Lexus of Thousand Oaks

RX 350 Sport Julie handled the final delivery of our new RX 350. She is extremely knowledgeable, professional and friendly. With the amount of automation on th Julie handled the final delivery of our new RX 350. She is extremely knowledgeable, professional and friendly. With the amount of automation on the car my wife and I have scheduled a number of follow up appointments with Julie. She always been more than helpful in assisting us to understand all of the features available on the vehicle. Julie is a valuable asset to Silver Star Lexus! John and Robyn Stevens More

Great delivery experience Julie. Is warm, friendly and competent. She knows what she is doing! Joe was very competent also. He knows his business!! I will recommend them and Julie. Is warm, friendly and competent. She knows what she is doing! Joe was very competent also. He knows his business!! I will recommend them and the dealership!! More

Great experience purchasing our RX 350! We recently purchased our RX 350. We had the great opportunity to spend two one-on-one tranining sessions with Julie Kobayashi. She was so informati We recently purchased our RX 350. We had the great opportunity to spend two one-on-one tranining sessions with Julie Kobayashi. She was so informative, patient and encouraging she made the sessions very enjoyable. She was so patient even if she had to explain something from a previous session. She is careful not to overwhelm us with information and is always available for questions or emails. M & N More

Great experience We have been dealing with this dealership since 2007 and every experience has been great whether dealing with sales, service or anyone else. Julie has We have been dealing with this dealership since 2007 and every experience has been great whether dealing with sales, service or anyone else. Julie has been a new and delightful experience. She knows everything anyone wants to know about everything at the dealership. Our experience has been with our RX350. She is great and we look forward to our future sessions with Julie. More

Excellent people from sales person to finance to technology Doug was a great sales person. Samira was a great finance manager. Julie was a wonderful technology/ vehicle delivery specialist. Each provided except Doug was a great sales person. Samira was a great finance manager. Julie was a wonderful technology/ vehicle delivery specialist. Each provided exceptional guidance along the way to completion of the process of purchasing our RX350. What can otherwise be a grueling process was made easier because of the expertise of these people. I would wholeheartedly recommend them to anyone thinking of purchasing a new Lexus. More

Excellent experience Alex and Julie are very helpful. Julie answered all of the questions that I asked; she gave me all of the information I needed about my new car. Alex and Julie are very helpful. Julie answered all of the questions that I asked; she gave me all of the information I needed about my new car. More

Understanding the technology of my SUV. I have worked with Julie several times and she always explains and answers my questions thoroughly. Without her I would not understand as much of the I have worked with Julie several times and she always explains and answers my questions thoroughly. Without her I would not understand as much of the technology incorporated in my SUV as I do. She always makes herself available when I have a problem or question. Personally, Julie is such a pleasure to work with and willing to go beyond in helping you understand and get the most out of the automobile. More

Best car service! I want to thank the service manager.for the great service! I have had my lexus for 10 years and it’s too good to give up. I have always been treate I want to thank the service manager.for the great service! I have had my lexus for 10 years and it’s too good to give up. I have always been treated well by all the service people. I drive a Lexus because of the quality and service. More

Made purchase of a certified (VERY gently) used car easy. Their no hassle, no dickering policy is right up my alley. Price, financing,test drive, delivery DONE. Made the purchase my replacement hybrid Lexus Their no hassle, no dickering policy is right up my alley. Price, financing,test drive, delivery DONE. Made the purchase my replacement hybrid Lexus SUV painless. More