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Lexus of Thousand Oaks

Thousand Oaks, CA

4.9
803 Reviews

3755 Auto Mall Dr

Thousand Oaks, CA

91362

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803 Reviews of Lexus of Thousand Oaks

April 10, 2025

Forest my service advisor was great and very friendly. The part I needed arrived early the next morning and installed it in about an hour after I dropped my car off. More

by rbourdon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forest the service advisor
Apr 10, 2025 -

Lexus of Thousand Oaks responded

We're delighted to hear that Forest provided you with friendly and efficient service at Lexus of Thousand Oaks. It's great that the part arrived quickly and was installed in no time. Thank you for sharing your experience!

April 10, 2025

Always greeted with a smile and happy people. Service is excellent and always improving (like photos of my car before service) very efficient. I always get a loaner while I get service at no char More

by Cronkdds
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan in service
April 09, 2025

Everything was done well. Service was outstanding Derek was very friendly and helpful. It was a stress free appointment More

by Daliarack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lora Baworouski
Apr 10, 2025 -

Lexus of Thousand Oaks responded

We're delighted to hear that Derek and the team at Lexus of Thousand Oaks provided outstanding service during your visit. It's great to know your appointment was stress-free! Thank you for sharing this feedback with us.

April 09, 2025

Excellent reception, friendly and efficient! ! All was completed on time!! Would recommend the whole dealership and service department!! More

by Therumacks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forest was great!!
Apr 09, 2025 -

Lexus of Thousand Oaks responded

Thank you for the glowing review! We're delighted to hear that our team at Lexus of Thousand Oaks provided a friendly and efficient experience. We appreciate your recommendation and look forward to serving you again in the future!

April 09, 2025

They are very good. They are very professional and nice. I would recommend them to my friends More

by kpcoray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Shapiro
Apr 10, 2025 -

Lexus of Thousand Oaks responded

Thanks so much for the 4-star review of Lexus of Thousand Oaks!

April 09, 2025

The service department at Lexus of Thousand Oaks always goes above and beyond to give me the best experience while taking exceptional care of my vehicle More

by E.swanger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forest
Apr 10, 2025 -

Lexus of Thousand Oaks responded

We're delighted to hear that our service department at Lexus of Thousand Oaks consistently provides you with an exceptional experience. Thank you for your kind words and trust in us!

April 09, 2025

Mark and his team did a great job servicing my Honda Fit! The A/C works better than it did when the car was brand new! The car drives smoothly a in and they also cleaned up the rodent droppings, which Honda More

by mproch2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark St. Pierre
Apr 10, 2025 -

Lexus of Thousand Oaks responded

Thank you for sharing your experience with us! We're delighted to hear that Mark and the team at Lexus of Thousand Oaks took such great care of your Honda Fit. It's wonderful knowing everything is running smoothly, including the A/C. We look forward to assisting you in the future!

April 08, 2025

Paul was great to work with and always kept me informed what's going on with my vehicle More

by Jcohen1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Apr 08, 2025 -

Lexus of Thousand Oaks responded

We're so glad you received informative service and updates from Paul during your visit to Lexus of Thousand Oaks. Thanks for your confidence in our team!

April 06, 2025

My service advisor, Jonathan Enriquez was excellent. He went out of his way to make my experience hassle-free when I needed to replace my tire. Thank you, Jonathan! More

by NANCYBIRNIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Enriquez
Apr 07, 2025 -

Lexus of Thousand Oaks responded

Nancy, we're delighted to hear that Jonathan made your experience at Lexus of Thousand Oaks hassle-free. Thank you for sharing your positive feedback!

April 05, 2025

Excellent service, Marc explained to me what needed to be fixed. He answered all my questions. am very pleased with my service. Maureen Amott More

by maureen.amott
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Marc
Apr 07, 2025 -

Lexus of Thousand Oaks responded

Maureen, we're delighted to hear that Marc provided excellent service and answered all your questions at Lexus of Thousand Oaks. Thank you for sharing your positive experience with us!

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