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Lexus of North Miami

North Miami, FL

4.6
4,556 Reviews
Experience the Lexus Lifestyle Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins. The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities. Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers. At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply. Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami. The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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14100 Biscayne Blvd

North Miami, FL

33181

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Showing 4,556 reviews

December 05, 2025

Bobby has been servicing all my lexes for over ten years. I am happy with the sevice he provides More

by vincentzuccarelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
Dec 05, 2025 -

Lexus of North Miami responded

Thank you for the wonderful review! We are happy to hear Bobby has been providing excellent service for you over the years. We appreciate your feedback at Lexus of North Miami.

December 04, 2025

Amazing experience! Anna helped us a lot. Thank you for everything. We will come back defineately More

by nachkebiakato
Sales Price Transparency
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Denis Shadrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anna Kaloshina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2025 -

Lexus of North Miami responded

Thank you for being such a great customer of Lexus of North Miami! It's awesome to hear you were in great hands with Anna.

December 04, 2025

Fixed car and applied warranty. Thanks I had a noise and you found it was a barring Thanks More

by jameswillenborg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald
Dec 04, 2025 -

Lexus of North Miami responded

Great service fixing the car and applying the warranty. We appreciate your business! We're glad we could resolve the noise issue at Lexus of North Miami!

December 04, 2025

Service is always on point. Bobby is a true professional. I always feel confident with his advice. Keep up the excellent work. More

by raoulartiles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Rahmani
Dec 05, 2025 -

Lexus of North Miami responded

Thank you for the feedback! We love to hear that Bobby is always professional and helpful. See you next time at Lexus of North Miami!

December 03, 2025

Sierra was amazing never had a sales person work that hard for us. Thank you More

by SPANKYBOUDREAUX
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sierra Hendricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2025 -

Lexus of North Miami responded

We are grateful for your positive feedback about Lexus of North Miami. Thanks so much for sharing your experience with Sierra.

December 03, 2025

Salesman failed to provide promised appraisal for diminution of value claim related to trade in. "Independent " insurance verifier to whom I was required to provide insurance information subsequently More

by fswatts27
Recommend Dealer
No
Employees Worked With
Qudus Ijelu
4.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos A Fernandez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2025 -

Lexus of North Miami responded

I'm really sorry to hear about your negative experiences with the promised appraisal and the use of your personal information. This doesn't align with the level of service we aim to provide, and I would like to investigate this further for you. Please give me a call so we can address these issues together. Thank you, Brittany Stillwell - Customer Relations Manager - 786-528-3788

December 03, 2025

Excellent service. Although dealer took 4 hours to complete 4 elective services , a loaner was provided. Waiting in the dealership is comfortable and my service contact More

by northstar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Chin
Dec 03, 2025 -

Lexus of North Miami responded

Thank you for your feedback! We’re glad to hear you were comfortable and well-supported throughout your visit. We truly appreciate your patience and look forward to serving you again at Lexus of North Miami.

December 02, 2025

I forgot to check. I was told no problem by the sales girl. When I went to the finance guy, he told me if I wanted to wire money it would be a pain and take a long time More

by theplumber
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Todd Tarczynski
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelia Tejada
Dec 08, 2025 -

Lexus of North Miami responded

Thank you for sharing your feedback with us. We are disappointed to see that you found the car-buying process upsetting, as we would never want our customers to have such a negative impression of our dealership. We will use your review to improve the customer service we offer moving forward, but I would also like the chance to speak with you. Please contact me at your earliest convenience. Best, Sean Kamal - General Sales Manager - 786-528-3779

December 02, 2025

Jose, is the best sales rep. Worked with him last 7 years. This is my fifth car with him and Always come thru. When he says he will take care of you, he is true to his word. Leas More

by velarde.andres
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danielle Contaldi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Figureoa
Dec 03, 2025 -

Lexus of North Miami responded

Thank you for your continued support over the years! We're glad to hear you're always in good hands with Jose and the team. Enjoy your new vehicle, and we look forward to helping you in the future! - The Lexus of North Miami Team

December 02, 2025

Lexus of North Miami is a professional, attentive, and courteous dealership! We appreciated that Konstantinos had the car ready for us to test drive and the time he spent getting to know us. We were grate More

by Marcella
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Tarczynski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Konstantinos Fotiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2025 -

Lexus of North Miami responded

Marcella, we are grateful for your business and feedback! It means a lot to hear that you've had a five-star experience with Konstantinos, Todd, and the rest of the team. We will pass along your kind words to them! - The Lexus of North Miami Team

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