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Lexus of North Miami

North Miami, FL

4.6
2,863 Reviews
Experience the Lexus Lifestyle Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins. The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities. Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers. At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply. Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami. The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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14100 Biscayne Blvd

North Miami, FL

33181

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Showing 2,863 reviews

December 30, 2024

The employee was very nice and the service work done on time , overall experience was great More

by terry198541
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Erez Shemesh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Lexus of North Miami responded

The team at Lexus of North Miami loves seeing great reviews! Thank you, Terry!

December 29, 2024

La mejor experience es con el vendedor el Senor Jorge Frontier Muy professional y eficaz More

by lucysilva2005
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jorge Frontier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Lexus of North Miami responded

Lucy, nos contenta saber que su experiencia con Jorge fue positiva! Gracias por elegir Lexus of North Miami.

December 29, 2024

THIS TIME MY EXPERIENCE WAS VERY GOOD. Cesar the General Manager helped me a lot More

by angelicahealth
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Yes
Employees Worked With
Velianet Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Lexus of North Miami responded

Here at Lexus of North Miami, we are always thankful for positive feedback from our customers. Thank you, Angelica!

December 29, 2024

Very efficient and friendly. Good human relation and timely. They did a very good job More

by AKINLOYE
Service Price Transparency
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Yes
Employees Worked With
Jonathan vellon
Dec 31, 2024 -

Lexus of North Miami responded

Thank you for reviewing Lexus of North Miami! It was so kind of you to share your experience.

December 29, 2024

Awesome experience and staff were very professional and make sure their clients are happy when they leave the dealership, More

by vghand
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Stillwell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mona Green
4.0
This rating includes all reviews, with more weight given to recent reviews.
Anna Chebotova
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2024 -

Lexus of North Miami responded

Thank you for sharing your positive experience with us at Lexus of North Miami! We're delighted to know our team provided professional service and ensured a happy visit. Safe travels in your new vehicle!

December 29, 2024

Five start service Great customer service Fast IN and OUT Great employee Good job on the car More

by JBARBIERI83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Kamal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Arcon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Tarczynski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Stillwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Almonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mona Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Velianet Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anna Chebotova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2024 -

Lexus of North Miami responded

The team at Lexus of North Miami loves seeing great reviews! Thank you!

December 29, 2024

I was very well attended and friendly by Eric Garcia, who tried to solve my problem very quickly. More

by POJA1747
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Garcia
Dec 31, 2024 -

Lexus of North Miami responded

Thank you for the great review of Eric. We look forward to seeing you again at Lexus of North Miami!

December 28, 2024

The people are GREAT, not so sure about the product though. Have the strange feeling Lexus tried to make a silk purse out of ax sows ear. Too bad, I have been loyal and satisfied with the product up ti More

by pilar4104
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfred Utset
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Lexus of North Miami responded

Thank you for your feedback! We're glad to hear that our team at Lexus of North Miami made a positive impression. We appreciate your loyalty and hope we can address any concerns about the product in future visits.

December 28, 2024

The service was wonderful. The only issue I had was my dashboard default was reset, and I did not really appreciate it because it took me quite a longtime to get it back More

by rjmia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos A Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : N/A
Dec 30, 2024 -

Lexus of North Miami responded

We're glad to hear you enjoyed the service at Lexus of North Miami! We apologize for any inconvenience with your dashboard settings and appreciate your feedback. If there's anything else we can do to assist, please let us know!

December 27, 2024

Great service from Bobby Rahmani. very helpful and took the time to explain detailed info More

by 7ISAAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2024 -

Lexus of North Miami responded

We're happy to hear that Bobby delivered great customer service! Thank you for sharing your Lexus of North Miami experience.