Lexus of Thousand Oaks
Thousand Oaks, CA
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753 Reviews of Lexus of Thousand Oaks
Sales Consultant Saeid Honar is a wonderful sales consultant. He found the perfect car for us, we are thrilled with our Lexus hybrid. He helped us select the greatest Saeid Honar is a wonderful sales consultant. He found the perfect car for us, we are thrilled with our Lexus hybrid. He helped us select the greatest car, he demonstrated it and took us on an informative test drive. Thank you. More
Delivery Demonstration Julie, the delivery specialist at Lexus of Thousand Oaks, provided an excellent informative demonstration of my new Lexus hybrid. She explained all th Julie, the delivery specialist at Lexus of Thousand Oaks, provided an excellent informative demonstration of my new Lexus hybrid. She explained all the great features and provided excellent instruction. More
Helpful and knowledgable Nick was very patient and knowledgable about our new car selection processs. Within 2 hours we finalized our choice. The follow up was great also. So Nick was very patient and knowledgable about our new car selection processs. Within 2 hours we finalized our choice. The follow up was great also. So much help from many people. First class service. More
Best Car Buying Experience Ever I had the pleasure of purchasing my new Lexus ES 350 from Thousand Oaks Lexus. We worked with Paul Vallis through internet sales while on a family va I had the pleasure of purchasing my new Lexus ES 350 from Thousand Oaks Lexus. We worked with Paul Vallis through internet sales while on a family vacation; he offered sound guidance on the best model to suit my needs and provided us with very fair price quote via e-mail; totally hassle-free. No other dealerships in the area could match their price. When we stopped in to test drive, Paul took the time to go over all the features of the car and also introduce us to Patrick Wei, who would be the person we would be dealing with when we picked up the car on our return trip home from vacation., as Paul was schedule to be out that day. Mel Otte in financing was also great to work with; we appreciated his travel trips for our vacation as well as getting us out the door before So Cal traffic hit. When we came back to pick up the car, Patrick came in early to greet us with a nicely-detailed vehicle which I am currently enjoying immensely. I've had some very bad car-buying experiences so it was extremely refreshing to enjoy this experience with the staff at Thousand Oaks Lexus - thanks! More
Utmost Customer Service Thanks to Ken Greene and all the gentlemen involved at Lexus of Thousand Oaks in resolving the unique problem with my new Lexus RX350. I recommend the Thanks to Ken Greene and all the gentlemen involved at Lexus of Thousand Oaks in resolving the unique problem with my new Lexus RX350. I recommend them highly without any hesitation as I do Lexus. This is my 3rd Lexus and even though I've considered other brands, I keep returning because Lexus is the best value for your money and you're treated with respect, they stand behind their product. All the pleasant and helpful employees I've encountered (from new sales to the people who take your car for service, etc.) - many of whom have been there for many years - are a testament that Lexus of TO is a good place for employees and for customers. More
Attentive sales leader in Patrick Wei Very helpful Professional staff at dealership with all the amenities you could want Patrick did a great job with the sale of the auto Great Show Very helpful Professional staff at dealership with all the amenities you could want Patrick did a great job with the sale of the auto Great Showroom More
Best Service and Price! Dear readers, I’ve spent 2 months shopping for RX 450h F-Sport (fully loaded MSRP $63,488) around Lexus Dealerships in a 100-mile radius from Sherman Dear readers, I’ve spent 2 months shopping for RX 450h F-Sport (fully loaded MSRP $63,488) around Lexus Dealerships in a 100-mile radius from Sherman Oaks. Got the best deal from Thousand Oaks Lexus. Special thank you to Patrick Wei and Paul Vallis. My 1-time pay lease cost me 15-20% less than all other dealers could offer. On top of the best price I got an extra gift: Tow Hitch ($487 value) to make my purchase even sweeter. For any savvy buyer like myself: save your time (I already did it for you), go straight to Lexus of Thousand Oaks, ask for Patrick or Paul and get the best out of it. Pasha Rex Greater Los Angeles Real Estate Broker More
Outstanding customer service I just purchased a new Lexus NX and love it. My sales associate was Nick Falsafi. He was professional, not pushy and did everything possible to get I just purchased a new Lexus NX and love it. My sales associate was Nick Falsafi. He was professional, not pushy and did everything possible to get me what I was looking for. Everyone at the dealership was involved in making my experience outstanding. Highly recommend this dealership. More
Very positive purchase experience We worked with Patrick on the sale and Mel on financing. Both were great representatives of the dealership. Patrick was extremely knowledgeable abou We worked with Patrick on the sale and Mel on financing. Both were great representatives of the dealership. Patrick was extremely knowledgeable about the vehicle we purchased even though it was not a Lexus and he made sure we had all of our questions answered. He provided a exceptional level of service. Mel made the financing a breeze and educated us on the warranty options which we did end up purchasing. Thank you to both Patrick and Mel! We wouldn't hesitate to visit Lexus of Thousand Oaks for future purchases. More
cistomer service We purchased our RX350 at another dealership but due to distance issues went to lexus of thousand oaks for service. We had some technology issues and We purchased our RX350 at another dealership but due to distance issues went to lexus of thousand oaks for service. We had some technology issues and Faylan Lee took much pains to answer our questions and walk us through our issues. Really terrific service. More