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Lindsay Ford of Wheaton

Wheaton, MD

4.1
1,079 Reviews

11250 Veirs Mill Road

Wheaton, MD

20902

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1,079 Reviews of Lindsay Ford of Wheaton

December 01, 2019

They Duped me. Unethical financing practices and no return policy. If you are not happy with your purchase suck it up and live with that. Please stay away! More

by Karim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Randy Nulph
Dec 03, 2019 -

Lindsay Ford of Wheaton responded

We appreciate you taking the time to let us know about your experience. Hearing this feedback helps us to alter our service to ensure satisfaction. We would like the opportunity to hear more about what happened. Please contact Ruth Aguilar- Customer Retention Manager 703-647-1274 ruth.aguilar@lindsaycars.com, so we can work toward a resolution.

Dec 03, 2019 -

Karim responded

The office manager and the finance manager know all. I went there the next day and they weren’t helpful. Talk to them and see what can you do. I will post the result here.

November 29, 2019

Play Games (and lose) at Lindsay Ford I couldn't imagine a worse car buying experience. I drove an hour to purchase a vehicle, only to find out the price online did not match the price in More

by Trevor
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin, Brian, Roseanne, Bryce, Torenzo
Dec 03, 2019 -

Lindsay Ford of Wheaton responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to contact Ruth Aguilar- Customer Retention Manager 703-647-1274 ruth.aguilar@lindsaycars.com, if you’d like to discuss anything in greater detail.

November 29, 2019

Out the door with no problems The only dealership to have the exact vehicle I wanted was Lindsey Ford. After an hours drive and about 4 hours at the dealership, I drove home with More

by bud3224
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Brearley
Dec 03, 2019 -

Lindsay Ford of Wheaton responded

We're delighted to hear of your positive experience at our dealership, William! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day!

November 26, 2019

If people are looking for good service, there is Manuel Rios who can help you very well, easy to deal with, I highly recommend lindsay Ford of weathon. More

by ERNESTO PLACIDON
Recommend Dealer
Yes
Employees Worked With
Manuel Rios
Nov 26, 2019 -

Lindsay Ford of Wheaton responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle.

November 23, 2019

Excellent Ford dealership and excellent staff. Anthony is an excellent sales and customer care person. He listened to my requests to see the Fiesta model. Anthony brought the models to be viewed im More

by ledickey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Brearley
Nov 26, 2019 -

Lindsay Ford of Wheaton responded

Lee, thank you so much for taking time out of your day to share your experience with us. Sorry to hear about the total losses of your cars. We are happy we could assist you. We believe in attentive and professional customer service and I'm glad that Anthony made such a great impression on you. Please feel free to reach out to us with any questions or future auto needs as we are always here to help.

November 16, 2019

Superb attention to myself, the customer, from the moment I walked on the lot. Bouy, the salesman-Top notch; attentive, friendly and professional, he went above and beyond my expectations to make my car buy More

by Stretch
Recommend Dealer
Yes
Employees Worked With
Boye Adeleye-saleman. Christian-Sales Manager. Ludwing Arana-Finance Manager, Nayel Awar
Nov 19, 2019 -

Lindsay Ford of Wheaton responded

Thank you for taking the time to write this 5-star review! It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by as our team is always here to assist you.

November 09, 2019

Significant cost added to advertised price The dealer added several thousand dollars to the advertised price of the vehicle I purchased. I negotiated that down a bit, but realized when I got h More

by gmulder
Recommend Dealer
No
Employees Worked With
Ruth Aguilar, Mahamane Dabo, Mothana Bani-Hani, Alex Hagos
Nov 14, 2019 -

Lindsay Ford of Wheaton responded

We are very disappointed that your experience with us was not up to your standards. If you are open to contact, please get in touch with Ruth Aguilar- Customer Retention Manager 703-647-1274 ruth.aguilar@lindsaycars.com. We would appreciate any opportunity to earn back your business. Thank you.

November 08, 2019

Amazing experience It was a great experience at the Lindsay Ford. I bought a 2019 new mustang here, they offer me a great price at the end. More

by Minghao
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Park
Nov 14, 2019 -

Lindsay Ford of Wheaton responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

November 06, 2019

Very satisfy. It was so easy, the sales agent was very helpful and make it everything easier, and quick. this is the 2nd vehicle that I bought here. More

by Kenis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manuel Rios
Nov 07, 2019 -

Lindsay Ford of Wheaton responded

Thanks for the awesome review, Kenis! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon.

October 31, 2019

This was legitimately the worst attempt at the car buying process that I have ever experienced! The salesman and management staff both hassled and delayed me, while waiting for a vehicle that was under contr More

by UNHAPPY
Recommend Dealer
No
Employees Worked With
Nate park
Nov 07, 2019 -

Lindsay Ford of Wheaton responded

It seems as if we fell short of our standards during your visit and we would like to do what we can to remedy the situation. Please reach out to Ruth Aguilar- Customer Retention Manager 703-647-1274 ruth.aguilar@lindsaycars.com so we may begin to move forward in a positive direction. Thank you.

Nov 07, 2019 -

UNHAPPY responded

Thank you for your response, but I have already purchased a vehicle elsewhere. I just wanted other potential buyers to be aware of the poor quality of service that they can expect from your dealership.

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