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Lia Volkswagen

Enfield, CT

4.9
141 Reviews

140 Elm St

Enfield, CT

06082

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141 Reviews of Lia Volkswagen

February 21, 2025

Devan Petit is a rockstar. I’ve never encountered a better employee. Quick and efficient. Handles even the most difficult customers with empathy and understanding. As cool as t More

by reynolds.anthonytrey771
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Doyle
Feb 21, 2025 -

Lia Volkswagen responded

Thank you for leaving Devan this wonderful review! Offering quality and efficient service is so important to us, and we are glad that Devan provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

February 21, 2025

Explained services that were needed right away and others that could wait. Was both informative and helpful. More

by Mikeb8442
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikole Goodman, Jason Farwell
Feb 21, 2025 -

Lia Volkswagen responded

Thank you for sharing your positive experience with us. We are glad that our team was both helpful and informative during your recent service visit. Please do not hesitate to give us a call if you ever have any further questions or concerns.

January 25, 2025

I’ve had many different experiences at this location. This most recent experience was the best by far. Devan P was very kind and helpful and informative. Keep up the great work! More

by JordanG21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devan Petit
Jan 28, 2025 -

Lia Volkswagen responded

Thanks for letting us know how satisfied you were with Devan's assistance, Jordan! We're glad he provided you with his utmost support and insight at this visit. We look forward to making your next appointment just as superb.

December 30, 2024

I recently had a great visit at Lia Volkswagen and Devan Petit could not have been a more friendly helpful and professional service advisor. I highly recommend their dealership for all of your maintenance n More

by coaxial.shrieks_5a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devan Petit
Jan 02, 2025 -

Lia Volkswagen responded

Thank you for taking a moment to share positive feedback on Devan. We truly appreciate hearing from people who have been helped by our amazing team. Please come see us again some day!

December 10, 2024

I have had numerous little things that annoy me with my Volkswagen, However, I could at least say Devan from Lia VW Enfield, has been fantastic. Professional courteous gives you the real timetable. Follows More

by gioventinoterni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devan P.
Dec 10, 2024 -

Lia Volkswagen responded

We are grateful for you leaving Devan this flawless review! We are thrilled to hear that Devan took phenomenal care of you. We are pleased to know that he was professional, courteous and fantastic. Please drive safely and do not hesitate to let us know how we may be of further service to you.

November 22, 2024

Bill Atchison was great to work with! No pressure dealership with great options , kind knowledgable service. Made the whole process so easy! Thanks Bill! More

by Aalbano1966
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Aitchison
Nov 22, 2024 -

Lia Volkswagen responded

Thank you for your wonderful review! We work extremely hard to ensure our guests' experience is as pleasant as possible and we are thrilled that Bill took great care of you. We hope for an opportunity to work with you again!

September 23, 2024

Tony is very knowledgeable about the Volkswagen line. He allowed me to test drive the vehicle that I was interested in. He answered all my questions with confidence which made me feel that I was getting More

by brianH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Reynolds
Sep 24, 2024 -

Lia Volkswagen responded

Brian, nothing means more to us than your satisfaction, so thank you for your awesome review of Tony! We're pleased Tony did everything he could to make sure your transaction was smooth. Congratulations! Best wishes for amazing travels in your new VW!

September 13, 2024

Everyone at this dealership from the General Mgr down could not do enough to make our buying experience the best that it could be. Our sales person, Tony Reynolds, went above and beyond to acquaint us w More

by carmella
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
General Mgr Chris Proctor, Tony Reynolds, Matt Doyle
Sep 13, 2024 -

Lia Volkswagen responded

Thank you for your outstanding feedback, Carmella. We're delighted Tony and the Lia VW team provided exceptional service at every step in the process. Congrats on your new ride! We wish you all the best in your travels to come!

September 05, 2024

Andre Green is an excellent Service Advisor. Got us right into service dept & ordered Required part for next day service. The Mechanic did an amazing job diagnosing the Right Rear Wheel Hub Fail More

by dorylou999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre Green, Service Advisor
Sep 06, 2024 -

Lia Volkswagen responded

Sandra, thanks for stopping by to share your 5-star review of Andre! We're glad he addressed your vehicle's repair process with plenty of communication. Please don't hesitate to reach out when we can help you again. It's always our pleasure!

September 03, 2024

William Achitison did an excellent job showing me a vehicle that suited my tall height. He explained the features of the vehicle and did an excellent sales job More

by duspon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Aitchison
Sep 05, 2024 -

Lia Volkswagen responded

Thank you for letting us know William provided you with an accommodating and informative dealership experience! Please don't hesitate to get in touch if you should have any other needs or questions. Thanks for choosing Lia VW!

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