Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lexus of North Miami
North Miami, FL
2,691 Reviews
Experience the Lexus Lifestyle
Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins.
The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities.
Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers.
At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply.
Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami.
The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Filter Reviews by Keyword
By Type
Showing 2,691 reviews
May 14, 2024
Denis is the best taking 2nd car already and getting the best and quickest service best and quickest service More
by Valentina
Employees Worked With
May 12, 2024
True Professional… Diego made my car buying experience very refreshing. He made transportation arrangements for me to get to the dealership with only having communicated with him via email. In person, he very refreshing. He made transportation arrangements for me to get to the dealership with only having communicated with him via email. In person, he greeted me as I arrived to the dealership. The dealership is one of the nicest I have been to in a very long time. Finance Team did a good job with going over the documentation and getting everything completed in a decent amount of time. Diego made sure my vehicle was cleaned again (it was already close to immaculate) fuel was topped off and he even provided me a gift from the dealership that was most appreciated. This was definitely one of my top 3 car buying experiences and I’ve purchased many vehicles in my life. Thanks again Diego and the Lexus of North Miami team for providing exceptional car buying service. I look forward to working with you all in the future. More
by hallseneca
May 08, 2024
Very grateful for the team at Lexus of North Miami especially Diego Camboni and Alfred Outset. Diego was very professional and patient with us. We test drived two cars and fell in love with the second especially Diego Camboni and Alfred Outset. Diego was very professional and patient with us. We test drived two cars and fell in love with the second one which was out of our budget but they made it possible to negotiate a fair deal for both parties. Being a pre-owned car it only had one Key but Diego made sure the second key was done in less than 3 days. Totally recommend this dealer, everyone was very familiar and transparent More
by leo1967cl
May 06, 2024
Our in-person experience was good, but we received misleading information over the phone from the service department. misleading information over the phone from the service department. More
by judy
Employees Worked With
May 03, 2024
Excellent service and dedication to the customers. Highly recommended Make you feel a valuable costumer Highly recommended Make you feel a valuable costumer More
by Andres
Employees Worked With
May 03, 2024
Evan was amazing. Lexus is lucky to have such an employee! He made the experience wonderful. We are extremely happy with our purchase. Lexus is lucky to have such an employee! He made the experience wonderful. We are extremely happy with our purchase. More
by paratrooperaal
May 02, 2024
It was great to get started with them, but in the end, the Customer Service and overall transaction experience was extremely disappointing, disrespectful and quite unprofessional. Gus, Alex, Ramon, and Se the Customer Service and overall transaction experience was extremely disappointing, disrespectful and quite unprofessional. Gus, Alex, Ramon, and Sean all lack professional customer care or respectful follow-ups. Evan seems to work hard but appears mis or uninformed much of the time. I was happy with my purchase but not the experience. More
by mrjscott33
May 02, 2024
Evan did a great job throughout the entire sales transaction. Explaining, answering questions etc. Presents a very professional image for the company. Definitely would buy another car from him. transaction. Explaining, answering questions etc. Presents a very professional image for the company. Definitely would buy another car from him. More
by The Don
May 02, 2024
Evan is the best sales person I dealt with at your location very professional and knowledgeable. I was not there to made that purchase on Friday but because of his it and expertise I end up putting a location very professional and knowledgeable. I was not there to made that purchase on Friday but because of his it and expertise I end up putting a deposit on my nx350h he is a great asset to your company. More
by Paulette
Employees Worked With
Other Employees :
Jeffery is doing an amazing job behind the scene I think he is ready for the floor . He is the one that made me came to that location
