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Lexus of Thousand Oaks

Thousand Oaks, CA

4.8
706 Reviews

3755 Auto Mall Dr

Thousand Oaks, CA

91362

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706 Reviews of Lexus of Thousand Oaks

April 22, 2024

Yoby is always there for my family I return to Lexus of Thousand Oaks because of his loyalty to his customers and always there to help. More

by tsaputo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yoby Kim
Apr 22, 2024 -

Lexus of Thousand Oaks responded

We're so glad to know that Yoby's dedication and helpfulness keep you coming back to Lexus of Thousand Oaks. We appreciate your loyalty, and we'll be sure to pass along your kind words!

April 22, 2024

Service is always consistent. Everyone is very helpful and offers great customer service. I will always come here. More

by barragan.maggie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
Apr 22, 2024 -

Lexus of Thousand Oaks responded

We're so glad to know you've had consistently great experiences with our team at Lexus of Thousand Oaks. We appreciate your loyalty and look forward to serving you in the future!

April 21, 2024

The staff was so professional & very accommodating, kind & respectful, compared with one other Lexus dealership, this was by far the Superior dealership & we will continue to do business with due to these i More

by susiekoler
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antonio, & James
Apr 22, 2024 -

Lexus of Thousand Oaks responded

We're delighted to know that our team at Lexus of Thousand Oaks provided you with a superior dealership experience! We truly value your business and look forward to serving you in the future. Thanks for sharing this review!

April 21, 2024

Yoby Kim is an outstanding service provider. He is a tremendous asset to Lexus Thousand Oaks. More

by gshughes10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yoby Kim
Apr 22, 2024 -

Lexus of Thousand Oaks responded

Thank you for sharing your glowing praise for Yoby! We're certainly lucky to have such a fantastic team at Lexus of Thousand Oaks.

April 21, 2024

Marc did a fine job explaining the services and costs. Got me in and out quickly. Communication was great each step of the way. More

by Tom_Sievers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc
Apr 22, 2024 -

Lexus of Thousand Oaks responded

Tom, we're glad to know Marc provided clear communication and efficient service at Lexus of Thousand Oaks. Thanks for your positive feedback!

April 21, 2024

It's clean , welcoming and friendly. Very organized and professional. The service writers seem experienced and knowledgeable. More

by thelewis4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daphne Gates
Apr 22, 2024 -

Lexus of Thousand Oaks responded

We're thrilled to know you found our dealership clean, welcoming, and professional. Our team at Lexus of Thousand Oaks strives for excellence in all aspects! Thank you for the positive feedback!

April 18, 2024

This was my first time buying a new car. Nick Falsafi and Antonio Castellanos made the purchase experience effortless and I didn't feel rushed at any time to make a purchase. They were patie More

by EarthObserver
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Antonio Castellanos, Nick Falsafi
Apr 18, 2024 -

Lexus of Thousand Oaks responded

We're delighted to know that your first car-buying experience with us at Lexus of Thousand Oaks was a positive one! Our team always aims to provide an easy and comfortable process. Enjoy the ride in your new electric vehicle!

April 18, 2024

Our service adviser, Yobi Kim was excellent. He made sure our Lexus car is well maintained and running well. Overall this dealership takes care of their clients. More

by mpguardiano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yobi Kim
Apr 18, 2024 -

Lexus of Thousand Oaks responded

We're glad to know that Yobi Kim and our team at Lexus of Thousand Oaks were able to provide you with excellent service. Ensuring your vehicle is well-maintained is always a top priority for us! Thanks for the positive feedback.

April 17, 2024

Very courteous. Was very knowledgeable about my needs. All needs met and was very quick in delivering. More

by mrhalloween
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daphiny in service
Apr 17, 2024 -

Lexus of Thousand Oaks responded

We're delighted to know that our team at Lexus of Thousand Oaks was able to meet your needs efficiently and knowledgeably. Thank you for the kind review - safe travels!

April 15, 2024

My advisor Mark was great and the car was finished faster than I expected. Great experience More

by merle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Apr 15, 2024 -

Lexus of Thousand Oaks responded

We are glad to hear that Mark provided excellent service. Thanks for sharing this review with the Lexus of Thousand Oaks team!

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