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Lexus of North Miami

North Miami, FL

4.6
4,919 Reviews
Experience the Lexus Lifestyle Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins. The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities. Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers. At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply. Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami. The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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14100 Biscayne Blvd

North Miami, FL

33181

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Showing 4,919 reviews

April 06, 2026

On time and excellent service. Thank you. Easy to reschedule. Excellent customer service. Thank you. More

by drmarino.rosa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis service
Apr 07, 2026 -

Lexus of North Miami responded

Thank you for sharing your feedback about your experience with our team! We appreciate your support and hope to see you again at Lexus of North Miami. Safe travels!

April 06, 2026

They were the best , always good service and customer service. The wait time was great also More

by putinworkinc2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jade Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Rahmani
Apr 07, 2026 -

Lexus of North Miami responded

We're thrilled we could get you back behind the wheel quickly! Please don't hesitate to let us know the next time we can be of service at Lexus of North Miami.

April 06, 2026

As always they were ready for me, asked what needed attention and responded to my text. Also got me out of there quickly More

by SKRECAREY
Recommend Dealer
Yes
Employees Worked With
Kevin
Apr 07, 2026 -

Lexus of North Miami responded

Thanks for your awesome feedback! We're delighted to hear you had a seamless experience with our team here at Lexus of North Miami. See you next time!

April 06, 2026

Awesome Dealership they take care of you diligently get the job done without a bunch of nonsense stuff . More

by daja62
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodolfo Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2026 -

Lexus of North Miami responded

We're glad you had a seamless experience with Lexus of North Miami! We appreciate your business and hope to see you again down the road!

April 06, 2026

Quiero destacar la excelente atención y el alto nivel de profesionalismo brindado por César Alcalá . Desde el primer contacto, demostró un trato respetuoso, transparente y enfocado en entender mis necesidad More

by yoandraed90
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Alcala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2026 -

Lexus of North Miami responded

Gracias por compartir su experiencia con César y el equipo! Nos alegra saber que se sintió bien atendido de principio a fin. Bienvenido a la familia Lexus of North Miami!

April 06, 2026

Yairon Napoles’ approach of no pressure and knowledge is what closes deals - for this reason I’ll always return More

by mackenzie-kendall
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yairon H Napoles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2026 -

Lexus of North Miami responded

Mackenzie, we're glad to hear that Yairon's approach made your experience a success! Thank you for choosing Lexus of North Miami. Safe travels!

April 06, 2026

They sent to the Pembroke Pines to do the tiers balance because North Miami said that where I got the tiers I have to go there. I waist 4 hours when I want there. Also my supervisor told me in North Miami More

by boba1324
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bobby Rahmani
Apr 14, 2026 -

Lexus of North Miami responded

We regret any confusion or inconvenience that occurred during your visit. It is never our goal for our customers to feel as if their time has been wasted, so we will address this review with our associates at each of our locations to ensure more seamless communication moving forward. If there's anything else we can do to assist you at this time, please reach out. Sincerely, Ed Rubenfeld - Service Manager - 305-372-3747

April 05, 2026

Excellent price and good attention, they know how to trate customer I appreciate goo d More

by ismael6319
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cesar Alcala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2026 -

Lexus of North Miami responded

Thank you for doing business with Lexus of North Miami! We hope you enjoy every mile ahead!

April 04, 2026

He’s a very good salesman and we felt very comfortable working with him. We will recommend him to anyone looking to buy a car in the future More

by ricardobenitezlevel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Tarczynski
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juvenal Toneme, Andrew Amuah-Niamkey
Apr 06, 2026 -

Lexus of North Miami responded

We are so appreciative of your recommendation! Thank you for choosing Lexus of North Miami and for sharing your experience with our Sales Team.

April 04, 2026

This was a very difficult experience. Both Frank and Alex did not follow up and were difficult to work with. Also the vehicle was delivered with shipping packaging still in the car and More

by JUJU28
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Alex Suarez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Vidal
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2026 -

Lexus of North Miami responded

I'm sorry to hear about the challenges you faced during your visit, particularly in regard to cleanliness and communication. We aim for a seamless and pleasant customer experience, but it seems we let you down. If you could please reach out directly, I'd love to discuss this further and see how we can make things right. Thank you, Sean Kamal - General Sales Manager - 786-528-3779

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