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Lexus of North Miami
North Miami, FL
2,914 Reviews
Experience the Lexus Lifestyle
Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins.
The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities.
Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers.
At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply.
Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami.
The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 2,914 reviews
November 30, 2022
Marie my sales advisor was awesome, she was very nice and friendly and she treated me with the upmost respect, her determination is what sets her apart and I love how she goes about and beyond to make sure I friendly and she treated me with the upmost respect, her determination is what sets her apart and I love how she goes about and beyond to make sure I’m satisfied. More
by Nelsonhilaire_11
Employees Worked With
Maria Morrone
November 29, 2022
Maria was excellent ! Treated me like friend and not just a customer. She explained every question in detail so that i understood and was not left in the blind. Treated me like friend and not just a customer. She explained every question in detail so that i understood and was not left in the blind. More
by jaslindw
Employees Worked With
Maria Morrone
November 21, 2022
I decided to go with Lexus of north miami Collision because of the reviews but I regret my decision, it’s been almost 2 months and my vehicle is still not ready. I dropped off my vehicle on Septemb because of the reviews but I regret my decision, it’s been almost 2 months and my vehicle is still not ready. I dropped off my vehicle on September 22nd, I did not hear anything from my advisor for the first Two weeks, so I decided to reach out. I was told that they were waiting for a supplement approval. I was told to reach out to my insurance adjuster. Which I did and it was approved that same day. My advisor should have been proactive to the situation and should have called me and I would have taken care of it. Anyway, fast forward to the 2nd week of October, I reached out again and mentioned my rental was going to end in 10 days. My advisor said that they don’t rush for that reason. I reached out to my insurance adjuster and asked if I can extend my rental because the car was not done yet and she was very surprised that for the type of damage it was taking so long. So since then I have been paying for the rental out of pocket I have been following up every week since that and nothing. My advisor keeps telling me it should be ready in the next day or so. It’s incredible how insensible these people are. After this on going unpleasant experience This tells me that they are taking in more cars that they can handle, they don’t have the personnel or they are leaving the non luxury’s cars for the end. I don’t recommend this auto collision company. -Lazara Niz More
by Lazara niz
Employees Worked With
Deena Porras
November 18, 2022
I bought a 2022 Rx and Maria was my sales person she is amazing and she made me feel so welcome and she answers all my questions and she goes over and beyond for her customer and if I could I would give h amazing and she made me feel so welcome and she answers all my questions and she goes over and beyond for her customer and if I could I would give her 10 ⭐️ But if u are looking to buy Maria is the person u looking for and north Miami Lexus IS the place thank u again Maria ❤️ More
by telisa.stubbs
Employees Worked With
Rosebella Reyes, Maria Morrone
October 31, 2022
At Lexus North Miami I had the best experience in buying a car in long time. At this dealer you can feel welcomed and comfortable at every stage of the buying process. No pressure, no old sale tactics and t a car in long time. At this dealer you can feel welcomed and comfortable at every stage of the buying process. No pressure, no old sale tactics and tricks. Just clear talking from the first second until you have your keys. And William Viegas is a knowledgeable and helpful product specialist that made this process one of the smoothest ones that have ever experienced in my life. More
by karenaa.Scev322edosd
Employees Worked With
Willian Viegas
October 26, 2022
MAria Antonella was awesome, very helpful, engaging in what I want and what I was looking for. I could not ask for a better seller person. Thank you very much! what I want and what I was looking for. I could not ask for a better seller person. Thank you very much! More
by neisa79
Employees Worked With
Maria Morrone
October 25, 2022
Maria was a delight to work with, very nice & friendly, she had the car we wanted to see ready for us when we arrived so there was very little wait time. There were a few issues with the used car I pointed she had the car we wanted to see ready for us when we arrived so there was very little wait time. There were a few issues with the used car I pointed out and she made sure to have everything fixed for me. Fastest I’ve ever been out of a dealership!!! I love my CPO NX300!!!!! More
by egiraldo311
