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Lexus of North Miami

North Miami, FL

4.6
3,005 Reviews
Experience the Lexus Lifestyle Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins. The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities. Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers. At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply. Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami. The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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14100 Biscayne Blvd

North Miami, FL

33181

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Showing 3,005 reviews

January 24, 2025

The service department was very thorough, informed, and professional. Eric, my service coordinator, was great! He explained the work that was performed very clearly and in detail. More

by jgreen3091
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric in Service
Jan 27, 2025 -

Lexus of North Miami responded

We're delighted to hear that Eric and our service team at Lexus of North Miami provided such a thorough and professional experience. Thank you for sharing your positive feedback!

January 23, 2025

Great service would highly recommend. I was there less then estimated time so I was extremely happy. More

by cardenasg0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2025 -

Lexus of North Miami responded

Thank you for taking the time to review Lexus of North Miami! It really means a lot to hear that you're happy.

January 23, 2025

This is a very friendly and supportive dealership. Luke is a fantastic guy. He demonstrated his enthusiasm in helping me achieve my goal. On other subject the cafeteria should remove the plastics in More

by A.SALVI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyrie Yansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Smigiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2025 -

Lexus of North Miami responded

We're delighted to hear that Luke provided you with such enthusiastic support at Lexus of North Miami. We appreciate your feedback about the cafeteria and will certainly take it into consideration. Thanks for sharing your thoughts!

January 23, 2025

I had a great experience with this dealership and recommend them highly. Thank you very much. More

by KATRINAGLEBER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
semon
Jan 23, 2025 -

Lexus of North Miami responded

We appreciate your business and your review! Thanks from the Lexus of North Miami Team, Katrinagleber!

January 23, 2025

I had the pleasure of being assisted by Jose Figueroa during my recent visit and from the moment I stepped in, Jose Figueroa's exceptional service truly stood out. He was not only attentive but also rema More

by Sggarcia91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Figureoa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Contaldi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

Lexus of North Miami responded

Thank you for sharing your experience with us at Lexus of North Miami! We're delighted to hear that Jose provided exceptional service and made your visit enjoyable. Our team takes pride in maintaining high standards, and it's great to know we met your expectations. We appreciate the shoutout and look forward to serving you again!

January 23, 2025

Ed, the service manager and the girls in his office (the scheduling department) are excellent. I have been a loyal Lexus customer for my past 4 vehicles and I continue servicing and purchasing my vehicles a More

by Rene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The girl in Ed's office who sets up the appointments
Jan 24, 2025 -

Lexus of North Miami responded

Rene, thank you for your loyalty and kind words about Ed and the team at Lexus of North Miami! We're delighted to hear that you've consistently had a reliable experience with us. We look forward to serving you again in the future!

January 22, 2025

Todo muy bien organizado buena atención al cliente donde hay varias opciones para poder salir satisfecho. More

by donpupo50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson Paulino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Almonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2025 -

Lexus of North Miami responded

Gracias por compartir su experiencia positiva con Lexus of North Miami. Nos alegra saber que encontró todo bien organizado y disfrutó de un excelente servicio al cliente. Esperamos verle nuevamente pronto!

January 22, 2025

While Eric the service rep was excellent and the drop-off experience was excellent. I needed help with my garage door openers and was told only the IT people can help me when I picked up the car. However, th More

by JEFF@ALISONGROUP.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Jan 22, 2025 -

Lexus of North Miami responded

Thank you for sharing your experience. It's great to hear that Eric and the drop-off process met your expectations, but I'm sorry about the inconvenience with getting assistance for your garage door openers. We aim to provide comprehensive support during every visit, so it's disappointing this wasn't resolved promptly. Please reach out at your convenience so we can address this issue directly and ensure it gets sorted out properly. Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

January 22, 2025

Lexus of North Miami fit me into their busy schedule on a moments notice, and did the work on time for the price we agreed to. My service advisor, Eric Garcia, kept me informed every step of the way. More

by SIESHOLTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Garcia
Jan 22, 2025 -

Lexus of North Miami responded

We're delighted to hear that Eric and the team at Lexus of North Miami provided you with timely service and clear communication. Thank you for sharing your experience!

January 22, 2025

This dealer are very comfortable All the employees are very nice and try to help with any inconvenience. Thank you More

by ALEJANDRAVERITE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric and Ronnie
Jan 23, 2025 -

Lexus of North Miami responded

Thank you for sharing your experience with us at Lexus of North Miami! We're delighted to hear that our team made you feel comfortable and was helpful during your visit. We appreciate the feedback!

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