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Lexus of Thousand Oaks

Thousand Oaks, CA

4.9
816 Reviews

3755 Auto Mall Dr

Thousand Oaks, CA

91362

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816 Reviews of Lexus of Thousand Oaks

February 18, 2020

From the moment we walked onto the lot, shopping for a certified pre-owned RX350, we were given first class treatment by everyone on the staff, but most especially by Nick Falsafi, our sales associate. Ni More

by NRRamos
Recommend Dealer
Yes
Employees Worked With
Nick Falsafi, Zahra Khanlar, Julie Kobayashi
Feb 28, 2020 -

Lexus of Thousand Oaks responded

Thank you so very much for taking the time to say such kind words! I have shared them with Nick and our staff! Thank you again.

February 17, 2020

Great Experience Thank you Julie!! Julie was very knowledgeable on all the features she showed us on our new Lexus. She was very patient with us!! Thank you!!!! More

by Maria
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Vallis, Zahra Khanlar, Julie Kobayashi
Feb 28, 2020 -

Lexus of Thousand Oaks responded

Thank you so very much Maria! I have shared your comments with Julie and we thank you on her behalf and everyone at Lexus Of Thousand Oaks!

February 14, 2020

I am so grateful to Julie for taking her time to teach me about the features of my new Lexus. She was so sweet and very patient with my questions. I love the Apple Play feature, looking forward to working wi More

by Dsellan
Recommend Dealer
Yes
Employees Worked With
Julie Kobayashi
Feb 17, 2020 -

Lexus of Thousand Oaks responded

Thank you very much for your kind words for Julie! I will make sure she sees this and will also share it with our staff. Thank you again

February 08, 2020

Always a great experience Over the last years we bought 8 cars from this dealership. We always go to Alex every time when we want to get another car. He is very fair and thorou More

by Mike B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Cherkas, Zahra Khanlar, Julie Kobayashi
Feb 17, 2020 -

Lexus of Thousand Oaks responded

Thank you very much Mike. I will make sure to share your kind words with Alex, Julie and our staff. Thank you again.

February 07, 2020

I recently purchased my car from Lexus Of Thousand Oaks, Overall it was a great experience, Julie delivered my car and made my purchase experience a pleasant one! She is very kind and knowledgeable, she an More

by A.GH
Recommend Dealer
Yes
Employees Worked With
Zahra Khanlar, Julie Kobayashi
Feb 28, 2020 -

Lexus of Thousand Oaks responded

Thank you very much on behalf of Julie and our staff! I have shared your kind word with her...thank you again!

February 05, 2020

Our initial introduction to Nick at Lexus of Thousand Oaks brought us back, he is so kind and knowledgeable that you cannot help but want to deal with him. We felt informed and comfortable in his hands. More

by kathyshiahes350
Recommend Dealer
Yes
Employees Worked With
Nick Falsafi, Zahra Khanlar, Julie Kobayashi
Feb 06, 2020 -

Lexus of Thousand Oaks responded

Thank you very much for your kind words for Nick - we appreciate your loyalty to him and Lexus Of Thousand Oaks. I will make sure Nick gets a copy of your comments. Enjoy your Lexus and thank you again! :)

February 02, 2020

Everyone was very helpful, knowledgeable and courteous . We have been very well taken care of so far . The facility is spacious and very comfortable with lots of amenities. More

by Lana.hassett
Recommend Dealer
Yes
Employees Worked With
Alex Cherkas, Julie Kobayashi
Feb 06, 2020 -

Lexus of Thousand Oaks responded

Thank you very much Lana - Alex and Julie will be delighted to read your kind words - we truly appreciate them. Enjoy your Lexus and thank you again!

February 01, 2020

Julie was the best She came to my house, around my schedule, and went through all of the features more than once so I could best enjoy my new Lexus NX. She was great and More

by greenhuttheband
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Cherkas
Feb 28, 2020 -

Lexus of Thousand Oaks responded

I am sorry for the delayed response! Thank you, Thank you so very much! Julie IS the best and I have shared your comments with her and our staff! Thank you again!

February 01, 2020

Julie is very knowledgeable and does a great job explaining the various features of our new Lexus RX 350. We look forward to our follow up visit & highly recommend her! More

by bbbcottle
Recommend Dealer
Yes
Employees Worked With
Julie Kobayashi
Feb 06, 2020 -

Lexus of Thousand Oaks responded

Thank you SO very much - we appreciate your kinds words and I will make sure a copy is sent to Julie and our staff. Thank you again on behalf of Julie and Lexus Of Thousand Oaks!

February 01, 2020

Customer service here was excellent! Julie was soo sweet and patient with me while while showing me all the features in my new car! Everyone I spoke to was very helpful, professional and welcoming! More

by Joannajimenez13
Recommend Dealer
Yes
Employees Worked With
Nick Falsafi, Julie Kobayashi, Carolyn Kay
Feb 06, 2020 -

Lexus of Thousand Oaks responded

Thank you Joanna, for your kind words - we truly appreciate them and will share them with Julie and our staff. Enjoy your Lexus and thank you again on behalf of Julie and everyone at Lexus Of Thousand Oaks!

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