drove off the lot and have proof of them fraudulently passing the car off as "Certified" which has truly inconvenienced me over the last two weeks. They have done nothing about it but tell me they have "lawyers" if I don't like their response. NEVER go to Lindsay Ford of Wheaton. I have a feeling we will be in court here shortly so LOOK THEM UP UNDER CASE SEARCH and I bet you will see us soon! More