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Lexus of Thousand Oaks

Thousand Oaks, CA

4.9
753 Reviews

3755 Auto Mall Dr

Thousand Oaks, CA

91362

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753 Reviews of Lexus of Thousand Oaks

April 05, 2024

Conscience and attentive staff. Knowledgeable and friendly. Service completed in a timely manner. Prompt followup More

by flagitious
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc st pierre
Apr 08, 2024 -

Lexus of Thousand Oaks responded

We're glad to know our team at Lexus of Thousand Oaks was able to provide you with knowledgeable and friendly service. Thanks for the positive feedback, we appreciate it!

April 04, 2024

My first lexus was in nineteen ninety eight. I'm still going there for Lexuus cars. .. More

by lou
Recommend Dealer
Yes
Employees Worked With
Service
Apr 04, 2024 -

Lexus of Thousand Oaks responded

Lou, thank you for being a loyal Lexus of Thousand Oaks customer! We are so glad you love the Lexus life.

April 04, 2024

Very impressed by prompt and courteous reception by Derek. All my inputs and concerns were thoroughly investigated with detailed feedback about service findings. More

by y.ameen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Bishop
Apr 05, 2024 -

Lexus of Thousand Oaks responded

We're delighted to know that Derek and our team at Lexus of Thousand Oaks were able to address your concerns promptly and courteously. We appreciate the feedback, thanks for choosing us!

April 03, 2024

Great service fair deal. Jeremiah was very helpful. Highly recommend. This company Will probably shop there again More

by Marcofrog
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremiah
Apr 04, 2024 -

Lexus of Thousand Oaks responded

Marco - We're glad to know you had a great buying experience with Jeremiah at Lexus of Thousand Oaks! We appreciate your recommendation and look forward to seeing you again in the future. Safe travels until then and welcome to the Swickard family!

April 03, 2024

The dealership was well-run, professional, and everyone was extremely polite and helpful. We worked with Nick and he was the best. More

by cph
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Falsafi
Apr 04, 2024 -

Lexus of Thousand Oaks responded

We're delighted to know you had a positive experience at Lexus of Thousand Oaks and found our team professional and helpful. Your kind words about Nick are greatly appreciated! Thank you for choosing us.

April 02, 2024

Daphne was wonderful and arranged my drop off and pick up and called me back! She identified the problem with my tire and it was promptly repaired. More

by Donn Warshow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daphne
Apr 03, 2024 -

Lexus of Thousand Oaks responded

Donn, we're thrilled to know that Daphne was able to assist you promptly and efficiently at Lexus of Thousand Oaks! Thanks for sharing your positive experience with us. Safe travels ahead in your repaired vehicle!

April 02, 2024

I needed a new tire because I had a nail in mine. Everything went very smoothly and didn’t take very long at all. And Samantha is wonderful! More

by Bonnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samatha
Apr 03, 2024 -

Lexus of Thousand Oaks responded

Bonnie, we're glad to know that Samantha and our team at Lexus of Thousand Oaks were able to assist you swiftly with your tire issue. Thanks for the shout-out!

April 01, 2024

I recently had the pleasure of visiting Lexus in Thousand Oaks and meeting the amazing Antonio. As soon as I walked into the dealership, I was greeted by a warm and welcoming team of people. They were all in More

by Brealneal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antonio
Apr 01, 2024 -

Lexus of Thousand Oaks responded

It's fantastic to know that Antonio and our team at Lexus of Thousand Oaks made your car-buying experience memorable. We're so happy you felt valued from the moment you walked in! Enjoy being part of the Lexus family - we'll be here if you need anything else.

March 31, 2024

Great service and communication, Kept up to date. Expectancies met within time as expected. No problems. More

by Dlchavez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Apr 01, 2024 -

Lexus of Thousand Oaks responded

We're glad to know you had a great experience with our service at Lexus of Thousand Oaks. We always aim for clear communication and meeting expectations on time!

March 30, 2024

Excellent customer service from check in, keeping you updated on your vehicle service progress, and quick check out. More

by Lou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Apr 01, 2024 -

Lexus of Thousand Oaks responded

Lou, we're glad to know you had an excellent experience with our service team at Lexus of Thousand Oaks. Thanks for the positive feedback!

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