Lexus of Thousand Oaks
Thousand Oaks, CA
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753 Reviews of Lexus of Thousand Oaks
I saw a used car I wanted on their web site. The sales person reserved it for me to see once it was cleared through service. The sales manager gave me a generous discount, and the transaction The sales person reserved it for me to see once it was cleared through service. The sales manager gave me a generous discount, and the transaction was quick and easy. More
This review is for Yoby Kim at Lexus in Thousand Oaks, CA. Yoby is absolute best! He is knowledgeable, kind, considerate and honest! I will always go where Yoby is! CA. Yoby is absolute best! He is knowledgeable, kind, considerate and honest! I will always go where Yoby is! More
Mark was helpful and made sure that I was able to use a loaner car that I could put a wheelchair in and was high enough for a disabled passenger could get into. He was quick to contact me about services n loaner car that I could put a wheelchair in and was high enough for a disabled passenger could get into. He was quick to contact me about services needed and when my car would be ready. More
As always the working staff does an excellent job when doing maintenance to our older and newer Lexus cars. Thanks Steve Kramer for seeing it through from start to finish. doing maintenance to our older and newer Lexus cars. Thanks Steve Kramer for seeing it through from start to finish. More
MARC was extremely professional and helpful. He made my visit extremely easy and quick. I will use him next time as my service representative. He made my visit extremely easy and quick. I will use him next time as my service representative. More
Service Writer, was great. ...I would follow him to the next Lexus dealer... New Owners of Lexus of Thousand Oaks. Must not have experience in High End Vehicles and thinks cus ...I would follow him to the next Lexus dealer... New Owners of Lexus of Thousand Oaks. Must not have experience in High End Vehicles and thinks customers are idiots. Priced a Cabin Air Filter replacement at 175 dollars. I ordered the filter from Longo Lexus for 31 dollars and put in myself without tools in about 5 min. How they justify 175 I don't know. They were also double the price to replace the front struts, than Keys Lexus quoted me for the same part replacement. Word of warning, this is not the same Lexus Dealer we once loved. Double check the price of services with multiple Lexus Dealers before committing to service. Maybe after they read this, they will up their game. Either that, or they will end up selling the dealership. More
Ben simply is honest, knowledgeable and works and succeeds to be the best value. Nothing but professional service! A promise made is a promise kept! succeeds to be the best value. Nothing but professional service! A promise made is a promise kept! More
Jeremiah was very friendly, patient, and accurate, taking his time to explain every question. On top of all, he was so knowledgeable! We give him a 10 start out of 5 :) Highly recommended dealer. They are ve his time to explain every question. On top of all, he was so knowledgeable! We give him a 10 start out of 5 :) Highly recommended dealer. They are very cooperative. More