Lexus of Thousand Oaks

Excellent care, wonderful attention to detail, friendly service advisor, extremely knowledgeable, went out of her way to make sure everything was handled, professionally, courteously and thoroughly service advisor, extremely knowledgeable, went out of her way to make sure everything was handled, professionally, courteously and thoroughly More

Daphne was very helpful and able to address my concerns. Very good customer service. Smooth process from dropping my car off to picking my car up. Even with a little glitch, everything was handled beyond pr Very good customer service. Smooth process from dropping my car off to picking my car up. Even with a little glitch, everything was handled beyond professionally. More

Welcoming and friendly service. The wait was not long and they keep you updated on the status of your vehicle. Very happy with the service! The wait was not long and they keep you updated on the status of your vehicle. Very happy with the service! More

They are very good at their job. Deliver what they promised and good prices. Time is very valuable Deliver what they promised and good prices. Time is very valuable More

I didn’t purchase my car here but take my car here for all service. Efficient, clean , loaner car available. all service. Efficient, clean , loaner car available. More

We had a great experience with our first scheduled service and the additional key fob process. Daniel in parts was great helping us out with purchasing some accessories, Philipe gave us a ride to a lo service and the additional key fob process. Daniel in parts was great helping us out with purchasing some accessories, Philipe gave us a ride to a local restaurant so we could grab some lunch while waiting, and Marc and Justin took care of everything related to the services. Justin even took the car back up to detailing when we asked how we could remove a stain on the front arm rest. In a couple of minutes they cleaned the stain off and we were on our way. More

The service at Lexus of Thousand Oaks was exceptional. Derek, the Service Manager was professional, helpful and considerate. I considered going to other dealerships for my 30,000 miles Service but after g Derek, the Service Manager was professional, helpful and considerate. I considered going to other dealerships for my 30,000 miles Service but after going to Lexus of Thousand Oaks and working with Derek, I will always rely on Lexus of Thousand Oaks for future services. More

Mark your Service manager was great. I had a broken rib so he had of you guys come and pick up my car and take it to your service department and return it when it was finished. I really I had a broken rib so he had of you guys come and pick up my car and take it to your service department and return it when it was finished. I really appreciate what he did and you guys did a beautiful job of washing my car too, can’t get service like that everywhere. Thanks. More

Daphne is the best service department person I have ever had! She is honest, knowledgeable and goes the extra step for her clients. This woman is a gem!!! had! She is honest, knowledgeable and goes the extra step for her clients. This woman is a gem!!! More

Worked with Daniel and he was very professional and accommodating regarding this repair. I am very pleased. accommodating regarding this repair. I am very pleased. More