Lexus of North Miami - Service Center

Been with Wayne since my 3rd Lexus in 2011 and still with you guys to this very day. He has been a pleasure to work with and always looks out for me. Wayne is probably the best employee there at North Miami you guys to this very day. He has been a pleasure to work with and always looks out for me. Wayne is probably the best employee there at North Miami and I can guarantee at least one text/phone call from him each year to find out if everything’s ok. Really appreciate your customer service bro. More

They have been great with us. Mauricio was very knowledgeable and explained everything to us clearly. I would recommend them without hesitation. We had a really big problem with our car and they w knowledgeable and explained everything to us clearly. I would recommend them without hesitation. We had a really big problem with our car and they were completely professional. We couldn’t ask for anything more. More

Friendly staff and excellent service! Always a great experience at Lexus of North Miami. Special thanks to Benny Zavala, Ed Rubenfeld, and the Parts Department. experience at Lexus of North Miami. Special thanks to Benny Zavala, Ed Rubenfeld, and the Parts Department. More

Mauricio Galvan has the best customer service I’ve seen in years, the fact that he follows up with me after each service, pure gold! in years, the fact that he follows up with me after each service, pure gold! More

Very efficient,courteous, and friendly.Excellent service Very efficient,courteous, and friendly. Excellent service and service crew. This is an outstanding dealer who makes every effort to satisfy the cust Very efficient,courteous, and friendly. Excellent service and service crew. This is an outstanding dealer who makes every effort to satisfy the customer and subtly encourage her to remain a Lexus owner. More

Excellent service, made this process very smooth and great communication! Hannah went above and beyond to ensure my car was ready in a timely manner. great communication! Hannah went above and beyond to ensure my car was ready in a timely manner. More

It was professional and positive. Always love to deal with Lexus Of North Miami. Great team, great people. Thank you very much for your service with Lexus Of North Miami. Great team, great people. Thank you very much for your service More

I have been having a horrible experience with the service department of this dealership. My car wouldn't start and they told me it was oil contamination. It cost me my insurance deductible for them to fix it department of this dealership. My car wouldn't start and they told me it was oil contamination. It cost me my insurance deductible for them to fix it. Only 1 week later I go to a different gas station and same exact thing, my car wouldn't start and they tell me it's gas contamination AGAIN!!! what are the odds of that!??? Since then, I have been waiting to hear back for 5 days...radio silence. The manager gave me an appointment and I was waiting for an hour and he never showed up!!! what kind of service is that!? IT IS TOTALLY DISRESPECTFUL. At this point, I am too afraid to have them fix my car, I have no idea what's going on, and they keep me totally in the dark. More

Honestly I’m very disappointed by the whole Lexus service. It has a month of xxxx with my car. Ans been kept in the dark. I don’t even know what they repairing. There’s no communication I had a mee service. It has a month of xxxx with my car. Ans been kept in the dark. I don’t even know what they repairing. There’s no communication I had a meeting with Mr Rubenfeld ans he didn’t even show up. More

Excellent customer service great person to deal with very happy with the service department and very happy with our vehicle thanks again for your great attitude happy with the service department and very happy with our vehicle thanks again for your great attitude More