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Lexus of North Miami

North Miami, FL

4.6
2,693 Reviews
Experience the Lexus Lifestyle Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins. The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities. Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers. At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply. Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami. The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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14100 Biscayne Blvd

North Miami, FL

33181

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Showing 2,693 reviews

February 07, 2024

Diego and his team did a great job! He was very knowledgeable and informative! Smooth transaction More

by Hienmai305
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diego Camboni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2024 -

Lexus of North Miami responded

It is great to hear that Diego was great to work with. Thanks for sharing this feedback with the Lexus of North Miami team!

February 04, 2024

Buy a new car is always stressful and time consuming, but Diego Camboni from Lexus of North Miami made our process easy and quick. He went beyond my expectation. He is very professional, courteous, He was pe More

by mpr480416
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diego Camboni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Lexus of North Miami responded

We're so glad to know that Diego made your car-buying experience smooth and efficient at Lexus of North Miami. It's great to see he exceeded expectations! We appreciate the feedback, enjoy your new ride!

February 04, 2024

Excelence service from Lexus North Miami to make my process fast and simple! On top of that, I was very happy with Denis’s customer focus and professionalism, helping me decide on the best available More

by Esteban
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Syed Bukhari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denis Shadrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Lexus of North Miami responded

Esteban, we're delighted to know that Denis and our team at Lexus of North Miami made your car buying process fast and simple. We appreciate the positive feedback! Enjoy your new ride!

January 31, 2024

My experience at Lexus of N. M. was very good. Both Jade and Santana took fantastic care of us. More

by eguti
Recommend Dealer
Yes
Employees Worked With
Roman Santana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jade
Jan 31, 2024 -

Lexus of North Miami responded

Thank you for sharing your experience with Jade and Santana! All of us at Lexus of North Miami appreciate your 5-star review!

January 30, 2024

We (my son and I) visited Lexus of North Miami a couple of weeks back as we were considering Lexus ES 350 F Sport as our new car. Sales person Isaac Rodriguez was nominated to us. I had updated Isaac of my More

by AmitH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Isaac Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2024 -

Lexus of North Miami responded

Amit, I'm sincerely sorry to read about your family's experience. We want our customers to feel respected and accommodated throughout their time working with us, so it's disappointing to learn we didn't meet those expectations. I understand we've lost your confidence, but I'd like the opportunity to discuss this further and see how we can make things right. Please consider reaching out at your earliest convenience. Thank you, Brittany Stillwell - Customer Relations Manager - 786-528-3788

January 21, 2024

I like to wait a few months before I leave reviews, I purchased a 23 GX at the end of November and the process was so simple. Angel and Alex Mejias took good care of me and got me the right deal. Todd wa More

by lesgam3056
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Kamal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Tarczynski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Mejias
Jan 22, 2024 -

Lexus of North Miami responded

We're glad to know that our team at Lexus of North Miami made your purchase process simple and efficient. It's great to see you've had a positive experience with us over the years, and we appreciate your continued support! Enjoy driving your new GX!

January 19, 2024

My service visit was excellent. In every step I was helped immediately, and with courtesy. The service was completed as scheduled and the entire process took ninety minutes. The ext More

by gmdiazp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny Zavala
Jan 22, 2024 -

Lexus of North Miami responded

We're delighted to know that your service visit at Lexus of North Miami was efficient and courteous. We strive for excellence in all we do, so it's great to see our efforts reflected in your experience. Thanks for the review!

January 16, 2024

As always Benny is my service rep and he is very good at his job. He is professional and makes you feel as if he really cares. I hope he writes me up at all times.extremely comfortable with him More

by Annie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny
Jan 17, 2024 -

Lexus of North Miami responded

Annie, we're so glad to know that Benny continues to provide you with excellent service at Lexus of North Miami. We appreciate your kind words and look forward to serving you in the future!

January 02, 2024

This was Our second purchase,,,pleased so far. Lev took care of us excellent selection too 👍 More

by Tbunnell2
Recommend Dealer
Yes
Employees Worked With
Lev Bargraser
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Lexus of North Miami responded

Thank you for leaving Lexus of North Miami a positive review and congrats on your latest purchase! We'll give kudos to Lev for helping you find the perfect fit.

December 24, 2023

St the end of our 4-year lease, ANNA helped us purchase our Lexus ES 350 with no “gotcha” add-ons. We paid the “BUY OUT” price plus taxes, period! More

by Jacobsonp44
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Syed Bukhari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anna Kaloshina
Dec 26, 2023 -

Lexus of North Miami responded

We're glad to know that Anna was able to assist you with your Lexus ES 350 purchase at the end of your lease. We always aim for a straightforward process here at Lexus of North Miami. Enjoy driving around in your car!

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