Back

Lexus of North Miami

North Miami, FL

4.6
3,395 Reviews
Experience the Lexus Lifestyle Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins. The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities. Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers. At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply. Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami. The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
Contact Dealership

14100 Biscayne Blvd

North Miami, FL

33181

Directions

By Type

Showing 3,395 reviews

May 25, 2025

The best service always. Been using them for over twenty years and never been disappointed More

by BONNIECYPEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harry Faitelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Lexus of North Miami responded

We are grateful to have earned your business, Bonnie. Thanks for taking the time to leave us a review! - The Lexus of North Miami Team

May 25, 2025

They were Friendly professional and caring to your individual needs. Their Attention to details were amazing More

by cdeleonardis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vladimir Keslin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Fernandez
May 27, 2025 -

Lexus of North Miami responded

Leonard, thank you for highlighting the friendly and professional service at Lexus of North Miami! We're delighted to know our team met your individual needs with such attention to detail. We appreciate your feedback!

May 25, 2025

Was professionnly treated. The fees are very high doing similar service by an outside mechanic More

by SALOMONMOSSERI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosaly Bermudez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Lexus of North Miami responded

We appreciate your feedback about our service and prices. Thanks for working with the Lexus of North Miami team.

May 24, 2025

The service was excellent and the service advisor was friendly.! Waiting on the part to come to complete the repair job. Thank you! More

by mccordjimmy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie
May 27, 2025 -

Lexus of North Miami responded

Thank you for sharing your experience with us at Lexus of North Miami! We're glad to hear that the service was excellent and our team made a positive impression. We appreciate your patience as we await the part needed to complete the repair.

May 24, 2025

Cesar is excellent salesperson with humility and very good customer service. Always gets back to you at his earliest convenience. More

by ramsjewelers
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cesar Alcala
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025 -

Lexus of North Miami responded

We're delighted to hear that Cesar provided excellent service with humility at Lexus of North Miami. Thank you for sharing your experience, and we look forward to assisting you in the future!

May 23, 2025

Excellent service all the way around. Very helpful in every aspect. I wouldn't hesitate coming back again. More

by agr1014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025 -

Lexus of North Miami responded

Thank you for sharing your positive experience with us at Lexus of North Miami! We're delighted to hear that our team provided excellent service and assistance. We look forward to welcoming you back in the future!

May 22, 2025

Great customer service. Loaner vehicle was new. Timely delivery. Car runs great with no issues. More

by ivainstein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025 -

Lexus of North Miami responded

We are delighted to read your terrific feedback. Given the positive content of your review, it seems that your 3-star rating may have been accidental, but if there is anything else we can do for you, please don't hesitate to reach out. Thank you! Ed Rubenfeld - Service Manager - 305-372-3747

May 22, 2025

The young gentleman who took my keys and made me feel uncomfortable. He insisted my eye color was fake. More

by Jakisd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025 -

Lexus of North Miami responded

Jakisd, we're sorry to hear about your experience at Lexus of North Miami. Your comfort is important to us, and we'll address this with our team. Thank you for bringing it to our attention!

May 22, 2025

Sierra was a pleasure to work with! She got the deal done quickly & smoothly. She was very honest & professional..a ray of sunshine!Give her a raise & a promotion. Best sales experience More

by Tpccigars
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abe Omar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sierra Hendricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025 -

Lexus of North Miami responded

We're delighted to hear that Sierra provided such a fantastic experience at Lexus of North Miami! Your feedback about her professionalism and efficiency is greatly appreciated. Thanks for choosing us, and we'll be sure to share your kind words with the team!

May 22, 2025

I had a wonderful service experience with this dealership, especially with Ed, Jonathan and Martin. Everything was so convenient and everyone I spoke to was incredibly helpful and friendly. More

by jzb1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan and Martin
May 22, 2025 -

Lexus of North Miami responded

We're delighted to hear that Ed, Jonathan, and Martin made your service experience at Lexus of North Miami so convenient and enjoyable. Thank you for sharing this positive feedback!

...
9
...