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Lexus of Thousand Oaks

Thousand Oaks, CA

4.9
809 Reviews
Call Dealership (805) 601-7646
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3755 Auto Mall Dr

Thousand Oaks, CA

91362

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809 Reviews of Lexus of Thousand Oaks

November 26, 2024

Wonderful service from the service department to the sales department. Jonathan and Lora are the best More

by ohrice9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lora Baworouski
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Nov 26, 2024 -

Lexus of Thousand Oaks responded

We're delighted to hear that Jonathan and Lora provided you with wonderful service at Lexus of Thousand Oaks! Thank you for the kind words, and we look forward to serving you again in the future.

November 23, 2024

A very helpful and efficient service for my Lexus, especially from Marc, my service agent. More

by uklady
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Marc
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Nov 25, 2024 -

Lexus of Thousand Oaks responded

Thank you for leaving Lexus of Thousand Oaks a five-star review! We are pleased to hear that Marc provided top-notch service.

November 22, 2024

Everyone was nice. They were willing to go out of there way to answer questions. From service mgr. ,to service writer, to valets. More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin, marc
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Nov 25, 2024 -

Lexus of Thousand Oaks responded

Robert, we're delighted to hear that our team at Lexus of Thousand Oaks went above and beyond for you. Thank you for sharing your experience with us!

November 20, 2024

Pleasant experience. Very courteous service advisor. Very organized. Always a great experience at this dealership. More

by mikedispaltrohcs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toby, service advisor
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Nov 21, 2024 -

Lexus of Thousand Oaks responded

Mike, we're delighted to hear that you consistently have a great experience with us at Lexus of Thousand Oaks. Thank you for your kind words and support!

November 19, 2024

Derek was great! Super communicative, helpful and professional! We had an excellent experience working with him. More

by breannesteen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek in Service
Report | Print
Nov 19, 2024 -

Lexus of Thousand Oaks responded

Breanne, we're delighted to hear that Derek provided you with such a positive experience at Lexus of Thousand Oaks. Thank you for sharing your feedback!

November 19, 2024

The service was great. From the minute I dropped off my car, Marc was very attentive and informative about the service my car requires. I also love the video the technician More

by Tiffany P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc
Report | Print
Nov 20, 2024 -

Lexus of Thousand Oaks responded

Thank you for sharing your experience with us! We're delighted to hear that Marc and our team at Lexus of Thousand Oaks provided attentive service and kept you informed throughout the process. We appreciate your recommendation, and we're here whenever you need us!

November 15, 2024

Excellent service. Forest is very knowledgeable , kind and helpful. We appreciated his assistance and help More

by Jll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forest
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Nov 18, 2024 -

Lexus of Thousand Oaks responded

Jll, we're delighted to hear that Forest provided you with excellent service at Lexus of Thousand Oaks. Thank you for sharing your experience!

November 13, 2024

Excellent and prompt service dealership waiting area was very nice. Will use them for all my service needs. More

by cshershey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc
Report | Print
Nov 13, 2024 -

Lexus of Thousand Oaks responded

Thank you for choosing Lexus of Thousand Oaks! We're delighted to hear that our service met your expectations and look forward to assisting with all your future needs.

November 13, 2024

Derek was great to work with. He kept me apprised of the progress and was very professional. More

by vredencrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek
Report | Print
Nov 14, 2024 -

Lexus of Thousand Oaks responded

Thank you for sharing your positive experience with Derek at Lexus of Thousand Oaks! We appreciate your five-star review.

November 12, 2024

He was very expeditious, professional and friendly. I would highly recommend him him to others in the future. More

by huntertime6615
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junious Taylor. Excellent!, Lora Baworouski, Zahra Khanlar, Tom Valasek
Report | Print
Nov 13, 2024 -

Lexus of Thousand Oaks responded

Thank you for the recommendation! We're delighted to hear that our team member provided a professional and friendly experience at Lexus of Thousand Oaks. We appreciate your support!

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