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Lexus of Thousand Oaks

Thousand Oaks, CA

4.9
753 Reviews

3755 Auto Mall Dr

Thousand Oaks, CA

91362

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753 Reviews of Lexus of Thousand Oaks

July 25, 2017

Sales Consultant Saeid Honar is a wonderful sales consultant. He found the perfect car for us, we are thrilled with our Lexus hybrid. He helped us select the greatest More

by Lexusbuyer12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Saeid Honorbakht
Jul 26, 2017 -

Lexus of Thousand Oaks responded

Thank you so very much! We are so glad you found the perfect Lexus at Lexus Of Thousand Oaks. I will make sure Saeid receives a copy of your kind words.

July 25, 2017

Delivery Demonstration Julie, the delivery specialist at Lexus of Thousand Oaks, provided an excellent informative demonstration of my new Lexus hybrid. She explained all th More

by Lexusbuyer12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Kobayashi
Jul 25, 2017 -

Lexus of Thousand Oaks responded

Thank you VERY much :) We will pass this on to Julie. We appreciate the kind words. Thank you for choosing Lexus Of Thousand Oaks

July 24, 2017

Helpful and knowledgable Nick was very patient and knowledgable about our new car selection processs. Within 2 hours we finalized our choice. The follow up was great also. So More

by Mary1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Falsafi
Jul 25, 2017 -

Lexus of Thousand Oaks responded

Thank you VERY much Mary - we appreciate your kind words and I will forward it to Nick and our staff.

July 07, 2017

Best Car Buying Experience Ever I had the pleasure of purchasing my new Lexus ES 350 from Thousand Oaks Lexus. We worked with Paul Vallis through internet sales while on a family va More

by W.Lanning
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mel Otte, Paul Vallis, Patrick Wei
Jul 26, 2017 -

Lexus of Thousand Oaks responded

Our apologies for the delayed response. Thank you VERY much for choosing Lexus Of Thousand Oaks for the purchase of your Lexus ES350. We are glad you received good service from Patrick, Paul and Mel -- I will make sure they receive a copy of your kind words. Thank you again,

July 01, 2017

Utmost Customer Service Thanks to Ken Greene and all the gentlemen involved at Lexus of Thousand Oaks in resolving the unique problem with my new Lexus RX350. I recommend the More

by KS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Greene, Charles Shapiro, Mel Otte, Steve Leisenring,
Jul 03, 2017 -

Lexus of Thousand Oaks responded

Thank you very much KS. We appreciate the feedback and I have relayed it to everyone.

May 30, 2017

Attentive sales leader in Patrick Wei Very helpful Professional staff at dealership with all the amenities you could want Patrick did a great job with the sale of the auto Great Show More

by Wamo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leo financial personnel , Patrick Wei
May 30, 2017 -

Lexus of Thousand Oaks responded

Thank you VERY much for your kind words :) We appreciate the feedback.

May 24, 2017

Best Service and Price! Dear readers, I’ve spent 2 months shopping for RX 450h F-Sport (fully loaded MSRP $63,488) around Lexus Dealerships in a 100-mile radius from Sherman More

by Pasha Rex, RE Broker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Vallis, Patrick Wei
May 25, 2017 -

Lexus of Thousand Oaks responded

Thank you VERY much Pasha :) We appreciate your kind words, as well as Patrick and Paul, I've sent them a copy Thank you again

May 05, 2017

Outstanding customer service I just purchased a new Lexus NX and love it. My sales associate was Nick Falsafi. He was professional, not pushy and did everything possible to get More

by Kilgore,Bernadette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Falsafi
May 05, 2017 -

Lexus of Thousand Oaks responded

Thank you Bernadette :) Nick will be happy to read your feedback :)

March 29, 2017

Very positive purchase experience We worked with Patrick on the sale and Mel on financing. Both were great representatives of the dealership. Patrick was extremely knowledgeable abou More

by LC200
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mel Otte, Patrick Wei
Mar 29, 2017 -

Lexus of Thousand Oaks responded

Thank you VERY much! I will pass on your kind words to Patrick, Mel and our staff!

February 20, 2017

cistomer service We purchased our RX350 at another dealership but due to distance issues went to lexus of thousand oaks for service. We had some technology issues and More

by rickr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
faylan lee
Feb 20, 2017 -

Lexus of Thousand Oaks responded

Thank you VERY much! I sent a copy of your comments to Faylan and our management staff. Thank you again.

Mar 07, 2017 -

Lexus of Thousand Oaks responded

Lexus of Thousand Oaks said on 02/20/2017 11:37 AM Thank you VERY much! I sent a copy of your comments to Faylan and our management staff. Thank you again.

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