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Lexus of North Miami - Service Center

North Miami, FL

4.4
566 Reviews

566 Reviews of Lexus of North Miami - Service Center

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December 22, 2024

Terrible attitude in the service area with the exception of Eric! From a service account manager named Bobby to the valet guy. They redefined the word rude. Also had some issues with the car when it was ret More

by danmurphy.direct
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bobby Rahmani
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2024

Drove in because of battery issue. We immediately met with a service advisor that was able to get my vehicle into the service bay. The waiting area was comfortable, but I’ve never be More

by susanllong1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simone
December 21, 2024

This is my third Lexus at Yiur dealership. All thre thanks to Carlos Cuervo. Gentleman and expert!!! More

by jroit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Cuervo
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2024

Good service and returned the car in time. Good explanation of how to keep the car in great condition More

by CALDERONJOSELUIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Stillwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2024

Always professional, knowledgeable, courteous, and honest. I will continue to recommend North Miami Lexus to friends and family. More

by KROYWEN257
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anna Kaloshina
1.0
This rating includes all reviews, with more weight given to recent reviews.
Demetri Melekos
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2024

Love the service I receive every time I come. Everyone is nice and kind. The wait time for service isn’t bad. More

by VIVIANNE JEUDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erez Shemesh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Tarczynski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Stillwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ronnie, Genesis
December 21, 2024

Always a pleasure to visit for maintenance Lexus of North Miami! Thank you Eric Garcia! More

by garciamaryelizabeth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Smigiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Garcia
December 21, 2024

Everyone there is consistently very professional and efficient. The dealership is a nice clean environment. That makes for a more pleasurable experience to wait in. More

by wendyrbudd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Campo
December 21, 2024

Service was handled professionally and the service rep was professional as well. Work time was reasonable More

by levylarry9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2024

First time back since Benny has been gone. My new advisor was good. Nothing much to say More

by tekesahing07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
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