Lexus of North Miami - Service Center

My next car will be a Lexus because of the excellent service at Lexus of North Miami. It is always first class. At my last service visit I was offered a loaner car but declined. They delivered my car service at Lexus of North Miami. It is always first class. At my last service visit I was offered a loaner car but declined. They delivered my car to my house all washed. The price was market price on the new tire they replaced. I didn't know they replaced tires! Whatever the auto need, they come through. More

I enjoy coming to Lexus to get my car serviced. My service advisor is awesome she does not rush you and actually follow ups. There are several amenities to occupy your time even if you have company of service advisor is awesome she does not rush you and actually follow ups. There are several amenities to occupy your time even if you have company of all ages. My experience at Club Lexus is always Superior Service! I look forward to my car service because I know my tech will get in done and I have no worries while a enjoy the relaxing facility. More

I love going to that particular dealership because it is a nicer and friendlier atmosphere than the Lexus at pembroke pines. The people are ver courtesy and the Lexus store is excellent. a nicer and friendlier atmosphere than the Lexus at pembroke pines. The people are ver courtesy and the Lexus store is excellent. More

Nabila is always accommodating whether it be on short notice or via appointments. She is courteous and knowledgeable!! I am glad the she is my Sevice adviser. notice or via appointments. She is courteous and knowledgeable!! I am glad the she is my Sevice adviser. More

I have been going to Lexus of North Miami for many years and they have always been excellent. Chris Martino makes you feel like you are in your second home. He is friendly and attentive to your needs. Th and they have always been excellent. Chris Martino makes you feel like you are in your second home. He is friendly and attentive to your needs. The service is usually quick and they return your car nice and clean. Overall it is a great experience to take my car for maintenance to Lexus of North Miami. More

The customer service is fantastic. The staff is friendly and responsive. The prices, atmosphere and amenities are well above and beyond the other Lexus dealership in Kendall. I recommend Lexus of North Mi and responsive. The prices, atmosphere and amenities are well above and beyond the other Lexus dealership in Kendall. I recommend Lexus of North Miami hands down! More

My service appointments have always been hassle-free and transparent. Shad has always been respectful and upfront about the work to be done on my vehicle and the wait times have not been excessive. Unfortu transparent. Shad has always been respectful and upfront about the work to be done on my vehicle and the wait times have not been excessive. Unfortunately, I had a different experience when I went in to inquire about getting out of my lease and into something with a lower monthly payment. I got the distinct impression that I was being humored and when it came time to talk real numbers, even felt slightly belittled ("Why would you think we would ever lease a vehicle for that price?"). Even if the number I threw out was completely absurd, a more appropriate and professional response would have been, "I'm sorry, but I don't think we can meet your needs right now." I realize that lease transfers and early exits are not the norm and do not make Lexus (or its salespeople) any money, but customers will not stay loyal if they are treated like nuisances. More

Sean set up my appointment at my convenience. My husband and I chose to wait. During the inspection it was determined that the tires on my 2006 RX450 needed replacement. Sean came and spoke to us in the lo and I chose to wait. During the inspection it was determined that the tires on my 2006 RX450 needed replacement. Sean came and spoke to us in the lounge area. He suggested that since it would take a few hours we should use a loaner car to get home. When I phoned at 3 PM to determine the progress Sean asked if I would like a Valet to deliver my car and pick up the loaner. I was very pleased with that arrangement. I made an appointment for some brake work to be done in three weeks. Sean said he will arrange for my car to be picked up at my home.I appreciate that service. I feel I have always been treated very well at Lexus. Carol B. Schectman More

I am in my second Lexus....this one a 2012 GX460....after having driven a 2003 Lexus LX470 for nearly 10 years and a tad under 100,000 miles. After driving a few other manufacturers vehicles, I decided to p having driven a 2003 Lexus LX470 for nearly 10 years and a tad under 100,000 miles. After driving a few other manufacturers vehicles, I decided to purchase my second Lexus....not only because of the integrity of the vehicle, but especially because of the amazing, professional service I have always received at Lexus of North Miami. From my first service advisor, Sean, to Chris, and now to Nabila, my vehicles have always received the highest level of service and I have always been welcomed with a smile and treated as a valued customer. Thank you Lexus of North Miami for a job well done. More

Always efficient and organized with a relatively short wait time. Loaner vehicles create additional convenience (plus they are non smoking). Knowledgeable, courteous and friendly staff. Great massage c wait time. Loaner vehicles create additional convenience (plus they are non smoking). Knowledgeable, courteous and friendly staff. Great massage chairs and other amenities while you wait. More