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Lexus of North Miami

North Miami, FL

4.6
2,869 Reviews
Experience the Lexus Lifestyle Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins. The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities. Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers. At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply. Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami. The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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14100 Biscayne Blvd

North Miami, FL

33181

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Showing 2,869 reviews

December 24, 2024

My check up was a perfect experience! Very happy. Glad to have a loaner car.. Thank for the loaner. More

by mssue57
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2024 -

Lexus of North Miami responded

A perfect service visit is what we love to hear! Thanks for choosing Lexus of North Miami and leaving us a five-star review!

December 24, 2024

Great service , prompt and friendly customer service. As I arrove , my car went through a scanner which checked me in and started the diagnosis process. Incredible!! More

by Gisy2018TX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Vellon
Dec 26, 2024 -

Lexus of North Miami responded

We're delighted to hear about your positive experience at Lexus of North Miami! It's great that our efficient check-in and diagnosis process impressed you. Thank you for sharing your feedback, and we look forward to serving you again in the future!

December 24, 2024

I’m very pleased with my purchase, they made everything easy. I love my new vehicle. More

by TAKEVIACHESTER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Qudus Ijelu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Velianet Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2024 -

Lexus of North Miami responded

It was our pleasure to assist you. Thank you from all of us here at Lexus of North Miami!

December 24, 2024

Jorge Frontier is an amazing sales rep. 100% recommended. Easy and fast transaction. Best experience ever More

by mcabrera78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Frontier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramon Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2024 -

Lexus of North Miami responded

Thank you for the glowing review! We're delighted to hear that Jorge provided such an exceptional experience at Lexus of North Miami. Enjoy your new ride!

December 23, 2024

Great customer service and sevice advisor! The tire price was very competitive and service was done as it was promissed! More

by atabassi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Garcia 5 stars
Dec 23, 2024 -

Lexus of North Miami responded

We're delighted to hear that you had a positive experience with our service advisor at Lexus of North Miami! It's great to know the tire pricing and service met your expectations. Thank you for choosing us!

December 23, 2024

Professional…attantive…paid attention to my inquiry and had delivered my choices to full satisfaction…very recommending More

by dafnam
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reinaldo Berroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramon Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lev Bargraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Lexus of North Miami responded

We're delighted to hear that our team at Lexus of North Miami provided attentive and professional service, meeting your expectations. Thank you for recommending us!

December 23, 2024

Anna is the best car salesman in the world! She helped me and my husband to get the best car ever. Thank you so much for great service and the great car. I will continue to recommend Anna and L More

by Ksonka
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anna Kaloshina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Lexus of North Miami responded

Thank you for the glowing review! We're delighted to hear that Anna provided such exceptional service and helped you find the perfect car at Lexus of North Miami. We appreciate your recommendations and look forward to serving your friends and family too!

December 23, 2024

Whole process from setting an appointment to distribution of already serviced car was quick and courteous. Special thanks to Bobby Rahmani (Service Consultant). More

by VLADIMIREMAIL
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Lexus of North Miami responded

We're delighted to hear that Bobby Rahmani and the team at Lexus of North Miami provided you with a quick and courteous service experience. Thank you for choosing us, we look forward to serving you again!

December 23, 2024

All around awful experience. Valet was nice. Cashier was nice. That is all I can say that was a good experience. More

by miamijuris
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't know those people. Your sales manager is rude and is a idioitr is a. Di
Dec 24, 2024 -

Lexus of North Miami responded

I'm sorry to hear about your experience. It's disappointing that we didn't meet expectations beyond the valet and cashier interactions. If you'd like to discuss this further or have any specific concerns, please feel free to reach out. Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

December 23, 2024

Bobby is the best associate i have ever had. Thanks so much for his excellent service. More

by EDIEPPA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2024 -

Lexus of North Miami responded

It's wonderful to hear that Bobby left a great impression. Thank you for sharing and leaving Lexus of North Miami a five-star review!

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