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Lexus of North Miami
North Miami, FL
2,869 Reviews
Experience the Lexus Lifestyle
Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins.
The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities.
Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers.
At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply.
Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami.
The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 2,869 reviews
December 27, 2024
The service was standard. I picked up my car in the evening and there was no explanation as to what was done and what was needed and why. Just written on the invoice that I ne I picked up my car in the evening and there was no explanation as to what was done and what was needed and why. Just written on the invoice that I needed brakes and when I was called that the car was ready the service rep asked if I wanted the brakes changed that day. I waited about 8 mins for the cashier as there was no one there. We were a few customers waiting. More
by natasha.events
Verified CustomerEmployees Worked With
Can not remember
December 27, 2024
I had an extremely disappointing experience with their customer service. The staff was unhelpful and seemed uninterested in addressing my needs. Despite spending an hour trying to drop off my car, I ultim customer service. The staff was unhelpful and seemed uninterested in addressing my needs. Despite spending an hour trying to drop off my car, I ultimately had to leave without any resolution. Semon, in particular, was unwelcoming and did not make any effort to assist. I would not recommend this place based on my experience More
by elevy19
December 26, 2024
The service is good, but waiting three (3) hours for an oil change is ridiculous. oil change is ridiculous. More
by CB7408
December 26, 2024
Outrageous labor charges. $400 in labor on a $600 bill is insane and a ripoff. $400 in labor on a $600 bill is insane and a ripoff. More
by jpj32073
Employees Worked With
December 26, 2024
Excellent service with a professional service writer. Always helpful with service timelines and provides good information to ensure the vehicle is well maintained. Always helpful with service timelines and provides good information to ensure the vehicle is well maintained. More
by MLZIRK
Employees Worked With
December 26, 2024
Danielle and Veli were amazing, and so was the GM Sean Kamal. Cesar as well. Very pleased with the experience this time. Kamal. Cesar as well. Very pleased with the experience this time. More
by angelicahealth
December 25, 2024
Absolutely love Lexus of North Miami, Terry is the best! Lexus of North Miami is incredibly lucky to have such an amazing and dedicated worker like Terry. Outstanding service always. Lexus of North Miami is incredibly lucky to have such an amazing and dedicated worker like Terry. Outstanding service always. More
by katrinalugomartinez
Employees Worked With
December 25, 2024
Lexus of North Miami is run well, a beautiful establishment with hundreds of cars to pick from. The service dept. Is excellent with knowledgeable people and most times you can wait for your car. establishment with hundreds of cars to pick from. The service dept. Is excellent with knowledgeable people and most times you can wait for your car. Free coffee and goodies to boot. More
by ruthierudyrrs
Employees Worked With
December 25, 2024
EXELENTE SERVICIO, MUY BUENAS ATENCIONES, MUY PROFECIONALES TODOS, UN LOCAL MUY ACOGEDOR CON MUY BUENAS INSTALACIONES PROFECIONALES TODOS, UN LOCAL MUY ACOGEDOR CON MUY BUENAS INSTALACIONES More
by DAVID020558
December 24, 2024
My check up was a perfect experience! Very happy. Glad to have a loaner car.. Thank for the loaner. Very happy. Glad to have a loaner car.. Thank for the loaner. More
by mssue57
Employees Worked With
