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Lexus of North Miami - Service Center

North Miami, FL

4.4
570 Reviews

570 Reviews of Lexus of North Miami - Service Center

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December 06, 2024

it was a seamless pleasure in doing business From service dept, to sales,to finance, to insurance dept. All were very professional I would recommend all of them. 👍 More

by samz1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Kamal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denis Shadrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Tarczynski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Lexus of North Miami responded

Thank you for sharing your positive experience with us at Lexus of North Miami! We're delighted to hear that every department provided professional service. Your recommendation means a lot, and we look forward to serving you again in the future!

December 05, 2024

Great service as always! Bobby is always nice ,polite ,knowledgeable , easy communication and very professional. More

by irinanovik2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Lexus of North Miami responded

Thank you for sharing your experience with Bobby and the team at Lexus of North Miami! We're delighted to know that our service met your expectations. Looking forward to serving you again in the future!

December 03, 2024

Great service. Love that they wash the car too. I wish they vacuumed both the front and back. More

by NANCY.FISHMAN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Adegbayi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Lexus of North Miami responded

Nancy, we're so happy to see that your Lexus of North Miami experience was a 5-star one and that you appreciated the car wash! We're grateful for all your feedback and will keep it in mind. Until next time!

December 03, 2024

Service manager Eric Garcia was knowledgeable, approachable and helpful. I will be bringing my vehicle to this dealership for further service. Thank you. More

by estellagarcia607
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Garcia
Dec 03, 2024 -

Lexus of North Miami responded

Thank you for sharing your experience with us! We're delighted to hear that Eric provided excellent service at Lexus of North Miami. We look forward to assisting you with any future needs!

December 03, 2024

Service Manager seemed upset when asked what would actually be done to the vehicle. When unable to justify the cost for a long list of “checks” instead of actual work I was essentially dismissed and More

by champsaur
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Ron?
Dec 04, 2024 -

Lexus of North Miami responded

It's very disappointing to hear about your experience with our service manager. We strive for transparency and helpfulness, so it's concerning that we fell short in this instance. Your feedback is important, and we'd like the opportunity to address these concerns directly with you. Please feel free to reach out at your convenience. Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

December 02, 2024

Happy with the service provided by Rodolfo, he provides confidence with his explanations and knowledge, super grateful More

by ROSSN_1169
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reinaldo Berroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramon Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodolfo Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Lexus of North Miami responded

We're delighted to hear that Rodolfo's expertise and service made your experience at Lexus of North Miami a positive one. Thank you for sharing your feedback with us!

December 02, 2024

Bobby is the BEST! Professional, courteous, and a gentleman!! Everyone in the service business should be like him!!! More

by tdnyj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Lexus of North Miami responded

We're delighted to hear that Bobby provided such exceptional service at Lexus of North Miami! Your feedback is greatly appreciated, and we'll be sure to share your kind words with him. Thank you for choosing us!

December 02, 2024

Bobby provided excellent customer service to me. He is extremely knowledgeable. I am very satisfy. More

by lelove9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Lexus of North Miami responded

We are grateful to have earned your business Thanks for taking the time to leave Bobby an excellent review! - The Lexus of North Miami Team

December 02, 2024

Good we are very pleased with the service I recommend the agency and mention that Roman es a great person with a great human being More

by taina_pino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Lexus of North Miami responded

Taina, we're delighted to hear that Roman and the team at Lexus of North Miami provided you with excellent service. Thank you for recommending us!

December 02, 2024

They were fast and efficient. Car had to be towed and they fixed it very quickly More

by kmanni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Lexus of North Miami responded

We are honored to receive your support, Kmanni. Thank you! - Lexus of North Miami Team

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