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Lexus of North Miami - Service Center

North Miami, FL

4.5
881 Reviews

881 Reviews of Lexus of North Miami - Service Center

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January 22, 2025

While Eric the service rep was excellent and the drop-off experience was excellent. I needed help with my garage door openers and was told only the IT people can help me when I picked up the car. However, th More

by JEFF@ALISONGROUP.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Jan 22, 2025 -

Lexus of North Miami responded

Thank you for sharing your experience. It's great to hear that Eric and the drop-off process met your expectations, but I'm sorry about the inconvenience with getting assistance for your garage door openers. We aim to provide comprehensive support during every visit, so it's disappointing this wasn't resolved promptly. Please reach out at your convenience so we can address this issue directly and ensure it gets sorted out properly. Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

January 22, 2025

This dealer are very comfortable All the employees are very nice and try to help with any inconvenience. Thank you More

by ALEJANDRAVERITE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric and Ronnie
Jan 23, 2025 -

Lexus of North Miami responded

Thank you for sharing your experience with us at Lexus of North Miami! We're delighted to hear that our team made you feel comfortable and was helpful during your visit. We appreciate the feedback!

January 22, 2025

Lexus of North Miami fit me into their busy schedule on a moments notice, and did the work on time for the price we agreed to. My service advisor, Eric Garcia, kept me informed every step of the way. More

by SIESHOLTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Garcia
Jan 22, 2025 -

Lexus of North Miami responded

We're delighted to hear that Eric and the team at Lexus of North Miami provided you with timely service and clear communication. Thank you for sharing your experience!

January 21, 2025

good,excellent,perfect,very,thank you well done okay come day service hopefully work much More

by jacquesregis89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Lexus of North Miami responded

Thanks so much for your review. We look forward to your next visit to Lexus of North Miami!

January 20, 2025

Overall Lexus of North Miami delivered an exceptional service experience. I feel confident knowing my car is in great hands, and I will definitely be returning for all future maintenance needs. Highly re More

by claudia murcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Lexus of North Miami responded

Claudia, we're delighted to hear that you had an exceptional service experience with us at Lexus of North Miami. Thank you for your recommendation and trust in our team! We look forward to assisting with all your future maintenance needs.

January 20, 2025

Entering year six of continuous service at Lexus of North Miami, and each and every service visit is handled in timely, courteous, and professional manner. With excellent service maintenance, our Lexus conti More

by tkharris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Campos
Jan 20, 2025 -

Lexus of North Miami responded

It's fantastic to hear that you've had such a consistently positive experience with our team at Lexus of North Miami! We're delighted your Lexus is running smoothly and appreciate your continued trust in us.

January 19, 2025

I’ve been a client for fifteen years. Everyone is excellent and very attentive. Process was easily and efficient. More

by somohanol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfred Utset
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Vidal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Lexus of North Miami responded

Thank you for being a loyal client of Lexus of North Miami for fifteen years! We're delighted to hear that our team continues to provide excellent and attentive service. We look forward to serving you in the future!

January 19, 2025

Wonderful experience at Lexus of North Miami. Sales person Luke was professional, accomodating and thorough. This is my 4th Lexus and I have been satisfied with each experience. I also required s More

by jane.colona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Contaldi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Smigiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Lexus of North Miami responded

We're delighted to hear about your wonderful experience with Luke and the team at Lexus of North Miami, Jane! It's fantastic that you've been satisfied through multiple purchases, and we're glad we could assist with your service needs as well. Thank you for choosing us again!

January 18, 2025

Greeted with friendliness . Given wait time & was texted when car was done. Lounge area comfortable & cafe a nice bonus. More

by fuscocathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Jan 20, 2025 -

Lexus of North Miami responded

Thank you for sharing your experience with us at Lexus of North Miami! We're glad to hear that our team made the process smooth and comfortable, and that you enjoyed the lounge area and cafe. We appreciate your feedback!

January 18, 2025

Service was great. Wait time was reasonable. Service was done much faster than expected. Overall good experience More

by santillanjose162
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
Jan 20, 2025 -

Lexus of North Miami responded

We're delighted to hear that you had a great experience with us at Lexus of North Miami! Thank you for sharing your feedback and we look forward to serving you again in the future.

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