Lexus of Thousand Oaks

In December, 2019, we ordered a 2022 Lexus NX-350h luxury with premium paint and hard-to-get interior upholstery. Junious kept track of the inventory coming into California, and he secured this almost one-of with premium paint and hard-to-get interior upholstery. Junious kept track of the inventory coming into California, and he secured this almost one-of-a-kind vehicle for us. We were notified a few weeks before it arrived that it was on its way from Japan. Lora kept in touch with us in the weeks leading up to its arrival, and she made the purchase process very smooth. Both Lora and Mackenzie have been in contact with us to answer questions we may have and arrange training sessions with us regarding this vehicle’s advanced technology. This is our 3rd Lexus, but they run so well for so long that we only just sold our 20-year old Lexus. We’ve never had a back-up camera before, and this NX has 360-view cameras, a digital rear-view mirror, remote start-up, and more. So we are grateful for the continued contact and training this dealership offers! At other dealerships, this hard-to-get vehicle was offered at prices above the sticker price, but not at Lexus of Thousand Oaks! We’ve enjoyed the service provided for all our other Lexus cars at this dealership, and we’ll continue to bring our new NX here for checkups and maintenance. Holly is an outstanding service advisor: thorough, informative, competent, friendly, and trust-worthy. All accomplishments are conducted within the framework of relationships. This is a great dealership! …and as with everything else, it is because of the great people. Sincerely, Mark Rafter More

I had been looking since May for a new car for my wife. I researched several brands and ultimately selected Lexus as our go to choice. I then reached out to several dealerships for assistance. Greg Weis I researched several brands and ultimately selected Lexus as our go to choice. I then reached out to several dealerships for assistance. Greg Weiss with Lexus of Thousand Oaks was the first to respond to my initial contact among all of the dealerships that I had contacted and then again when I requested their best out the door price for the car that I was seeking to buy. Greg and his team won me over by persistently following up with me in a low key manner and then actively listening to me what I needed and wanted and finally delivering the car as specified at the price that I expected. I recommend and would use Greg Weiss again in dealing with a Lexus purchase or lease. More

After years of saving & researching I finally purchased my first brand new 2021 Lexus RX 350. I am beyond thrilled and Greg Weiss at Lexus T.O. helped make my dream come true. We first communicated through my first brand new 2021 Lexus RX 350. I am beyond thrilled and Greg Weiss at Lexus T.O. helped make my dream come true. We first communicated through email and then my husband and I came into the dealership to finalize paperwork. There was a problem with the current RX 350 I was interested in and in the end we could not purchase it. Greg and his team went out of their way to find the exact same color and features that I wanted in the RX 350 at another dealership. Greg went to get my new Lexus and a (a couple days later) I was able to go back to the dealership and drive away in it. I tried to put my 'tough' persona on of dealing with sales staff but honestly, this was one of the most pleasant experiences in purchasing a vehicle and we only spent a few minutes with Gabe our finance manager. I was ready to be tough, not put up with this or that but I never had the opportunity because it never came up! If you are thinking of buying a Lexus please be sure to reach out to Greg Weiss as he has proven to be considerate, experienced, and will make things go right if need be. I will definitely purchase my next Lexus through Greg. Thank you Lexus of Thousand Oaks and the whole staff. Oh, and Greg, I love the all weather floor mats. They are a must! More

If you're looking to purchase a vehicle I highly recommend you stay away from this beautiful dealership it may look nice from the outside but inside you'll will find a terrible sales manager who is recommend you stay away from this beautiful dealership it may look nice from the outside but inside you'll will find a terrible sales manager who is unwilling to adapt and help its customers. Offering to pay full price for a vehicle and leaving without a car is mine blowing to me. They're only looking for people who are uneducated when it comes to purchasing vehicles so they can take advantage of them. Lora has sold cars her entire life and can't manage to have a customer leave happy. But maybe it's that she's working under Junious the sales manager. These are difficult times. Don't make them any more difficult but shopping for your next car with them. More

On Friday I visited Lexus of Thousand Oaks and was assisted by Jonny Goldfinger. We had texted back and forth the day before and he had taken the time to answer all my questions and it was a pleasure assisted by Jonny Goldfinger. We had texted back and forth the day before and he had taken the time to answer all my questions and it was a pleasure meeting him. A few hours later I drove out of there in a 2021 ES300h. He was such a delight to work with and had the patience of a saint as he walked me through all the details! Lexus is so very lucky to have him on staff, and I am so lucky that I had the pleasure of having him help me. Thanks so much again, Jonny! More

Nick was extremely helpful Nick was extremely helpful and I am very happy. This was our third Lexus at this dealership. Mu son and myself want to thank you Nick. Nick was extremely helpful and I am very happy. This was our third Lexus at this dealership. Mu son and myself want to thank you Nick. More