Lexus of North Miami

It was great , thanks! Special thanks to the Louis who was helping me ! Lev Bargraser is a person who sold me a car in June of 2024. Thank you , Lev ! Special thanks to the Louis who was helping me ! Lev Bargraser is a person who sold me a car in June of 2024. Thank you , Lev ! More

I have been a customer of Lexus North Miami since 2019. This was my fourth Lexus lease. If I wouldn’t have been satisfied I would not have returned. About Sierra, she is a very helpful person. She did all This was my fourth Lexus lease. If I wouldn’t have been satisfied I would not have returned. About Sierra, she is a very helpful person. She did all the possible to help me get the best deal. Her knowledge about the car is also great. Thanks for what you did. More

Best customer service jade, roman and matthew. . even not good customer service will come back . even not good customer service will come back More

I’m been a Lexus customer for more than 15 years and I can said that the customer service has been going down in the last 3 years. When I leave my car for services there is no cash wash, no vacuuum, and t can said that the customer service has been going down in the last 3 years. When I leave my car for services there is no cash wash, no vacuuum, and the last 3 times I take my car for services the car has stayed with the auto shop for more than 3-5 days one time my car was lost and no where to be found until my sales person saw me and he even went looking for my car, I always take my car to Lexus for services. Now this recently visit, was for an oil change the the mechanic said I needed to change the battery the water pump the brakes and rotors fuel injectors and fluid how come I was not told this 6 months before where my car got lost in your dealership. Finally I told the service person ok this is what I will do on the services the car was there 4 days thanks god you gave me a loaner I come to pick up my car as soon I drove and exit the dealer a horrible and terrible noise while driving you are telling me your mechanics fixed my car but now there is a noise never hear before? Something was left lose or unplug. I called services to make an appointment they told me we can’t help you with a loaner your sales person might be therefore thanks to Jonathan he was able to assist me and provided me with a loaner and I brought back the car for another day to get refixed due to the noise. They said a nail was rubbing the tire.. one more day for the car to be left with your auto mechanics. The battery key chain was not even check and is now dying which I can replace but isn’t Lexus know by hehe way the customer is treated. I am very dissatisfied to all the customer service from the autoshop I been given. On the other hand, my sales person Yairon from sales and the service Advisor Jonathan went above and beyond on the service they provided to us. I will return to Lexus because of this two excellent employees. But as a Lexus customer and a loyalty member of the Lexus family You need to do better with the service at the auto shop. My car always has been fixed at Lexus and we didn’t appreciate the way the mechanics and auto shop service we were given on our last visit June 11 to June 19 visit More

Jorge Frontier was amazing. He hid an excellent job. Very personable and skilled. Service excellent He hid an excellent job. Very personable and skilled. Service excellent More

I had a pleasant car buying experience at Lexus of North Miami. Jorge did a great job selling me the car that I wanted at a great price. Miami. Jorge did a great job selling me the car that I wanted at a great price. More

I recently purchased an RX 350 from Lexus of North Miami, and I couldn’t be more impressed. From start to finish, everything was smooth, efficient, and pleasant. Denis Shadrin was outstanding—he was quick and I couldn’t be more impressed. From start to finish, everything was smooth, efficient, and pleasant. Denis Shadrin was outstanding—he was quick, professional, and incredibly helpful. He clearly explained every step, answered all my questions, and made the process feel effortless. The whole experience was fast yet thorough, and I highly recommend working with him. As for the dealership, Lexus of North Miami truly delivers. They offer excellent promotions and have a large, ready-to-drive inventory of both new and pre‑owned Lexus vehicles. The staff provides a luxurious, resort-like experience with attentive service and added perks like complimentary coffee and car washes. More

Giovanni is an excellent ambassador for Lexus of North Miami. I look forward to further interactions with this dealership. Miami. I look forward to further interactions with this dealership. More

Excellent service from my Lexus of North Miami service department! I am a happy customer! department! I am a happy customer! More

My experience was great as I have plenty confidence in Bobby my service advisor he is great always does a great job Bobby my service advisor he is great always does a great job More