Lexus of Thousand Oaks

I recently came into the dealership looking to get more information about the ES I had seen in those recent Lexus commercials. Given that I wasn't planning on buying that day, I went in thinking that I wou information about the ES I had seen in those recent Lexus commercials. Given that I wasn't planning on buying that day, I went in thinking that I would be brushed aside because I was not "ready to purchase." I'm glad to say this was not the case, thanks to the exemplary job from your salesman Steven. Steven took the time to answer all of my questions and provide me with as much information about the car. He took his time and was thoroughly knowledgeable. He asked my questions about what I was looking for and made recommendations and discussed features that I would never have thought to think about because he knew that it was something that would benefit me. At no point did I feel pressured. Steven made the experience pleasant and really took the time and effort to make me feel like I was being taken care of. I still have considerations to mull over before I make my decision, but I will come back and look for Steven when I am ready to make my purchase! You've got a great associate and I will make sure to let anyone I know that is interested in a Lexus visit your dealership and speak to Steven directly when they are ready to purchase so that they can experience the same great customer service that he provided me. Thanks Steven! More

I visisted this dealership shopping for a new car. Omid went out of his way to explain all the options. He was very knowledgable and courteous. went out of his way to explain all the options. He was very knowledgable and courteous. More

I went to Lexus of Thousand oaks to buy a Lexus lx570 and I meet Omid Navid and he was knowledgeable and helpful and he try to find me the car but the car is not available until 2012 and I will definitely go I meet Omid Navid and he was knowledgeable and helpful and he try to find me the car but the car is not available until 2012 and I will definitely go back and buy the car from them for sure More

I was referred to Steven from a friend. Even though I live over 60 miles away I still came to Lexus of Thousand Oaks for my IS 250. Steven immediately gave me the best price, which was considerably lower live over 60 miles away I still came to Lexus of Thousand Oaks for my IS 250. Steven immediately gave me the best price, which was considerably lower than the other dealerships that I have shopped at. It was such a good price that I was skeptical at first, but when I showed up to pick up my car Steve already had the paper work ready for me and the car waiting for me in front of the dealership. Other dealers called me that same day to try and beat Steven's price, but at that point I was already committed to Steven because he gave me the best price from the start. it was honestly a great deal, and a even better experience. Thank you Steven, and Lexus of Thousand Oaks. Chris Cha More

He was very courteous, polite and knowledgeable. He answered all my questions and spend a good deal of time going over my options. I would recommend this salesperson and the dealership. answered all my questions and spend a good deal of time going over my options. I would recommend this salesperson and the dealership. More

Was introduced to Steve through a friend and off the bat he was very courteous and helpful. He answered all of my questions without making me feel pressured or uncomfortable at any time. Had an overall grea he was very courteous and helpful. He answered all of my questions without making me feel pressured or uncomfortable at any time. Had an overall great experience as a first time car buyer. More

Great customer service at Lexus Of Thousand Oaks. Service department is the best and Sales department is super friendly. I needed help with my phone on my hybrid and Steven was happy to connect it f Service department is the best and Sales department is super friendly. I needed help with my phone on my hybrid and Steven was happy to connect it for me. He even showed me things about my car I didn't know it had. Was surprised to find out Steve is on sales because he helped me in the service department. I will only service with Thousand Oaks and I hope to get my next Lexus from Steve Hiro. -Sharon R More

I came here with my husband to shop around for a new lease. Steve approached us with a warm smile and was extremely professional. He was really patient with us since we were just looking around. Steve lease. Steve approached us with a warm smile and was extremely professional. He was really patient with us since we were just looking around. Steve was really knowledgeable with the cars and was really patient with us. Our lease with another car isn't up yet, but we will definitely return and look for Steve to assist us in our future lease! More

My friend referred me to Steven after the great experience she had with him and I'm so glad she did! I currently drive an IS300 that my parents own, but was interested in upgrading to the IS350 experience she had with him and I'm so glad she did! I currently drive an IS300 that my parents own, but was interested in upgrading to the IS350. Seeing as this would be my first car purchase, I was really nervous and hesitant about going to the dealership since all I wanted to do was ask some questions and go for a test-drive. Steven was extremely friendly and kind throughout the whole process and really put me at ease. He was helpful in answering all my questions and I felt he really made it his priority to ensure I understood everything and that I was happy. I really appreciated that Steven was patient with me knowing that I wasn't ready to make any decisions that day. I'll definitely be back once I'm ready to make the leap. Thanks so much to Steven and Thousand Oaks Lexus for making sure my experience was so great and for providing such a welcome environment. More

I recently visited the Thousand Oaks dealership looking for a CT Hybrid, and spoke with Hiro for a few minutes. He was very helpful with what I was looking for. I currently own a Toyota Prius and wanted to for a CT Hybrid, and spoke with Hiro for a few minutes. He was very helpful with what I was looking for. I currently own a Toyota Prius and wanted to retain the good gas mileage of a hybrid, but wanted a little bit more luxury. I wasn't too specific about what I wanted with options on the car (I'm a big car guy so minor things don't bother me), but was left impressed with Hiro's attention to detail regarding what I was looking for in the car. I'll be honest, I wasn't specifically looking for the CT Hybrid (more window shopping than anything else), but I left the dealership with a very good experience after speaking with Hiro. I'm not a big fan of car salespersons, but am really impressed with Hiro and the service of Thousand Oaks Lexus. Hope I will return before the Lexus sales is over and pick up a car! More