Lexus of North Miami - Service Center

They even did not clean the car - they wñeven did not fix the trunk of truck falling a part - its really disappointing the trunk of truck falling a part - its really disappointing More

Semon, the service advisor, was helpful, kind and understanding. Kept me updated in the process of service. Thank you very much, Semon! Keep up the good work. understanding. Kept me updated in the process of service. Thank you very much, Semon! Keep up the good work. More

Very friendly and professional service. We've got everything what was expected. Thank you very much for your care. We've got everything what was expected. Thank you very much for your care. More

I always bring my vehicles to the service department because of your service expert Bobby he is always professional and informative. He goes the extra mile to be sure I understand what needs to be done because of your service expert Bobby he is always professional and informative. He goes the extra mile to be sure I understand what needs to be done and how long it's going to take both timewise and finances. Thank you for having him at your facility he's a great asset to your establishment. Thank you. More

Great customer service best customer service and great customer support I have never seen before customer support I have never seen before More

You guys are the best. Thank you for your kind attention always. Best dealer Thanks Thank you for your kind attention always. Best dealer Thanks More

No one ever called to tell me how long repairs would take. After 11 weeks, I finally got my car back. I made numerous calls that were never returned. They said car was ready and when I went, it wasn’ take. After 11 weeks, I finally got my car back. I made numerous calls that were never returned. They said car was ready and when I went, it wasn’t… TWICE! The professionalism is poor. It’s clear people do not take pride in what they do. They don’t care because as a Lexus owner you’re a captive audience. The whole experience soured me on Lexus (this is my 3rd) and doubt I will get a 4th. More

Excellent services and the personal is friendly. The cafeteria offers a variety of options while you wait for your car. The cafeteria offers a variety of options while you wait for your car. More

I Service my car on August 23 in the morning at 10:00 it was very peaceful and service was done in a timely manner very satisfied. was very peaceful and service was done in a timely manner very satisfied. More

My service was quick and efficient. Bobby is always great with wonderful customer service skills. Bobby is always great with wonderful customer service skills. More