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Lexus of North Miami - Service Center

North Miami, FL

4.4
493 Reviews

493 Reviews of Lexus of North Miami - Service Center

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November 03, 2024

Very good service, the girl wad really helpful and kind, she was also very efficient More

by LISIDP76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Velianet Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Lexus of North Miami responded

Your kind review warms our hearts! Thank you from the Lexus of North Miami Team.

November 03, 2024

I’m really satisfied with the service this dealership provides. They are very helpful awesome More

by YELIZALD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember the name, sorry.
Nov 04, 2024 -

Lexus of North Miami responded

All of us at Lexus of North Miami are happy to see this wonderful feedback! Thank you for the kind words!

November 03, 2024

Work was completed on time and as promised. The car was clean when returned to me. More

by shellygloria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Nov 04, 2024 -

Lexus of North Miami responded

Shelly, thank you for sharing your support of Lexus of North Miami!

November 02, 2024

I am very happy with my last visit and the buying my new Lexus 250. Mr. Jake Soto help me a lot, made everything easy. I love Lexus. I already had four Lexus cars, two here in Miami and two in Spain. Thank More

by ra1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaker Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Lexus of North Miami responded

We're delighted to hear that Jake made your experience at Lexus of North Miami a smooth one! It's wonderful to know you're enjoying your new Lexus 250 and have been such a loyal customer across continents. Thank you for choosing us once again, and happy driving!

November 02, 2024

Everything was perfect, except one little thing in the car wasn't fixed on the passenger side. More

by sharda23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Lexus of North Miami responded

Thank you for sharing your experience! I am glad that you are satisfied with our service overall. Regarding any ongoing issues, please feel free to contact us directly; we will be happy to help!

November 02, 2024

Good service Was kept informed during the process Car was clean when I picked it up More

by dhontsebastien
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dina
Nov 04, 2024 -

Lexus of North Miami responded

Thank you for stopping in for service and leaving Lexus of North Miami a five-star review!

November 01, 2024

The service is excellent , great staff. From my experience RONALD AND ERIC ARE THE BEST😍 More

by immaculaaristhene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald and Eric
Nov 01, 2024 -

Lexus of North Miami responded

We appreciate your kind feedback about Ronald. Eric, and the service team! Thanks for being part of the Lexus of North Miami family.

November 01, 2024

Quick and efficient service. I did not spend the whole day waiting for my car to be serviced. I was in & out within the promised time More

by yeyoluv43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayson
Nov 01, 2024 -

Lexus of North Miami responded

We're delighted to hear that you had a quick and efficient service experience at Lexus of North Miami! Thank you for sharing your feedback, and we look forward to serving you again in the future.

November 01, 2024

My service is excellent as always. I remain totally satisfied with work, the professionalism, the contact regarding any issues and the concern. Thank you for being an organization th More

by BEVPKING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vladimir Keslin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Kamal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Arcon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reinaldo Berroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Stillwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Almonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anna Chebotova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Lexus of North Miami responded

Thank you for sharing your positive experience with us at Lexus of North Miami! We're delighted to know that our professionalism and customer care continue to meet your expectations. We appreciate your support and look forward to serving you again in the future!

November 01, 2024

Our family have been coming to Lexus of North Maimi since 2009 since we all drive Lexus Vehicles. We can easily go to Pembroke Pines, but we come there because we love the service that was provided by Lexus More

by Jenny20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Paulino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2024 -

Lexus of North Miami responded

I'm truly sorry to hear about your recent experience with our service team. It's disappointing that we didn't meet the high standards you've come to expect from us over the years, and I apologize for any inconvenience caused by this situation. We value your loyalty and would like to address these concerns directly; please feel free to reach out at your convenience so we can make things right. Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

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