Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lexus of North Miami
North Miami, FL
3,096 Reviews
Experience the Lexus Lifestyle
Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins.
The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities.
Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers.
At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply.
Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami.
The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Filter Reviews by Keyword
By Type
Showing 3,096 reviews
February 28, 2023
The treatment From Maria at Lexus of North Miami was great. Maria was amazing show got me the ES300h that i really wanted. I recommende everyone to come see Maria and ver team. great. Maria was amazing show got me the ES300h that i really wanted. I recommende everyone to come see Maria and ver team. More
by continentalcleanersmr
February 21, 2023
I had an appointment with Tania to see a Lexus NX250 Premium, I understand that people get busy but her associate Anna hassled me and did not take anything I said into consideration. She wanted to appra Premium, I understand that people get busy but her associate Anna hassled me and did not take anything I said into consideration. She wanted to appraise my car right off the bat, she was very transactional and did not have any consideration for my visit. I WILL NOT be purchasing a Lexus at all especially not from any Craig Zinn dealer, I did not feel like a customer or valued. I am sorry that it has to be this way and please do not ask me to reconsider at all. Tania is a sweetheart and she has been very supportive as well as considerate. But after today, I am done with the Lexus along with the Toyota brand because I have never felt so bad about car shopping which is something I enjoy along with cars and I am working my tail with getting everything together. I am stressed out to the point that, I throw myself into work and my birthday is coming up in which I am not excited about it at all. Also, this car shopping experience has been to the point of being very difficult and I do not have a relationship with anyone because of this. There is NOTHING you all can do to help this situation at all and I thank you all for your time along with your support. Thank you for your help and efforts. More
by ACB1983
February 17, 2023
Worst car buying experience I’ve ever had No returned phone calls or faxes ignored by sales manager. And week delay in gettin delivery phone calls or faxes ignored by sales manager. And week delay in gettin delivery More
by DonDoncreynolds
Employees Worked With
February 13, 2023
It has been over 30 days and the dealership has still not applied for my new car’s state registration. Still using temporary tags which are expiring. Dealer will not give me registration tracking or the cont applied for my new car’s state registration. Still using temporary tags which are expiring. Dealer will not give me registration tracking or the contact information for their “3rd party” company. The DMV has confirmed they have not received registration application from the dealer. Since this is illegal, we are going to have to pursue legal action. Extremely disappointing experience. More
by ccobb6
February 08, 2023
Maria is very helpful and experienced. She was very patient with all my questions and explained everything in detail. She was very patient with all my questions and explained everything in detail. More
by Violetta
February 07, 2023
Great customer service and sales/product team! They do understand your particular needs and wants! They do understand your particular needs and wants! More
by Svetlana
January 30, 2023
Great experience with Denis from beginning to end. This is the 3rd lexus my wife and I have gotten from Denis and North Miami Lexus. Denis is excellent and I highly recomend him ! This is the 3rd lexus my wife and I have gotten from Denis and North Miami Lexus. Denis is excellent and I highly recomend him ! More
by nolanpopel
Employees Worked With
January 20, 2023
I’m waiting for a 2010 Lexus LS 460 dashboard recall almost four years and I have no answer on it. I don’t know where to go for it. How long do I have to wait? I would like a definite date as almost four years and I have no answer on it. I don’t know where to go for it. How long do I have to wait? I would like a definite date as when to expect it to be changed. I hope to receive an answer ASAP. Thank you, Bela Loebl Abady More
by Bela.abady
Employees Worked With
My salesperson name is not on the list. Maybe he’s not working anymore.
