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Lexus of Thousand Oaks

Thousand Oaks, CA

4.9
753 Reviews

3755 Auto Mall Dr

Thousand Oaks, CA

91362

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753 Reviews of Lexus of Thousand Oaks

August 31, 2018

Learning the Techie Side of My ES350 Shopping for my third Lexus, Nick Falsafi presented several choices to me, and I finally settled on a Starfire Pearl ES 350. Admittedly, the cool look More

by LarryNP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Falsafi, Julie Kobayashi
Sep 11, 2018 -

Lexus of Thousand Oaks responded

We truly appreciate your kind words for Nick and Julie - I will pass them on. On behalf of everyone at Lexus Of Thousand Oaks, thank you!

August 29, 2018

Learning the technology on our new RX 350 Julie was an excellent teacher. She patiently explains the technology and made another appointment for us to return with more questions. She is very More

by Behnoosh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Kobayashi
Sep 11, 2018 -

Lexus of Thousand Oaks responded

Behnoosh, we appreciate your taking the time to leave your comments. I have passed on your kind words to Julie and our staff. Thank you on behalf of everyone at Lexus Of Thousand Oaks.

August 29, 2018

Technology review by Julie Kobayashi on our new RX350 Julie was outstanding and knowledgeable on the RX350 we recently purchased. She answered all questions and offered further appointments to learn more. More

by Mike Schum
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Kobayashi
Sep 11, 2018 -

Lexus of Thousand Oaks responded

Thank you Mike! We truly appreciate your kind words and have shared them with Julie and our staff. Thank you again, on behalf of Lexus Of Thousand Oaks

August 29, 2018

Awesome tech teacher Julie Kobayashi Julie was so amazing. I had not bought a new Lexus for 14 years when I purchased my new ES350 hybrid. I felt lost as to how to use all of the amazin More

by Deb’s favorite Lexus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Kobayashi
Sep 11, 2018 -

Lexus of Thousand Oaks responded

Deb, thank you! Julie was very pleased to read your kind words and we appreciate them! We hope you are loving your ES Hybrid and thank you again on behalf of Lexus Of Thousand Oaks.

August 29, 2018

Car feature review Julie was awesome and patient in reviewing all the car features with me. She made sure I understood all the different ways to the different options. S More

by Tdrjoe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Kobayashi
Sep 11, 2018 -

Lexus of Thousand Oaks responded

Thank you on behalf of Julie and everyone at Lexus Of Thousand Oaks - we appreciate your kind words :).

August 29, 2018

Delivery demo with Julie was very thorough. She gave me excellent pointers to make my Lexus experience easier and more user friendly. Thanks for all your help Julie More

by Sue’s GX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Kobayashi
Sep 11, 2018 -

Lexus of Thousand Oaks responded

Thank you VERY much! I have shared your comments with Julie and I thank you on behalf of everyone at Lexus Of Thousand Oaks :)

August 28, 2018

Alex Cherkas review Alex has sold us four cars over the last 15 years. He is an excellent salesman. He is very knowledgable, considerate, and friendly. We have never had More

by stan 123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Cherkas, Julie Kobayashi
Sep 11, 2018 -

Lexus of Thousand Oaks responded

Thank you Stan, we appreciate the kinds words for Alex and Julie and will share them with everyone at Lexus Of Thousand Oaks. Thank you for your loyalty to us!

August 25, 2018

Julie Kobayashi, Delivery & Technology Specialist My sister and I are not good with technology and Julie was so patient with us and made sure we understood everything. She is so nice and such a pleasu More

by happy customer
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Cherkas, Julie Kobayashi
Aug 27, 2018 -

Lexus of Thousand Oaks responded

Thank you VERY much! I will pass this on to Julie and everyone at Lexus Of Thousand Oaks :)

August 25, 2018

Julie Kobayashi has been so helpful! Julie has gone above and beyond to make sure I’m comfortable and happy using my car. She is always very reliable and responds quickly if I ever have a More

by Sheridan123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lora Baworouski, Julie Kobayashi
Aug 27, 2018 -

Lexus of Thousand Oaks responded

Thank you very much on behalf of Julie, Lora and everyone at Lexus Of Thousand Oaks. I will make sure to pass on your kind words to them. Thank you again :)

August 25, 2018

Julie Kobayashi is a jewel Everyone at Lexus 1000 Oaks is kind helpful and knowledgeable but Julie is exceptional always a smile and offer to help with any questions or problems More

by Pammy&Mikie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Falsafi, Julie Kobayashi
Aug 27, 2018 -

Lexus of Thousand Oaks responded

Thank you very much, on behalf of everyone at Lexus Of Thousand Oaks. I will pass on your kind words.

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