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Lexus of North Miami

North Miami, FL

4.6
4,319 Reviews
Experience the Lexus Lifestyle Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins. The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities. Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers. At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply. Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami. The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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14100 Biscayne Blvd

North Miami, FL

33181

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Showing 4,320 reviews

September 24, 2025

I was my first time with my vehicle, the attention and attitude from the person was amazing. More

by erod022871
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Sep 25, 2025 -

Lexus of North Miami responded

Thanks so much for the review. We look forward to your next visit to Lexus of North Miami!

September 23, 2025

Ronald Campos was excellent as always. He goes the extra mile to ensure I leave happy. More

by amorfitness
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Campos
Sep 24, 2025 -

Lexus of North Miami responded

All of us at Lexus of North Miami are happy to see this wonderful feedback and shoutout to Ronald! Thank you!

September 23, 2025

Since was my first time buying a car by myself I was a little concerned, however, Yairon and Q made me feel comfortable to take my time to choose my car as well as responded to all my questions with knowl More

by karina.bertoncin
Sales Price Transparency
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Qudus Ijelu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yairon H Napoles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2025 -

Lexus of North Miami responded

Congratulations on your new car, Karina! We're so glad Yairon and Q made your experience smooth and enjoyable. Thank you for choosing Lexus of North Miami and recommending our team! Safe travels!

September 22, 2025

I have had a great experience with the sales and service team. Thank you! I would recommend Lexus of North Miami. More

by SO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julianna and Ronald
Sep 23, 2025 -

Lexus of North Miami responded

Thank you for recommending Lexus of North Miami! We’re so glad you've had a positive experience with our sales and service teams. We look forward to seeing you next time!

September 21, 2025

My experience at the dealership was excellent. Everyone was friendly, knowledgeable, and made the car-buying process stress-fr More

by donatien11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaac Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2025 -

Lexus of North Miami responded

We're thrilled to hear you had a stress-free and enjoyable car-buying experience at Lexus of North Miami. Thank you for choosing us! Safe travels ahead!

September 21, 2025

Waited for 2 hours for an oil change and my car was not washed (as promised). Finally, after 2 hours/20 minutes…my car was washed. Not the device I was expecting. More

by Blaine Willenborg
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2025 -

Lexus of North Miami responded

Blaine, I'm so sorry for the wait time and any miscommunication regarding the car wash. We aim to provide timely and efficient service, and it sounds like we missed the mark here. If you would be willing to give me a call, I would like to try and make this right. Thanks for bringing this to my attention, Ed Rubenfeld - Service Manager - 305-372-3747

September 20, 2025

Great service in repairing my tire. It was done fast. Friendly and hard working staff. More

by DAN@MEGALITFITNESS.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Sep 23, 2025 -

Lexus of North Miami responded

Thank you for your confidence in Lexus of North Miami, and for your business. We are grateful to have you as a customer!

September 19, 2025

Wonderful service and wonderful gentleman brought car to me. Will continue doing business with Lexus! More

by mizbeach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2025 -

Lexus of North Miami responded

Thank you for your feedback! We look forward to your continued business with us here at Lexus of North Miami.

September 19, 2025

I took my NX 350h for a malfunctioning electric magnetic induction phone charger and the part was replace under warranty. When I left the dealer I encountered the same problem. I went back to dealer 10 minu More

by Jose M Gomez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan Vellon
Sep 22, 2025 -

Lexus of North Miami responded

Jose, we apologize for the inconvenience and frustration you've experienced. It's concerning to hear that your issue wasn't resolved and that the recall wasn't addressed during your visit. We take these matters seriously and would like to ensure this is taken care of promptly. Please reach out to me so we can arrange a convenient time for you to come back in. Thank you, Brittany Rivera - Customer Relations Manager - 786-528-3885

September 19, 2025

I had an outstanding experience working with Denis. He was professional, patient, and genuinely focused on helping me find the right car. He took the time to answer all my questions, explained every More

by rkmiami
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denis Shadrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Tarczynski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2025 -

Lexus of North Miami responded

We are elated to hear that Denis provided you with such a positive experience here at Lexus of North Miami. Thank you for your feedback and recommendation. We hope to serve you again in the future!

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