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Lexus of North Miami

North Miami, FL

4.6
2,874 Reviews
Experience the Lexus Lifestyle Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins. The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities. Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers. At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply. Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami. The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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14100 Biscayne Blvd

North Miami, FL

33181

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Showing 2,874 reviews

December 19, 2024

Great service,very helpful. They did the service and returned car on time. Very happy More

by JanetK
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Lexus of North Miami responded

We are grateful for your positive feedback about Lexus of North Miami. Thanks so much, Janet!

December 19, 2024

Excellent professional service with good advice and explanations how to understand to keep your car in good condition Thanks to services manager Bobby Rahmani More

by ilal21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Lexus of North Miami responded

We're delighted to hear that Bobby Rahmani provided excellent professional service at Lexus of North Miami. Thank you for sharing your experience, and we're here if you need any further assistance!

December 19, 2024

Excellent service patient and understanding very accommodating, they assisted me through the purchase process with professional approach. The entire team was wonderful to work with. I am gratefu More

by KOFSKYB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ramon Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

Lexus of North Miami responded

Thank you for sharing your experience with us at Lexus of North Miami! We're delighted to hear that our team provided excellent service and made the purchase process smooth. We appreciate your recommendation and look forward to serving you again in the future!

December 19, 2024

The attention and care from Mr Rahmani is always excellent as well as tha care for my car More

by GARCIAH55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

Lexus of North Miami responded

Thank you for this wonderful feedback about your time at Lexus of North Miami!

December 18, 2024

después de dejarme esperando por el servicio del carro por 3 horas 30 minutos, no me hicieron el servicio completo y no me prestaron un carro, porque según el Supervisor Ed y Erick García no tenía cita y More

by martharoro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ed Rubenfeld
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik Garcia
Dec 18, 2024 -

Lexus of North Miami responded

Martha, lamento mucho escuchar sobre su experiencia reciente y el tiempo de espera prolongado. Esto no refleja nuestro estándar habitual de servicio al cliente, especialmente para alguien que ha sido una clienta fiel durante tanto tiempo. Me gustaría abordar este problema personalmente y asegurarme de que se resuelva adecuadamente. Por favor, contácteme cuando tenga la oportunidad. Gracias, Ed Rubenfeld - Service Manager - 305-372-3747

December 18, 2024

Excellent service with loyalty costumer. Had to fight to get a good deal, but ended up leaving with the vehicle I wanted. More

by debo0301
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Syed Bukhari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Paulino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2024 -

Lexus of North Miami responded

We're glad to hear you received excellent service and left with the vehicle you wanted at Lexus of North Miami! Thank you for choosing us, and we hope you're enjoying your new ride.

December 18, 2024

Great sales experience, though it would be better to have direct communication and aftercare from my dealer. I would definitely recommend this dealership! More

by lee224
Recommend Dealer
Yes
Employees Worked With
Todd Tarczynski
3.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Zaverukha
4.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Amuah-Niamkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2024 -

Lexus of North Miami responded

Thank you for your feedback! We're glad to hear that you had a great sales experience at Lexus of North Miami. We appreciate the recommendation and will work on improving communication and aftercare services.

December 18, 2024

Tyrie was the best! He went above and beyond, explained every detail and helped me make the right choice. I am grateful he was my sales person. More

by Gosife
Recommend Dealer
Yes
Employees Worked With
Tyrie Yansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2024 -

Lexus of North Miami responded

We're delighted to hear that Tyrie provided such exceptional service at Lexus of North Miami! It's great to know he helped you make the right choice. Thank you for sharing your experience with us!

December 18, 2024

Previous good experiences here for years, but my new advisor didn’t hold my loaner when I had called to say I’d be 10-15 late as I was stuck behind an accident More

by eberzz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan service
Dec 19, 2024 -

Lexus of North Miami responded

I'm sorry to hear about the inconvenience with your loaner. We value efficiency and communication, so it's disappointing that this happened despite the call ahead. Please reach out if you'd like to discuss these or any additional concerns further. Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

December 17, 2024

Excellent servce everytbing was done efficiantley Very happy with my purchase. Will recommend Andrew and team. More

by Lmarinos2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Verneuil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramon Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Hernandex
Dec 17, 2024 -

Lexus of North Miami responded

Thanks for the wonderful feedback! We're delighted to hear that Andrew and the team at Lexus of North Miami provided such excellent service. Enjoy your new purchase, and we appreciate your recommendation!

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