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Lexus of North Miami

North Miami, FL

4.6
3,224 Reviews
Experience the Lexus Lifestyle Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins. The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities. Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers. At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply. Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami. The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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14100 Biscayne Blvd

North Miami, FL

33181

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Showing 3,224 reviews

January 13, 2025

Konstantino was great in everything from first time we communicated until the end ; explained the process and set up controls in my new car to my liking ! More

by farhathassan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Qudus Ijelu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Kamal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jade Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Konstantinos Fotiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Lexus of North Miami responded

We're delighted to hear that Konstantino provided such a thorough and personalized experience at Lexus of North Miami. Enjoy your new car!

January 13, 2025

I am completely satisfied with the 10+ years of the excellent service in the Auto service maintenance department at Lexus of North Miami. It is the most determining factor whether or not I would buy an More

by Marlon S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric in Service
Jan 13, 2025 -

Lexus of North Miami responded

Marlon, thank you for your loyalty and kind words about our service team at Lexus of North Miami! We're delighted to know that we've been able to keep your vehicle feeling brand new over the years. Looking forward to continuing this excellent relationship with you!

January 12, 2025

Thank you so much for helping us to get a new Lexus. Keep up with your good job, professionalism and loyalty. Very very very satisfied and recommended dealership 😘😘😘 More

by alexanderbily
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Tarczynski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Cuervo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Lexus of North Miami responded

We're delighted to hear about your satisfaction with Lexus of North Miami! Thank you for the recommendation and kind words. Enjoy your new Lexus!

January 12, 2025

Anna Kaloshina was a fantastic sales manager. Extremely professional and very personable. She took time with me while I made a decision as I text drove several different vehicles. When it came t More

by amandaperry5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roman Santana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anna Kaloshina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Contaldi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Lexus of North Miami responded

Amanda, we're delighted to hear that Anna provided you with such a positive experience at Lexus of North Miami. It's great to know she made the process comfortable and enjoyable for you. Thank you for sharing your feedback!

January 10, 2025

They broke my navigator/radio screen and took zero accountability for it and charged over $2000 to replace new one.#Shameful #unjustifiable #dishonest #Uneasonable. More

by ST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric - Service Advisor
Jan 10, 2025 -

Lexus of North Miami responded

It's concerning to hear about your experience with the navigator/radio screen. We strive for accountability and fairness, so it's disappointing that we've left the wrong impression. We'd like to address this issue directly and find a resolution, so please feel free to reach out at your convenience. Thank you, Brittany Rivera - Customer Relations Manager - 786-528-3885

January 10, 2025

Everyone was friendly & professional . They seemed truly eager to help & answered all my questions . I’m so glad I decided to purchase a vehicle from Lexus More

by fuscocathy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anders Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Rey
Jan 10, 2025 -

Lexus of North Miami responded

We're delighted to hear that our team at Lexus of North Miami provided a friendly and professional experience for you. Thank you for choosing us, and enjoy your new vehicle!

January 10, 2025

Excellent service and a very friendly and professional staff. Highly recommended and look forward to doing more business in the future More

by Sylvester
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Lexus of North Miami responded

Thank you for the glowing recommendation! We're delighted to hear about your positive experience with our team at Lexus of North Miami. Looking forward to assisting you again in the future!

January 10, 2025

Bobby is great and attentive and really cares for the customers needs . Very Very good More

by JBENES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Lexus of North Miami responded

Thank you for the excellent review of Bobby at Lexus of North Miami!

January 10, 2025

Really enjoy my time here, Eric was responsive and professional and I felt comfortable bringing my car to get service at this location. More

by blasanta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric
Jan 13, 2025 -

Lexus of North Miami responded

We're delighted to hear that Eric provided a responsive and professional experience at Lexus of North Miami. Thank you for trusting us with your vehicle's service needs!

January 09, 2025

Waiting time was too long and repair progress and final completion notifications was also slow. More

by SAUNDERS13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosaly Bermudez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Lexus of North Miami responded

I'm disappointed to see that you weren't satisfied with your visit. We do our best to provide 5-star experiences and I'm sorry we missed the mark. We will be sure to discuss this as a team so that we can improve our process going forward. If there's anything else you'd like to discuss, please feel free to reach out to me. Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

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