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Lexus of Thousand Oaks
Thousand Oaks, CA
656 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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656 Reviews of Lexus of Thousand Oaks
August 14, 2024
Service Advisor Brittany Muschamp was so helpful and knowledgeable about this service as well as upcoming potential work that may be required! She is a great asset at Lexus of Thousand Oaks! knowledgeable about this service as well as upcoming potential work that may be required! She is a great asset at Lexus of Thousand Oaks! More
by dndburroughs
Employees Worked With
Brittanye Muschamp
August 14, 2024
Our 2004 GX470 was well taken care of and Brittanye was very knowledgeable, took the time to explain the work a tech had recommended and why it needed to be done. very knowledgeable, took the time to explain the work a tech had recommended and why it needed to be done. More
by Frank Mullens
Employees Worked With
Brittanye Muschamp
August 13, 2024
Derek was a pleasure to meet. He answered questions and helped with adjustments on my car. The service was exceptional and fast and he kept me informed about the progress. He answered questions and helped with adjustments on my car. The service was exceptional and fast and he kept me informed about the progress. More
by bill_glenda
Employees Worked With
Derek Bishop
August 12, 2024
Marc is awesome. Kind, caring, and honest. I felt he heard my concerns and did what he could to ensure my experience was the best. Thank you for going above and be Kind, caring, and honest. I felt he heard my concerns and did what he could to ensure my experience was the best. Thank you for going above and beyond!! More
by Wgandy
Employees Worked With
Marc L. xx. Pierre
August 11, 2024
Everyone that I’ve dealt with at Lexus for my servicing has always been ultra professional. .Derek was my last service advisor and he was efficient, knowledgeable and helpful. Lexus for life! has always been ultra professional. .Derek was my last service advisor and he was efficient, knowledgeable and helpful. Lexus for life! More
by mira
Employees Worked With
Derek in service dept
August 10, 2024
Getting my Serviced at Lexus in Thousand Oaks was extremely easy And fast. I worked with a gentleman named Forest and he was friendly and professional at the same time. It was also the first time I e extremely easy And fast. I worked with a gentleman named Forest and he was friendly and professional at the same time. It was also the first time I ever used the shuttle service Which was extremely convenient with no long wait either to get home or to get back to the service area. Considering you’re getting a car serviced it was a really pleasant experience. More
by Sandy
Employees Worked With
Forest and Ignazio
August 10, 2024
Always friendly, helpful, attentive to all their customers. Easy to schedule an appointment. Provide their services in the timely manner. customers. Easy to schedule an appointment. Provide their services in the timely manner. More
by Olenka
Employees Worked With
Brittanye Muschamp, service advisor , Nick Falsafi
August 08, 2024
Forest was professional, friendly, and very efficient. He communicated clearly and made sure that I got my car back in a timely fashion. I will definitely be requesting his guidance in the future! He communicated clearly and made sure that I got my car back in a timely fashion. I will definitely be requesting his guidance in the future! More
by jazmine.almaoui
Employees Worked With
Forest
