Lia Volkswagen

Professional All Around I recently purchased a used vehicle at Lia Volkswagen and I wanted to say that the staff from Ryan Peterson to Shawn to Mike Singer the finance manage I recently purchased a used vehicle at Lia Volkswagen and I wanted to say that the staff from Ryan Peterson to Shawn to Mike Singer the finance manager were true professionals. Yes we squabbled over small things but they the overall experience was a pleasant and professional. I would highly recommend anyone to visit to gain the same experience that I had. All I can say is that they took care of all my questions, concerns and challenges of being an out of State purchaser. Thank you to the entire staff. Steven Martin More

Recently bought my third new VW from Lia and am completely pleased with the experience. When I asked for their best price, the response was quick and very attractive. I checked around and no one co completely pleased with the experience. When I asked for their best price, the response was quick and very attractive. I checked around and no one could beat it. All the sales people from the manager William and his assistant Bill to the people on the floor and reception are knowledgeable and easy to talk with about any aspect of buying a VW or a used car. The service department has been excellent taking care of any issue for my previous VWs, though issues have been rare. They have gone the extra mile literally, sometimes driving to our home to take care of a minor problem, rather than having me drive to Enfield. This time they even delivered my new license plates to my home and put them on my car. I have sent friends to Lia VW and they have also been satisfied with the sales experience. This is definitely the best VW dealership in the area, and one of the best car dealers I have ever known. Be straight with them and you might actually enjoy buying a car. I did. More

Lia's personnel from the receptionist to the managment are all great. Everyone is very helpful and friendly. Even if they don't give me the answer I am expecting, I leave there with a good att managment are all great. Everyone is very helpful and friendly. Even if they don't give me the answer I am expecting, I leave there with a good attitude. I recommend the dealership to anyone who asks..or even if they don't but the subject is cars! I have bought 4 cars in 7 years there and will continue to be a loyal Lia customer for years to come. More

Worked with Travis Storms and GM William Kazanji to get a really strong deal on a 2013 Volkswagen Passat. Travis was helpful from the very beginning, and they exceeded all expectations when it came to overa really strong deal on a 2013 Volkswagen Passat. Travis was helpful from the very beginning, and they exceeded all expectations when it came to overall treatment of the customer. Would definitely recommend this dealership to friends & family. More

I went into the dealership with hopes of driving the new Golf R, and I was told directly that i could not. I was completely astonished as to why and I was told by even the manager that there dealership does Golf R, and I was told directly that i could not. I was completely astonished as to why and I was told by even the manager that there dealership does not allow test drives of this model VW. I don't know too many people who are willing to spend $35,000 plus on a car without driving it first. Will never return here or recommend anyone here. I ended up purchasing from another dealer. More

I basically bought the car online - sight unseen. I had many conversations over the phone and every question was answered professionally and in a timely manner. The car and the paperwork was ready as promi many conversations over the phone and every question was answered professionally and in a timely manner. The car and the paperwork was ready as promised and it took only 45 minutes and I was on my way! I drove app. 2 hours to get there and was worried it would be one of those situations where you get to the dealer and sit and wait, blah blah....Not here. Perfect in every way! The receptionist was always friendly and helpful in tracking down who I needed when I called. Great deal, great treatment, worth the drive from any where! More

When I walked into Lia VW of Enfield, I had a pretty good sense of what I was looking for as I had driven several other SUV's at various dealerships. I was originally drawn to VW because of the diesel engin sense of what I was looking for as I had driven several other SUV's at various dealerships. I was originally drawn to VW because of the diesel engine. I test drove the Toureg 2 but I felt it was just too large for my needs. I also looked at the Jetta sportwagon but I decided it was too small. I really wanted an SUV. I ended up purchasing a Certified Pre Owned VW Tiquan (not diesel) however it's PERFECT for me! The friendly and knowledgeable salesman Travis Storms told me that they will release the diesel model in 2015. Which I will consider buying at that point. I had a very enjoyable experience at Lia VW. My sales person Travis Storms was very patient as I ask a million questions and test drove several vehicles. He had the car ready for pick up very quickly and set up my Sirus Radio and showed me all the special features of MY new vehicle. I didn't feel rushed or pressured in anyway and I feel that I got the best car for a fair price. I highly recommend Lia VW and specifically Travis Storms for his kind nature and professionalism. ;-) More

My husband and I walked in on a Sunday morning before most of the sales team got there... except for Bill. He was not pushy, let us lead with questions, and was no-nonsense which was right up our alley. most of the sales team got there... except for Bill. He was not pushy, let us lead with questions, and was no-nonsense which was right up our alley. There were no games with Bill. We found the car I wanted and Bill (and Jay from finance dept) helped us get it. For my first new car, my buying experience was so much easier than expected. Thanks Bill and Lia VW!! More

I had the best and greatest experience at Lia Volkswagen! Customer service is their top priority. The salesman was well educated, friendly and very easy to talk to. Everybody that works at that dealership is Customer service is their top priority. The salesman was well educated, friendly and very easy to talk to. Everybody that works at that dealership is wonderful and customers can expect professionalism from everyone. I am so glad I chose that dealership and I am 100% positive that I will stay with them for a very long time! I love my car!!! More

I had a very positive service experience at Lia VW of Enfield, I brought my Jetta TDI for a few maintenance items along with troubleshooting my AUX input on my radio. All issues were fixed in 20 mins max Enfield, I brought my Jetta TDI for a few maintenance items along with troubleshooting my AUX input on my radio. All issues were fixed in 20 mins max...very impressed! Keep up the good work! More