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Lexus of Thousand Oaks

Thousand Oaks, CA

4.9
752 Reviews

3755 Auto Mall Dr

Thousand Oaks, CA

91362

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752 Reviews of Lexus of Thousand Oaks

May 09, 2024

Easy to schedule a service. Friendly personal. My car was ready to pick up the same day. More

by Olenka
Service Time
Recommend Dealer
Yes
Employees Worked With
Nick Falsafi
May 09, 2024 -

Lexus of Thousand Oaks responded

We are so happy that our Lexus of Thousand Oaks team earned your five stars. Thanks, Olenka!

May 09, 2024

Most knowledgeable Lexus service writer. Tool the time to understand my needs and honed in on my needs More

by Ilyse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daphne in service
May 09, 2024 -

Lexus of Thousand Oaks responded

Ilyse, we're glad to know our service writer at Lexus of Thousand Oaks was able to understand and meet your needs. Thanks for the positive feedback!

May 07, 2024

Fair dealings and very easy to work with Nick. Nick and finance dept made car purchase seamless! Thank you. More

by Sher
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Falsafi
May 07, 2024 -

Lexus of Thousand Oaks responded

Sher, it's great to know that Nick and our finance team at Lexus of Thousand Oaks made your car purchase seamless. Thanks for the positive feedback!

May 05, 2024

I was welcomed promptly and treated with respect and helpfulness. Service was prompt and the Vanilla coffee delicious. Appreciated the granola bars also. Thanks for the car wash! Toby was so nice and More

by Donalson, Joan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toby (not sure of the spelling)
May 06, 2024 -

Lexus of Thousand Oaks responded

Joan, we're glad to know you felt welcomed and respected during your visit to Lexus of Thousand Oaks. It's great that Toby kept you updated throughout the process, and we hope you enjoyed our little treats! Thanks for sharing your experience with us!

May 05, 2024

This is my forth car I am buying from Lora and Juniace. They treat me like family. That take my trade and gave me the best that I can get and gave a a great deal on new car. The service and fraindlyness is More

by Ayalu67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Junice African American guy. , Lora Baworouski
May 06, 2024 -

Lexus of Thousand Oaks responded

We're so pleased to know that Lora and Juniace have consistently provided you with top-notch service at Lexus of Thousand Oaks. We appreciate your loyalty and are glad to have you as a part of the Swickward family!

May 05, 2024

Lexus if Thousands Oaks is a great dealership. Everyone is so friendly and greeted me when I first arrived. I met Dave who was helpful and patient from my first visit looking for a car. I wen More

by Deanna
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave, sales and Josh, finance
May 06, 2024 -

Lexus of Thousand Oaks responded

Deanna, we're so glad to know you had a great experience with Dave and the rest of our team at Lexus of Thousand Oaks. Enjoy your new car and welcome to the Swickard family!

May 05, 2024

I really enjoy going to this dealership. I am sorry that my maintenance program has ended. More

by HelloFriday
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc St Pierre, Eddie Woo
May 06, 2024 -

Lexus of Thousand Oaks responded

Thank you for your confidence in Lexus of Thousand Oaks, and for your business. We are grateful to have you as a customer!

May 04, 2024

This was my third Lexus here. If it wasn’t great I would have never come back. I always deal with nick. He’s the best. More

by Propmaker66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Falsafi
May 06, 2024 -

Lexus of Thousand Oaks responded

We're delighted to know you've had consistently great experiences with us at Lexus of Thousand Oaks, especially with Nick. Thanks for your loyalty and the positive review!

May 04, 2024

Marc from Lexus of Thousand Oaks was great! My experience previously from a different dealer took 3-4 hours for the same change oil. At Lexus of Thousand Oaks Marc offered me a loaner car right More

by Kris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc
May 06, 2024 -

Lexus of Thousand Oaks responded

Kris, it's fantastic to know that Marc and our team at Lexus of Thousand Oaks were able to provide you with a quick and efficient service. We're always here for your automotive needs!

May 03, 2024

Courteous staff, very prompt service, I was given clear description of what was being done for me. And a pleasant waiting area More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daphne Gates
May 06, 2024 -

Lexus of Thousand Oaks responded

Chris, we're glad to know you had a positive experience at Lexus of Thousand Oaks. We strive for prompt service and clear communication. Thanks for the feedback!

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