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Lexus of Thousand Oaks

Thousand Oaks, CA

4.9
752 Reviews

3755 Auto Mall Dr

Thousand Oaks, CA

91362

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752 Reviews of Lexus of Thousand Oaks

April 21, 2024

Marc did a fine job explaining the services and costs. Got me in and out quickly. Communication was great each step of the way. More

by Tom_Sievers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc
Apr 22, 2024 -

Lexus of Thousand Oaks responded

Tom, we're glad to know Marc provided clear communication and efficient service at Lexus of Thousand Oaks. Thanks for your positive feedback!

April 21, 2024

It's clean , welcoming and friendly. Very organized and professional. The service writers seem experienced and knowledgeable. More

by thelewis4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daphne Gates
Apr 22, 2024 -

Lexus of Thousand Oaks responded

We're thrilled to know you found our dealership clean, welcoming, and professional. Our team at Lexus of Thousand Oaks strives for excellence in all aspects! Thank you for the positive feedback!

April 18, 2024

This was my first time buying a new car. Nick Falsafi and Antonio Castellanos made the purchase experience effortless and I didn't feel rushed at any time to make a purchase. They were patie More

by EarthObserver
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Antonio Castellanos, Nick Falsafi
Apr 18, 2024 -

Lexus of Thousand Oaks responded

We're delighted to know that your first car-buying experience with us at Lexus of Thousand Oaks was a positive one! Our team always aims to provide an easy and comfortable process. Enjoy the ride in your new electric vehicle!

April 18, 2024

Our service adviser, Yobi Kim was excellent. He made sure our Lexus car is well maintained and running well. Overall this dealership takes care of their clients. More

by mpguardiano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yobi Kim
Apr 18, 2024 -

Lexus of Thousand Oaks responded

We're glad to know that Yobi Kim and our team at Lexus of Thousand Oaks were able to provide you with excellent service. Ensuring your vehicle is well-maintained is always a top priority for us! Thanks for the positive feedback.

April 17, 2024

Very courteous. Was very knowledgeable about my needs. All needs met and was very quick in delivering. More

by mrhalloween
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daphiny in service
Apr 17, 2024 -

Lexus of Thousand Oaks responded

We're delighted to know that our team at Lexus of Thousand Oaks was able to meet your needs efficiently and knowledgeably. Thank you for the kind review - safe travels!

April 15, 2024

My advisor Mark was great and the car was finished faster than I expected. Great experience More

by merle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Apr 15, 2024 -

Lexus of Thousand Oaks responded

We are glad to hear that Mark provided excellent service. Thanks for sharing this review with the Lexus of Thousand Oaks team!

April 14, 2024

Service was excellent. Jordan did a great job of explaining the services available and what was needed to be completed. Lexus service team was excellent in every way. T More

by tkryugo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan- service , Nick Falsafi
Apr 15, 2024 -

Lexus of Thousand Oaks responded

We're glad to know that Jordan and our service team at Lexus of Thousand Oaks were able to provide you with excellent service! We look forward to seeing you again when your vehicle hits 40k miles. Safe travels until then!

April 14, 2024

Everyone in the dealership is great. The service was performed at the cost that was estimated in less time than expected. More

by napanheadmike
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc
Apr 15, 2024 -

Lexus of Thousand Oaks responded

We're glad to know that our team at Lexus of Thousand Oaks was able to provide you with efficient and cost-effective service. Thank you for the positive feedback!

April 13, 2024

Derek was great. He made my service appointment a breeze. I always get my service at Lexus of Thousand Oaks. More

by angie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lora Baworouski
Apr 15, 2024 -

Lexus of Thousand Oaks responded

Angie, we're glad to know Derek made your service appointment smooth at Lexus of Thousand Oaks. We appreciate you choosing us for your vehicle's needs!

April 12, 2024

Steven from Lexus Thousand Oaks was very professional. Very helpful and knowledgeable. Will definitely recommend to friends and family. He Greets you with a smile and is very helpfully. The best customer More

by motta.deborah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
Apr 12, 2024 -

Lexus of Thousand Oaks responded

We're delighted to know that Steven provided you with top-notch service at Lexus of Thousand Oaks. Your recommendation means a lot to us, and we appreciate your kind words!

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