Lexus of Thousand Oaks

After spending nearly 5 hours at the dealer , I swore to never be back and I didn’t. For about 10 years I leased All my cars through a leasing companies that take your Info over the phone and bring cars never be back and I didn’t. For about 10 years I leased All my cars through a leasing companies that take your Info over the phone and bring cars right to your door. I have another lease coming to the end and I already had a quote for my next car. I happened to stop by the Lexus Of Thousand Oaks for a quick color check only and I left driving a brand new car. I had the most efficient service ever!!! No pushing, going back and forth and other BS that happens when you deal with the sell person trying to push their agenda. Jeremiah!!!! He was extremely professional and sweet. He was very knowledgeable and efficient. The whole thing took about an hour and I couldn’t be more happier. If you ever have to renew your lease or purchase a Lexus - go to Lexus Of Thousand Oaks and don’t forget to ask for Jeremiah! More

T.O. LEXUS is the best! Just leased a 2020 RX-350, our 8th Lexus from The Thousand Oaks dealership! Alex Cherkas always goes above and beyond to find us vehicles with all the Just leased a 2020 RX-350, our 8th Lexus from The Thousand Oaks dealership! Alex Cherkas always goes above and beyond to find us vehicles with all the features we prefer, guides us through the whole purchase/lease process with ease, knows the inventory, and is funny and friendly. Julie Kobayashi efficiently went over all the new tech features with me, and scheduled a second meeting for after I’d had a chance to drive around and have questions. Julie is patient, explains things clearly, scheduled enough time so we didn’t feel rushed, and genuinely wants the customers to appreciate and be able to access all the features in their new car. Julie followed up with an email reviewing the specific items I had asked about! Great sales, instruction and follow-up! More

Thank’s for helping me locate the vehicle(color, make and model ) I was looking for. And made it quick and easy. Grateful for the help I received. model ) I was looking for. And made it quick and easy. Grateful for the help I received. More

The pleasant Julie :) Julie is a true professional and provides excellent customer service! So far I had two appointments with Julie. The first one was to sync up my garag Julie is a true professional and provides excellent customer service! So far I had two appointments with Julie. The first one was to sync up my garage door opener using the Lexus tech feature, Julie was flexible to work with my schedule and did it quick in less than 10 minutes, she also helped me to sync up another garage door that I don’t even have the original opener, she’s amazing! The second appointment with Julie was to help us walk thru all the key features. Julie was vey patient to explain every single feature, test it out and make sure I got it. She also helped us to tie the big red bow on top of our new car and took some memorable pictures to seize the moment! Big thanks to Julie and a job well done! More

Technologist Julie's level of knowledge and training on the car I purchased was exceptional. She was able to answer all our questions and her demonstration of each Julie's level of knowledge and training on the car I purchased was exceptional. She was able to answer all our questions and her demonstration of each feature was user friendly. More

Our delivery and Technologist Julie Kobayashi was excellent ! She was very patience and very clear to help us understand the technology of our car! Made us very familiar with the new equipped par excellent ! She was very patience and very clear to help us understand the technology of our car! Made us very familiar with the new equipped parts which I was afraid to use ! She has very pleased personality ! More

Great service and excellent staff! About a week ago I got my Lexus 200UX and I'm totally in love with it and the experience I had purchasing it. I recommend this dealership to anyone lo About a week ago I got my Lexus 200UX and I'm totally in love with it and the experience I had purchasing it. I recommend this dealership to anyone looking for a painless car shopping experience. Alex Cherkas was my salesman and super professional and friendly and helped me find the exact car that I was looking for a the perfect price. He is so easy to talk to and by the end of it becomes a friend. Julie Kobayashi was my delivery specialist and was able to give me a technology class the same day as the day that I purchased my car. She was also super friendly and helped me get familiar with all the high-tech that the car has to offer. She is a total expert in getting you ready to get the full experience of your car. This is my first time being part of the Lexus family and I have been taken care of so well that I won't be going anywhere else. More

excellent product knowledge, patience Julie Kobayashi, our delivery specialist, was excellent. Her easy manner and expert explaining helped me understand how to appreciate my vehicle beyo Julie Kobayashi, our delivery specialist, was excellent. Her easy manner and expert explaining helped me understand how to appreciate my vehicle beyond the aesthetics. I will return to her to help my wife also. My sales/lease experience was painless and I liked the deal, professionalism and amiability of Paul Vallis at the dealership. More