Lexus of Thousand Oaks

The service department at Lexus of Thousand Oaks always goes above and beyond to give me the best experience while taking exceptional care of my vehicle goes above and beyond to give me the best experience while taking exceptional care of my vehicle More

Mark and his team did a great job servicing my Honda Fit! The A/C works better than it did when the car was brand new! The car drives smoothly a in and they also cleaned up the rodent droppings, which Honda The A/C works better than it did when the car was brand new! The car drives smoothly a in and they also cleaned up the rodent droppings, which Honda seems to attract with the sound coating used on the wiring! They did a great job and I would gladly have future servicing done by them again! Thanks Mark and his team! More

Everything was done well. Service was outstanding Derek was very friendly and helpful. It was a stress free appointment Service was outstanding Derek was very friendly and helpful. It was a stress free appointment More

Paul was great to work with and always kept me informed what's going on with my vehicle what's going on with my vehicle More

My service advisor, Jonathan Enriquez was excellent. He went out of his way to make my experience hassle-free when I needed to replace my tire. Thank you, Jonathan! He went out of his way to make my experience hassle-free when I needed to replace my tire. Thank you, Jonathan! More

Excellent service, Marc explained to me what needed to be fixed. He answered all my questions. am very pleased with my service. Maureen Amott fixed. He answered all my questions. am very pleased with my service. Maureen Amott More

Great Service! Everyone very friendly and accommodating! Really took a personal interest in my car. Everyone very friendly and accommodating! Really took a personal interest in my car. More

I love coming here to get my maintenance done on my car. They always take good care of me. Staff members are always professional & great with customer service. Big shoutout to Jonathan Enriquez for always t They always take good care of me. Staff members are always professional & great with customer service. Big shoutout to Jonathan Enriquez for always taking good care of me being on top of everything. Thank You Lexus of Thousand Oaks. More

I called to make an appointment that morning. Not thinking that I would be able to get in. Not only did I get in the loaner car was ready and everything went perfectly. Not thinking that I would be able to get in. Not only did I get in the loaner car was ready and everything went perfectly. More

Customer Service was great. Open communication. Delivered vehicle pretty much at the time promised. Service advisor was polite and courteous. Snacks in the waiting room could b Open communication. Delivered vehicle pretty much at the time promised. Service advisor was polite and courteous. Snacks in the waiting room could be better (Keyes in Van Nuys had PORTOS!!) Thank you! More