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Lexus of Thousand Oaks

Thousand Oaks, CA

4.9
904 Reviews

3755 Auto Mall Dr

Thousand Oaks, CA

91362

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904 Reviews of Lexus of Thousand Oaks

December 07, 2011

We drove from Santa Monica because of the initial service Steve gave over the phone. He was quick, efficient and fun!! We'll be back! More

by JBrownstone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Johiro
Dec 12, 2011 -

Lexus of Thousand Oaks responded

Thank you on Steven's behalf and everyone at Lexus Of Thousand Oaks. We tryly appreciate you taking the time to come up from Santa Monica, knowing you have a dealer closer to you. Thank you again and Happy Holidays!

December 05, 2011

Friendly, no pressure efficient service. Price was very competitive. They didn't save time on communication and explanation. No reason to look for another dealership if you are in Canejo Valley. Highly re More

by effyamir
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omid; Grettel
Dec 05, 2011 -

Lexus of Thousand Oaks responded

Effy...thank you so much for posting such kind words about Omid and myself. We are so pleased that your experience with us was pleasant and we look forward to being of service!! Thank you again. Happy Holidays Grettel Perricone

December 05, 2011

I am very grateful to Grettel and Paul for making my car-buying experience pleasant and hassle free. They were friendly, straightforward, and delivered on the promised deal. Furthermore, they went above More

by clujmed
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grettel Perricone and Paul Vallis, Paul Vallis
Dec 05, 2011 -

Lexus of Thousand Oaks responded

On behalf of Paul and Grettel, we want to thank you so very much for taking the time to share your experience! We appreciate the kinds words and remember that we will always be here to provide you with excellent customer service. Enjoy your New Lexus and the Holiday Season!

December 04, 2011

I drive almost 30 miles because of the excellent service that I get at this location. Quick, work is done and my car is returned washed. I have not had to bring the car back as with other dealers. More

by slkatz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason, Mike, Mike Hummel
Dec 05, 2011 -

Lexus of Thousand Oaks responded

Thank you so much for your kind words...it is so refreshing to have customers such as yourself drive such distances to do business with us! On behalf of everyone, thank you again! Happy Holidays!

December 03, 2011

I landed up visiting this dealership for a end of lease Buy out on my vehicle. They were extremely helpful courteous,elaborate in their explanation etc. I would really like to work with Jason again might b More

by balanm
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mr. Jason Boisvert
Dec 05, 2011 -

Lexus of Thousand Oaks responded

I landed up visiting this dealership for a end of lease Buy out on my vehicle. They were extremely helpful courteous,elaborate in their explanation etc. I would really like to work with Jason again might be on future buy or leasing.

December 03, 2011

Omid was great. Usually car buying is stressful but Omid made it fun. It was a pleasure to buy from him. This was my fourth car that I bought from him. I never buy from somebody else. More

by Shapoor Hamid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omid Navid
Dec 05, 2011 -

Lexus of Thousand Oaks responded

We cannot thank you enough for being such a loyal customer to Omid...thank you so very much for taking the time to share your comments! Happy Holidays!

December 03, 2011

Jason gives Great customer service. Jason is the best sales rep I have ever dealt with. My first lexus and it was a very comfortable experience. More

by victorlossi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Boisvert
Dec 05, 2011 -

Lexus of Thousand Oaks responded

So glad that your first Lexus Experience was a good one and that Jason was the one to provide you with great customer service. We know that you will be a Lexus customer for life and we look forward to being of service to you. Happy Holidays!

December 03, 2011

This is the 5th Lexus I have purchased from Omid Navid at Lexus of T.O. He is an outstanding salesman who goes beyond the norm. He patiently explains the intricacies of the features and helps me set up bot More

by attyholmes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
omid navid
Dec 05, 2011 -

Lexus of Thousand Oaks responded

It is so nice to have loyal customers such as yourself. I will make sure to convey your wonderful comments to him. Thank you on his behalf and everyone at Lexus Of Thousand Oaks! Happy Holidays!

December 01, 2011

I have dealt with Hamid for a few years and very much enjoy purchasing cars from him. He is always friendly and makes sure to leave me with a smile on my face. The overall service is also great it is jus More

by lealevy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hamid
Dec 05, 2011 -

Lexus of Thousand Oaks responded

We are so pleased that you are so loyal to Omid and Lexus Of Thousand Oaks...we thank you on his behalf! Have a great Holiday Season!!

November 30, 2011

I recently purchased a Lexus RX 350 from Lexus of Thousand Oaks. I must say that Charles Shapiro made the whole difference! I shopped around at different dealerships before meeting up with Charles, s More

by jcrx350
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Shapiro, Charles Shapiro
Nov 30, 2011 -

Lexus of Thousand Oaks responded

Thank you for taking the time to share your experience with Charles...Thank you also for referring your friends and Family to him. We truly appreciate your loyalty. Have a wonderful Holiday Season!

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