Lexus of Thousand Oaks

Service was excellent. Jordan did a great job of explaining the services available and what was needed to be completed. Lexus service team was excellent in every way. T Jordan did a great job of explaining the services available and what was needed to be completed. Lexus service team was excellent in every way. Thank you. See you at 40k miles. More

Everyone in the dealership is great. The service was performed at the cost that was estimated in less time than expected. The service was performed at the cost that was estimated in less time than expected. More

Derek was great. He made my service appointment a breeze. I always get my service at Lexus of Thousand Oaks. He made my service appointment a breeze. I always get my service at Lexus of Thousand Oaks. More

Steven from Lexus Thousand Oaks was very professional. Very helpful and knowledgeable. Will definitely recommend to friends and family. He Greets you with a smile and is very helpfully. The best customer Very helpful and knowledgeable. Will definitely recommend to friends and family. He Greets you with a smile and is very helpfully. The best customer service experience. More

Repeat customer. Quick, painless and professional process! Never felt pressured. Would recommend others. Nick Falsafi is very knowledgeable and will get you what you Quick, painless and professional process! Never felt pressured. Would recommend others. Nick Falsafi is very knowledgeable and will get you what you want. More

I am a long time, multiple Lexus owner. I recently bought a new RX500h F-Sport and I have brought it in to the service area to ask some tech related questions and have a minor adjustment ma I recently bought a new RX500h F-Sport and I have brought it in to the service area to ask some tech related questions and have a minor adjustment made. On both occasions that I have been to the service department, I have worked with Lead Service Advisor Daphne. She is incredibly knowledgeable, helpful and thoughtful. I’m a genuine car enthusiast and collector and I feel that my new 500H will be in good hands between me owning it, it being a Lexus and having that legendary Lexus build quality and reliability and Daphne at Lexus of Thousand Oaks taking the time to get to know me and my specific concerns and needs in regard to treating my car gently and making sure that the car is being handled thoughtfully and carefully while it’s having an adjustment made or having maintenance performed in the future etc. I feel fortunate that I connected with Daphne so quickly after purchasing my 500H (which is honestly and genuinely an absolutely incredible vehicle) because it’s really important to me that I feel comfortable with the person and dealership that I choose to visit to have my car kept in premium condition, and Daphne and the staff in the service department at Lexus of Thousand Oaks have been great and have treated my new car gently which is really important to me. More

I have been going to Thousand Oaks Lexus dealership and I have been satisfied. Koby is always the technician I deal with. He is very knowledgeable, very courteous and always makes the time to answer any ques have been satisfied. Koby is always the technician I deal with. He is very knowledgeable, very courteous and always makes the time to answer any questions. More

I continue to receive professional and helpful service from Lexus of Thousand Oaks. This is why I’m driving my 3rd Lexus and continue to have them serviced at TO Lexus. from Lexus of Thousand Oaks. This is why I’m driving my 3rd Lexus and continue to have them serviced at TO Lexus. More

This dealership was very accommodating when helping purchase a used Lexus. Great staff and amazing experience They always made the effort to try to get me a good deal and at the end of the day I basi purchase a used Lexus. Great staff and amazing experience They always made the effort to try to get me a good deal and at the end of the day I basically got what I was looking for More

Yobi was great. He communicated throughout the process. I appreciate that he found me a loaner and got the work done in a timely fashion. He communicated throughout the process. I appreciate that he found me a loaner and got the work done in a timely fashion. More