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Lexus of North Miami

North Miami, FL

4.6
3,318 Reviews
Experience the Lexus Lifestyle Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins. The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities. Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers. At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply. Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami. The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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14100 Biscayne Blvd

North Miami, FL

33181

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Showing 3,320 reviews

February 21, 2025

Los mejores siempre gracias por todo un excelente trato y servicio siempre 🙏🍀🍀🍀 Gracias por todo More

by victormpg85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reinaldo Berroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2025 -

Lexus of North Miami responded

Apreciamos esta excelente reseña para Lexus of North Miami, Victor! Nos alegra leer que le ofrecimos una gran experiencia.

February 21, 2025

I have been buying my Lexus cars at this dealership since May 2004. My salesman had been Val for my first four cars until he retired. When I was ready to buy my 2025 NX 225, I contacted Val who recommended N More

by HEPESOLA325
Recommend Dealer
Yes
Employees Worked With
Nelson Paulino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramon Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2025 -

Lexus of North Miami responded

Thank you for your continued loyalty to Lexus of North Miami! We're delighted to hear that Nelson provided another great experience for your 2025 Lexus NX 225 purchase. We appreciate the trust you've placed in us over the years and look forward to serving you again in the future!

February 20, 2025

I just wanted to take a moment to thank you for your professionalism and excellent service. My recent experience at your collision center was truly outstanding. You were punctual, transparent, and deliv More

by caroamar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

Lexus of North Miami responded

Thank you for sharing your positive experience with our collision center at Lexus of North Miami! We're delighted to hear that everything went smoothly and met your expectations. We appreciate the recommendation and look forward to serving you again in the future!

February 20, 2025

It it went very well with Bobby his amazing service manager. He deserve to be recognized. Thank you so much, Bobby. I always choose Bobby for a reason because he is very professional and very respectf More

by mquad33161
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

Lexus of North Miami responded

We're delighted to hear that Bobby provided you with exceptional service at Lexus of North Miami. Your recognition means a lot, and we're glad he made your visit smooth and efficient. Thank you for choosing us!

February 20, 2025

Bobby has provided an outstanding and professional job throughout the entire process. Thank you very much. More

by JLAOUI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

Lexus of North Miami responded

We're delighted to hear that Bobby delivered an outstanding experience at Lexus of North Miami. Thank you for your feedback!

February 20, 2025

Service is efficient as always but waiting time was a little long but it’s worth the waiting time More

by joan_0384
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

Lexus of North Miami responded

We are glad to hear that our team provided excellent service. We hope to have the opportunity to improve the wait time at your next visit. Thanks for choosing Lexus of North Miami!

February 20, 2025

Lexus of North Miami was very helpful in assisting with my online car shopping needs. Demetri, Danielle and Luke were all very attentive and went above and beyond to answer all my questions and to make thi More

by ssteph03
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Demetri Melekos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Contaldi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Smigiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2025 -

Lexus of North Miami responded

We're delighted to hear that Demetri, Danielle, and Luke provided such attentive service during your online car shopping experience with Lexus of North Miami. Thank you for recommending us so highly! Enjoy your new ride!

February 18, 2025

Extremely rude customer service. My car was taken in for service and delivered by valet. When I drove my car I noticed my car was driving terrible and now had an issue that was not p More

by gabriellemacosta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric
Feb 18, 2025 -

Lexus of North Miami responded

Gabrielle, I'm sorry to hear about your experience with our customer service and the inconvenience you faced. We strive for attentive and respectful communication, so it's disappointing that we fell short here. If you're open to discussing this further or have any other concerns, please feel free to reach out directly. Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

February 17, 2025

El problema es que hasta ahora no me entregan la llave del carro sólo me entregaron 1 hace más de 2 años gracias More

by Julio César Echenique
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Figureoa
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 17, 2025

Service is efficient as always but waiting time is long but it’s worth the waiting time. More

by mjssambile
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Garcia
Feb 18, 2025 -

Lexus of North Miami responded

We are honored to receive your support. Thank you! - Lexus of North Miami Team

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