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Lexus of North Miami - Service Center

North Miami, FL

4.5
936 Reviews
Call Service Center (305) 372-1100
Today: 7:30 AM - 6:00 PM Open Now
View All Hours

936 Reviews of Lexus of North Miami - Service Center

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October 24, 2024

Awesome experience the salesman and finance advisor was very professional will visit again will refer to my friends to stop by More

by Luc.senatus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Qudus Ijelu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reinaldo Berroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Verneuil
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2024 -

Lexus of North Miami responded

We're delighted to hear that you had an awesome experience with our team at Lexus of North Miami! Thank you for considering us for future visits and referrals. We look forward to welcoming your friends soon!

October 23, 2024

Great dealership well organized very friendly staff Will recommend to friends Thank you for your service More

by gutmanlenny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny Zavala
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Oct 24, 2024 -

Lexus of North Miami responded

Thank you for recommending Lexus of North Miami! We're delighted to hear that our team provided a friendly and organized experience. We appreciate your support!

October 23, 2024

more than 2 hours just for an oil change. they washed but they never vaccumed the car... More

by LIM0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
i cant remember
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Oct 24, 2024 -

Lexus of North Miami responded

I'm sorry to learn that your recent visit took longer than anticipated and that your vehicle was not returned to you in the expected condition. I'd like to step in and see if I can help improve your experience. If you are willing, please reach out when you are available. Thank you, Brittany Rivera - Customer Relations Manager - 786-528-3885

More
October 22, 2024

Very nice and efficient service. Pleasant and professional staff. Detailed explanation for everything that is being done. More

by DMDANATOLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2024 -

Lexus of North Miami responded

We're delighted to hear you had a positive experience with our team at Lexus of North Miami! Providing efficient service and clear communication is what we strive for. Thank you for your feedback!

October 21, 2024

Great customer service because they work with you to find the best price for you now that’s what I call great customer service More

by CORSETT2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2024 -

Lexus of North Miami responded

We're delighted to hear that you had a positive experience with our team at Lexus of North Miami! Providing excellent customer service and finding the best deals for our clients is always our goal. Thank you for sharing your feedback!

October 20, 2024

Jhan provided exceptional service in resolving all pending issues with my vehicle. His attention to detail and expertise were evident throughout the process. He kept me informed every step of the way. More

by fraga01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jhan Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 22, 2024 -

Lexus of North Miami responded

Thank you for sharing your positive experience with Jhan and the team at Lexus of North Miami! We're delighted to hear that his expertise and dedication made a lasting impression. We appreciate your recommendation, and we're here whenever you need us next!

October 20, 2024

Great service and knowledgeable service technicians. Also service rep Bobby is great asset to the company. More

by eladiogil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2024 -

Lexus of North Miami responded

Eladio, thank you for recognizing our team at Lexus of North Miami! We're glad to hear Bobby and the service technicians provided excellent assistance. We appreciate your feedback!

October 20, 2024

Eric our service advisor is very professional and on point. We are very satisfied with the service we received. More

by lucialakes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Tarczynski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Igor Katayev
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2024 -

Lexus of North Miami responded

We're delighted to hear that Eric provided professional service during your visit to Lexus of North Miami. Thank you for sharing your satisfaction with us!

October 20, 2024

Great timely service. Welcoming environment. Friendly staff. Comfortable waiting arrangements. Courtesy services are a plus. More

by tjbloom1987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Verneuil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ronald/Ronnie
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Oct 21, 2024 -

Lexus of North Miami responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Lexus of North Miami provided a welcoming and comfortable experience. We appreciate your support and look forward to serving you again in the future!

October 20, 2024

Service was completed when promised and everything was great! The waiting area was very comfortable also and the accommodations were wonderful! More

by utsetfamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric was my service advisor and Frank Vidal in sales helped me make my appointment.
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Oct 21, 2024 -

Lexus of North Miami responded

Thank you for sharing your experience with us! We're delighted to hear that everything went smoothly and that you enjoyed the comfortable waiting area at Lexus of North Miami. We look forward to serving you again in the future!

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