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Lexus of Thousand Oaks

Thousand Oaks, CA

4.8
656 Reviews

3755 Auto Mall Dr

Thousand Oaks, CA

91362

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656 Reviews of Lexus of Thousand Oaks

August 07, 2024

Service was excellent and Forest was very courteous and knowledgeable. He also went out of his way to help us with our warranty questions. More

by bobliajohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forest, Lora Baworouski
Aug 07, 2024 -

Lexus of Thousand Oaks responded

We're delighted to hear that Forest provided excellent service and assisted with your warranty questions at Lexus of Thousand Oaks. Thanks for sharing!

August 07, 2024

Work was done as agreed upon. The current dealer ship is much better than the previous one. More

by Teddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittanye Muschamp. Service Department
Aug 07, 2024 -

Lexus of Thousand Oaks responded

Teddy, thank you for the great review. We look forward to seeing you again at Lexus of Thousand Oaks!

August 06, 2024

The service was fast and efficient. Forest did a great job. He kept me informed on the progress of the changes. More

by jmb6060
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forest
Aug 06, 2024 -

Lexus of Thousand Oaks responded

Thank you for sharing your positive experience! We're glad to hear Forest provided fast and efficient service at Lexus of Thousand Oaks. We appreciate your feedback!

August 05, 2024

Steven was great. He was patient while I worked with my insurance company to fix my windshield. He was incredibly helpful and professional. Service at Lexus of Thousan More

by Jdeanusn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Aug 06, 2024 -

Lexus of Thousand Oaks responded

We're delighted to hear that Steven provided such excellent service during your visit to Lexus of Thousand Oaks. Thanks for sharing your positive experience!

August 03, 2024

very friendly and professional they took to figure out what was wrong with my car and fixed it More

by izadifar49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Forest
Aug 05, 2024 -

Lexus of Thousand Oaks responded

Thanks for choosing Lexus of Thousand Oaks. We appreciate your support and are here to help with any future service needs!

August 02, 2024

Brittanye of Lexus Thousand Oaks provided an excellent example of customer service. You are definitely a great asset to your company . Thank you More

by adenolo2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittanye
Aug 02, 2024 -

Lexus of Thousand Oaks responded

Thank you for recognizing Brittanye's excellent customer service at Lexus of Thousand Oaks! We're glad to hear she made a positive impact on your experience. We appreciate your feedback and support!

August 02, 2024

Great customer service, friendly and helpful service writer. Bryttanye was outstanding and extremely efficient in explaining what needed to be done. More

by rhooper14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittanye, Nick Falsafi
Aug 05, 2024 -

Lexus of Thousand Oaks responded

Thank you for sharing your positive experience with Bryttanye and the team at Lexus of Thousand Oaks! We're glad to hear our customer service met your expectations.

August 01, 2024

I've been going to this dealership for years. They are knowledgeable, fast and friendly. More

by Jen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daphne
Aug 01, 2024 -

Lexus of Thousand Oaks responded

Jen, we are glad to hear that our team has provided excellent service. Thanks for choosing Lexus of Thousand Oaks as your go-to service center.

August 01, 2024

There are several reasons we have been with Lexus for over 30 years: the service, quality and relationships. More

by Terry Webb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forest
Aug 02, 2024 -

Lexus of Thousand Oaks responded

Terry, thank you for your loyalty and kind words about Lexus of Thousand Oaks! We're delighted to hear that our service, quality, and relationships have kept you with us for over 30 years!

July 31, 2024

Daphne in the service department was extremely confident. She was very focused on me as a customer, making sure everything was in order. She is by far best service assistant I’ve ever worked with! More

by Rmarozzi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daphne
Jul 31, 2024 -

Lexus of Thousand Oaks responded

Rmarozzi, we're delighted to hear that Daphne provided such exceptional service at Lexus of Thousand Oaks. Thanks for sharing your experience!

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