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Lexus of North Miami - Service Center

North Miami, FL

4.5
492 Reviews
Call Service Center (305) 372-1100

492 Reviews of Lexus of North Miami - Service Center

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November 17, 2024

Very professional people working in service and very reliable very happy with the service Lexus of North Miami Beach More

by muchnikl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Lexus of North Miami responded

We're pleased you had a positive experience with our service team at Lexus of North Miami. Thank you for your kind words and support!

November 17, 2024

The service on my car was absolutely impeccable, exceeding all my expectations with professionalism, precision, and efficiency. More

by trudybendayan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
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Nov 18, 2024 -

Lexus of North Miami responded

Trudy, we're delighted to hear that our team at Lexus of North Miami exceeded your expectations with impeccable service. Thank you for sharing your experience!

November 17, 2024

This team is amazing and have the best customer support for customer with demanding schedules More

by zalmanzar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Lexus of North Miami responded

This review is gratifying to read! Thank you for choosing Lexus of North Miami and for sharing your experience. Drive safely!

November 17, 2024

Babak managed this service call efficiently and expertly. He kept me informed during the process and explained my options clearly. Outstanding experience. More

by DNASS140
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2024 -

Lexus of North Miami responded

We're delighted to hear that Babak provided an outstanding experience during your service call at Lexus of North Miami. Keeping you informed and explaining options clearly is what we strive for. Thank you for sharing this feedback!

November 17, 2024

I have to wait 4 hours there for my service car . That is very bad service More

by andresmojena52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Nov 18, 2024 -

Lexus of North Miami responded

I would appreciate the chance to learn from our mistakes so we can provide a 5-star experience. If you're willing to share the details, would you please contact me at your earliest convenience? Thank you for your feedback, Ed Rubenfeld - Service Manager - 305-372-3747

November 16, 2024

My experience at Lexus is ALWAYS a pleasure dealing with Bobby who makes it a pleasure More

by MINDI LEA FORER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2024 -

Lexus of North Miami responded

We are glad to hear that Bobby has provided excellent service. Thank you for being part of the Lexus of North Miami family!

November 15, 2024

I was pleased with your Agent Jonathan He was courteous and effective in conducting my service. More

by yvonnelizburns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Report | Print
Nov 15, 2024 -

Lexus of North Miami responded

Thanks for leaving Lexus of North Miami a five-star review! We are happy to hear that Jonathan was courteous and provided excellent service.

November 15, 2024

Great service over all. Appreciate having a space to wait for the car. Many thanks to Bo by for his support More

by NATALIACHAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 15, 2024 -

Lexus of North Miami responded

Natalia, we're delighted to hear you had a great experience at Lexus of North Miami. Bo and the team appreciate your kind words! Thank you for choosing us!

November 15, 2024

Easy to make an appointment and very efficient. My Service Agent Bobby is simply the best I’ve ever used. More

by BOBBACHAND1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 15, 2024 -

Lexus of North Miami responded

We're delighted to hear that Bobby provided you with such efficient service at Lexus of North Miami! Thank you for sharing your experience, and we look forward to assisting you again in the future.

November 15, 2024

Great service and customer experience each step of the way. From the service advisor to cashier, everyone was excellent b More

by DIANE.RANDOLPH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald
Report | Print
Nov 15, 2024 -

Lexus of North Miami responded

Diane, we're delighted to hear that you had a great experience with our team at Lexus of North Miami. Thank you for the kind words and support!

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