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Lexus of North Miami
North Miami, FL
2,997 Reviews
Experience the Lexus Lifestyle
Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins.
The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities.
Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers.
At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply.
Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami.
The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 2,997 reviews
February 05, 2025
Very detailed explanation of service provided. car was ready when promised. Complimentary snack and coffee in the cafe while you wait is much appreciated. Great experience over all. car was ready when promised. Complimentary snack and coffee in the cafe while you wait is much appreciated. Great experience over all. More
by Mikhail Braverman
Verified CustomerEmployees Worked With
February 04, 2025
Best service ever! !! was very patient and explain everything to us, I love my car, thank you!! !! was very patient and explain everything to us, I love my car, thank you!! More
by adam.boudin
Employees Worked With
February 04, 2025
Bobby is the worst service employee I have ever met. He lied constantly and tried to trick me into believing that there was more being done to my car than there actually was. He tried to trick my husban He lied constantly and tried to trick me into believing that there was more being done to my car than there actually was. He tried to trick my husband over the phone about what was being done to my car and was extremely rude to both of us. It got to the point that he became aggressive when I only wanted to know what I was being charged for and I had to ask for my car back and find somewhere else to service my car. I will never bring my car back to this dealership. I do not understand how someone like this has a job in customer service. More
by sandgm
Employees Worked With
February 04, 2025
The experience was great Our sales person Erez was exceptional, helpful and knowledgeable and not pushy Thanks to him I’m happy with my new Lexus exceptional, helpful and knowledgeable and not pushy Thanks to him I’m happy with my new Lexus More
by adam.bo
Employees Worked With
February 04, 2025
Excellent servce everytbing was done efficiantley Very happy with my purchase. Will recommend Erez to all my friends. happy with my purchase. Will recommend Erez to all my friends. More
by adam.bo
Employees Worked With
February 04, 2025
Lexus of North Miami actually is the definition of a great car buying experience. Everyone at the dealership truly understands the meaning of a “customer”. We got a fantastic car (NX F-Sport) at a price great car buying experience. Everyone at the dealership truly understands the meaning of a “customer”. We got a fantastic car (NX F-Sport) at a price less than the other dealerships. I would give them 1,000 stars if that was an option!!! More
by nancymdo
February 04, 2025
Jose Figueroa was perfect for us As he also sold me my wife’s car a few years ago Give him a raise He’s great wife’s car a few years ago Give him a raise He’s great More
by steve970
Employees Worked With
February 03, 2025
Terri is great. Every one else needs to be retrain with more of the customer service details Every one else needs to be retrain with more of the customer service details More
by YLO28NY
Employees Worked With
February 03, 2025
Usually it takes 2 hours to rotate tires and wash the car, but this time it took only an hour. I was super happy! car, but this time it took only an hour. I was super happy! More
by chirogoddess
Employees Worked With
