Lindsay Ford of Wheaton
Wheaton, MD
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1,079 Reviews of Lindsay Ford of Wheaton
The same day I walked into this dealership I was greeted immediately by sales associate Kevin Bailey. I had spoken with Mr. Bailey on the telephone before arriving. He knew what I was looking for, which was immediately by sales associate Kevin Bailey. I had spoken with Mr. Bailey on the telephone before arriving. He knew what I was looking for, which was a new vehicle that was affordable. Kevin Bailey provided the best customer service I have ever experienced. He was friendly, courteous, respectful, and knowledgeable about the products at Lindsay Ford in Wheaton, MD. I was a challenging customer because of my previous transactions with other dealerships in the Maryland area. Needless to say Kevin Bailey, Daniel J. Ford (business manager) and the whole financial team went above and beyond to make this deal happen for me. I must say if these gentlemen could help me they could help anyone. I will definitely recommend Kevin Bailey and Daniel J. Ford along with the rest of the financial managers at Lindsay Ford in Wheaton, MD to all of my family and friends. This experience was very pleasant and I could not have asked for a better team of gentlemen to help me with my purchase. More
To be honest, this is the first time I have been able to breathe fresh air since I moved here to Maryland; FINALLY ! From the time I walked in the Lindsay Ford dealership I've been nothing but super satisfi breathe fresh air since I moved here to Maryland; FINALLY ! From the time I walked in the Lindsay Ford dealership I've been nothing but super satisfied and relieved of the burdens that some car dealerships take advantage of uninformed customers simply looking for trustworthy, reliable, and long term relationship, but not here! However,(Kevin Bailey,Mark Law,Scott Minor)have done nothing less than the best customer service I've recieved since I've entered the car buying market! Even the Jim Davie (GM)who I had the pleasure to meet today, exchaged words, advise, and compliments of my investment made! You usually never get acknowlegded by the GM,but this goes to show you the customer friendliness and team support they have prepared for you! I would and will recommend you bring your search for a new or used vehicle here anyday, anytime, I'm almost sure your experience will be in your favor! Once again THANKS for not only selling vehicles but providing happiness, comfortability, and to be felt as if someone really cares, that's very very important! THANKS LINDSAY FORD TEAM! More
My husband and I had been looking for a particular car for a few weeks. We founfd it at Lindsay Ford. We worked with Maribel Rosales. She was very helpful, patient, and we left with a car that had my husb for a few weeks. We founfd it at Lindsay Ford. We worked with Maribel Rosales. She was very helpful, patient, and we left with a car that had my husband smiling all the way home. More
I have just visited this dealer yesterday. I was quoted $21,500 OTD for an 2012 Escape Limited. The price is too good to be true so I once again asked if he was mistaken and he confirmed that IS the OTD pr $21,500 OTD for an 2012 Escape Limited. The price is too good to be true so I once again asked if he was mistaken and he confirmed that IS the OTD price. When we got there, we found out the OTD price he meant is the total price minus down payment! So the true OTD price is actually $31,500. How can a car salesperson mis-interpret the meaning of OTD price? Also he did not even use all the incentives that Ford has been advertising for a week! If he had put on all the incentives, then the price would be ridiculous and I would have talked to his manager before we went. This incident made me wonder whether this is the most stupid trick that they are playing. Plus I have been kept waiting for 30 minutes without any information. Wasted almost 3 hours going to this dealership, plus the cost of losing opportunity of buying a similiar car from another dealership. More
We were looking for a new car and we used USAA to get quotes from a few local dealers. Since we were buying a new car, we new exactly what we wanted. Mario from Lindsay Ford told us that he had that ex quotes from a few local dealers. Since we were buying a new car, we new exactly what we wanted. Mario from Lindsay Ford told us that he had that exact VIN make/model in the color that we wanted. We checked, double and triple checked with him that he did indeed have the vehicle we wanted before we metro-ed out to Wheaton on a 100 degree day. On the phone he promised me that he had the vehicle one hour before we arrived at the dealership. When we arrive he pretended to look for the keys for 10 minutes before coming out and telling us that he didn't have the car we wanted, but he had others and we should consider those. We got right up and left. Don't waste your time with these people. We had a great experience with Jerry's Ford in Alexandria, but the Lindsay Ford people earned the bad reputation that car dealers have. More
I went to Lindsay Ford to trade in my 08 Honda Accord that I purchased from there, and in exchange bought a 2008 Lexus ES 350. Leon was the perfect sales rep for my experience. He's a great guy, helped m that I purchased from there, and in exchange bought a 2008 Lexus ES 350. Leon was the perfect sales rep for my experience. He's a great guy, helped me get my dream car, has excellent customer service, and followed through with ordering me all of the items promised. I would recommend him to anyone who would like a seamless car buying experience. Thank you Leon!! More
My purchase of a 2011 Flex last week marks the 4th automobile I've bought from Tom LaGrave, and the 5th car I've bought from Lindsay Ford of Wheaton (and its predecessors). I keep returning to the Lin automobile I've bought from Tom LaGrave, and the 5th car I've bought from Lindsay Ford of Wheaton (and its predecessors). I keep returning to the Lindsay folks because they project a sense of decency, competence, and fair play that I have not always gotten from other dealers. And Tom LaGrave personifies this important mix of attributes. Tom asks a lot of questions, provides lots of solid information, and truly tries to find the right deal for me at the right time, all in good humor. Kudos to Lindsay for attracting and keeping people like Tom around. More
It was a fabulous experience from stem to stern. We loved Tom LaGrave who was very low key and did not talk us into anything. He knew all about every aspect of the car and did not try to sway us one w loved Tom LaGrave who was very low key and did not talk us into anything. He knew all about every aspect of the car and did not try to sway us one way or another. We ended up buying a slightly used Expedition that we are going to drive all over America. We also worked with Amber (excellent) and Mark Law (the best). I have never More
It was my first time buying a car, I went to Lindsay Ford of Wheaton and met Maribel Rosales who was very kind,patient and professional,she helped me through the whole process.It was a pleasant experience wo of Wheaton and met Maribel Rosales who was very kind,patient and professional,she helped me through the whole process.It was a pleasant experience working with Maribel. More
AWESOME!!! 2008 Chrysler Town & Country... The most helpful group I've ever dealt with! We almost didn't get to Lindsay because we stopped at another dealer almost 1.5 hours away from Wheaton. I called helpful group I've ever dealt with! We almost didn't get to Lindsay because we stopped at another dealer almost 1.5 hours away from Wheaton. I called Maribel and she said not to worry just come even though we'd be getting there at closing time! A few hours later my wife was driving home in our van! A brake light was out and we found the cruise control was not working. I called Maribel to inform her and she said she would meet me to pay for a new bulb and discuss options for the repair of the cruise control. Instead we drove home, replaced the bulb and took the van to our local Chrysler dealership. I faxed our ticket to Maribel! Not only did she make sure our bill for the cruise control was paid, she had them pay for a new key as well! A total of $515.60!! I know she couldn't do this all on her own so a big thanks goes out to everyone involved in making all of this happen for my family! I called the day we were told our tags were there. The Lindsay team had them shipped & at my door the following day! SWEET!! I feel very blessed with our purchase and very blessed and proud to have found Maribel!! Who are we gonna call for our next purchase??? You got it... Maribel and the wonderful team that is Lindsay Ford of Wheaton!!! More