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Lexus of Thousand Oaks
Thousand Oaks, CA
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753 Reviews of Lexus of Thousand Oaks
Learning the Techie Side of My ES350 Shopping for my third Lexus, Nick Falsafi presented several choices to me, and I finally settled on a Starfire Pearl ES 350. Admittedly, the cool look Shopping for my third Lexus, Nick Falsafi presented several choices to me, and I finally settled on a Starfire Pearl ES 350. Admittedly, the cool looking wheel covers probably swayed me. I considered a Hybrid, but I opted for the gasoline version after seeing how much the batteries reduced my trunk space. On long trips, I’ve been able to nurse over 30MPG from it. New cars today are filled with potentially intimidating technology. Julie Kobayashi displayed both her technological expertise and patient teaching skills, when she and I sat in the front seat and she walked me through my new car’s features. We discussed the radio, GPS, telephone, and steering wheel controls. When she helped me set up the SiriusXM radio, she tuned into Channel 16, The Blend. “A funny name,” I thought. “Why would someone listen to that station?” Today, it’s the primary channel I listen to. Julie and I laughed and joked and she did a great job acquainting me with the technology, but some of it can be heavy stuff! So please don’t tell her that I’ve gone back and read through the manuals provided to reinforce what I learned! In conclusion, Nick and I together chose a fine car, and Julie showed me how to effectively use it. I commend both. More
Learning the technology on our new RX 350 Julie was an excellent teacher. She patiently explains the technology and made another appointment for us to return with more questions. She is very Julie was an excellent teacher. She patiently explains the technology and made another appointment for us to return with more questions. She is very knowledgeable. More
Technology review by Julie Kobayashi on our new RX350 Julie was outstanding and knowledgeable on the RX350 we recently purchased. She answered all questions and offered further appointments to learn more. Julie was outstanding and knowledgeable on the RX350 we recently purchased. She answered all questions and offered further appointments to learn more. She is a pleasure to work with ans is a real credit to Lexus of Thousand Oaks. More
Awesome tech teacher Julie Kobayashi Julie was so amazing. I had not bought a new Lexus for 14 years when I purchased my new ES350 hybrid. I felt lost as to how to use all of the amazin Julie was so amazing. I had not bought a new Lexus for 14 years when I purchased my new ES350 hybrid. I felt lost as to how to use all of the amazing technology. Well as soon as I met Julie and she started teaching me about my new car I was so relieved. She is so sweet and so patient. I really enjoyed our lessons together and she made learning an exciting experience. She is so sweet and knowledgeable. I am grateful every day for her expertise which has allowed me to enjoy my beautiful car to it’s fullest. Thanks so much Julie👍😎 More
Car feature review Julie was awesome and patient in reviewing all the car features with me. She made sure I understood all the different ways to the different options. S Julie was awesome and patient in reviewing all the car features with me. She made sure I understood all the different ways to the different options. She also squeezed my car in for a car wash despite the after hours. Thank you for your help! More
Delivery demo with Julie was very thorough. She gave me excellent pointers to make my Lexus experience easier and more user friendly. Thanks for all your help Julie with Julie was very thorough. She gave me excellent pointers to make my Lexus experience easier and more user friendly. Thanks for all your help Julie! More
Alex Cherkas review Alex has sold us four cars over the last 15 years. He is an excellent salesman. He is very knowledgable, considerate, and friendly. We have never had Alex has sold us four cars over the last 15 years. He is an excellent salesman. He is very knowledgable, considerate, and friendly. We have never had a car salesman who was so easy and pleasant to deal with. I give him very hi marks in all areas. . More
Julie Kobayashi, Delivery & Technology Specialist My sister and I are not good with technology and Julie was so patient with us and made sure we understood everything. She is so nice and such a pleasu My sister and I are not good with technology and Julie was so patient with us and made sure we understood everything. She is so nice and such a pleasure to be with. More
Julie Kobayashi has been so helpful! Julie has gone above and beyond to make sure I’m comfortable and happy using my car. She is always very reliable and responds quickly if I ever have a Julie has gone above and beyond to make sure I’m comfortable and happy using my car. She is always very reliable and responds quickly if I ever have a question. She always has the most positive attitude towards helping and has made my Lexus experience such a great one! Laura also went above and beyond to make sure I found the perfect car for me. I’m super thankful for their help! More
Julie Kobayashi is a jewel Everyone at Lexus 1000 Oaks is kind helpful and knowledgeable but Julie is exceptional always a smile and offer to help with any questions or problems Everyone at Lexus 1000 Oaks is kind helpful and knowledgeable but Julie is exceptional always a smile and offer to help with any questions or problems without hesitation she is tops!! We’ve bought two vehicles and are now lifetime customers More