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Lexus of Thousand Oaks

Thousand Oaks, CA

4.9
752 Reviews

3755 Auto Mall Dr

Thousand Oaks, CA

91362

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752 Reviews of Lexus of Thousand Oaks

April 27, 2024

My salesman David was very helpful but not overly assertive. I just came into the dealership to pick up my car that was being serviced and decided to take a gander at the showroom. That’s when I met More

by Suzanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Feiss
Apr 29, 2024 -

Lexus of Thousand Oaks responded

Suzanne, it's great to know that David was able to assist you in making an informed decision about your new NX350h at Lexus of Thousand Oaks. We're glad our team has been serving you well for over fifteen years! Enjoy the ride in your hybrid!

April 27, 2024

Marc is an excellent listener. He showed interest in my concerns and followed through to make sure my auto was properly inspected I am grateful for hid efforts onmy behalf and I le More

by su
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark xx Pierre
Apr 29, 2024 -

Lexus of Thousand Oaks responded

We're glad to know that Marc was able to address your concerns and provide you with some valuable tips at Lexus of Thousand Oaks. We appreciate the feedback about in-house detailing—we'll certainly take it into consideration. Thanks for sharing your experience!

April 26, 2024

It was a wonderful experience. Everyone I health was were extremely professional , accommodating and kind. Specially Daphne. She was absolute amazing. Bought the car from Beverly H More

by ebrahimi_fariba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daphne
Apr 29, 2024 -

Lexus of Thousand Oaks responded

We're so glad to know that you had a wonderful experience with our team, especially Daphne! It's great to have your trust in servicing your car at Lexus of Thousand Oaks. Thanks for the review and we look forward to seeing you again soon!

April 24, 2024

BEST service experience ever! Daphne (service advisor) at Lexus of T.O., provided the best possible customer service. She listened to all my issues and questions, and then address More

by MRBONDS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daphne in service
Apr 24, 2024 -

Lexus of Thousand Oaks responded

We're delighted to know that Daphne provided you with exceptional service here at Lexus of Thousand Oaks! It's great to see how much she helped resolve your issues. Thanks for sharing this positive feedback — we appreciate it!

April 23, 2024

Dylan and the finance department were very gracious, easy to understand, informative and patient with me. It was a pleasant experience. More

by lorrainesomes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan
Apr 23, 2024 -

Lexus of Thousand Oaks responded

We're thrilled to know that Dylan and our finance team made your experience at Lexus of Thousand Oaks a pleasant one. Thank you for sharing this positive feedback!

April 22, 2024

Professional crew, on-time, fast service, great recommendations, and overall very knowledgeable people working for the team. More

by Linda.Witt
Recommend Dealer
Yes
Employees Worked With
Yoby from Thousand Oaks Lexus
Apr 22, 2024 -

Lexus of Thousand Oaks responded

Linda, we're glad to know our team at Lexus of Thousand Oaks provided you with a professional and efficient service. Thanks for recognizing their knowledge and dedication!

April 22, 2024

Yoby is always there for my family I return to Lexus of Thousand Oaks because of his loyalty to his customers and always there to help. More

by tsaputo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yoby Kim
Apr 22, 2024 -

Lexus of Thousand Oaks responded

We're so glad to know that Yoby's dedication and helpfulness keep you coming back to Lexus of Thousand Oaks. We appreciate your loyalty, and we'll be sure to pass along your kind words!

April 22, 2024

Service is always consistent. Everyone is very helpful and offers great customer service. I will always come here. More

by barragan.maggie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
Apr 22, 2024 -

Lexus of Thousand Oaks responded

We're so glad to know you've had consistently great experiences with our team at Lexus of Thousand Oaks. We appreciate your loyalty and look forward to serving you in the future!

April 21, 2024

The staff was so professional & very accommodating, kind & respectful, compared with one other Lexus dealership, this was by far the Superior dealership & we will continue to do business with due to these i More

by susiekoler
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antonio, & James
Apr 22, 2024 -

Lexus of Thousand Oaks responded

We're delighted to know that our team at Lexus of Thousand Oaks provided you with a superior dealership experience! We truly value your business and look forward to serving you in the future. Thanks for sharing this review!

April 21, 2024

Yoby Kim is an outstanding service provider. He is a tremendous asset to Lexus Thousand Oaks. More

by gshughes10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yoby Kim
Apr 22, 2024 -

Lexus of Thousand Oaks responded

Thank you for sharing your glowing praise for Yoby! We're certainly lucky to have such a fantastic team at Lexus of Thousand Oaks.

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