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Lexus of North Miami

North Miami, FL

Overview
Employees
Reviews
Vehicles
4.6
2,676 Reviews
Experience the Lexus Lifestyle Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins. The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities. Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers. At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply. Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami. The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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14100 Biscayne Blvd

North Miami, FL

33181

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Showing 2,676 reviews

November 11, 2024

Service ctr. was Excellent from dropping off my car to the ease of picking up my car , Outstanding More

by HS9BALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simone
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Nov 11, 2024 -

Lexus of North Miami responded

We're glad our team could make your Lexus of North Miami experience a smooth one! Thank you for the 5-star review.

November 11, 2024

They were very friendly and accommodating. They got me the exact car, make, model and features that I asked for. Excellent experience. More

by burrows 191
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexander Mejias
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2024 -

Lexus of North Miami responded

We're delighted to hear that you had an excellent experience with us at Lexus of North Miami! It's wonderful to know our team was friendly and accommodating in helping you find the perfect car. Enjoy your new ride!

November 11, 2024

Friendly, honest and fast service. Prices could be cheaper, but overall a very pleasant experience. More

by MiguelBranger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick in service
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Nov 12, 2024 -

Lexus of North Miami responded

Miguel, we appreciate your feedback and are glad our team delivered five-star service. Thanks for stopping in at Lexus of North Miami!

November 11, 2024

Me robaron 1000 dólares y cada vez que hablo para hablar con el gerente nunca está disponible o me devuelven la llamada y nunca sucede More

by Aneleidy Sardinas
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Erik
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Nov 12, 2024 -

Lexus of North Miami responded

Aneleidy, lamento mucho escuchar sobre su experiencia. Esto no es lo que esperamos para nuestros clientes y me gustaría ayudarle a resolver este problema. Por favor, contácteme cuando tenga un momento disponible. Gracias, Ed Rubenfeld - Service Manager - 305-372-3747

November 10, 2024

The service appointment went very well No problems at all. Genesis was very helpful and knowledgeable. More

by sattento
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genesis
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Nov 11, 2024 -

Lexus of North Miami responded

We're delighted to hear that your service appointment went smoothly at Lexus of North Miami! It's great to know Genesis provided helpful and knowledgeable assistance. Thank you for sharing your experience with us!

November 09, 2024

Eric did a good job. He is always very helpful! His advice is always welcomed More

by REMIBE
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harry Faitelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Lexus of North Miami responded

Eric will appreciate the shout-out! Thank you for choosing Lexus of North Miami. Safe travels, and we'll see you next time!

November 09, 2024

competent work, efficiently done. . . car is diagnosed for any issue and I am consulted to authorize work before is done More

by BLAWLES1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Lexus of North Miami responded

Thank you for sharing your experience with us at Lexus of North Miami! We're glad to hear that our team provided efficient and transparent service. We appreciate your trust in us!

November 08, 2024

Outstanding Customer Service was received. Everyone I came in contact with was absolutely amazing.. The whole process from start to finish was fast and friendly. A huge thumbs up to Anthony More

by Agatha5551
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Zaverukha
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2024 -

Lexus of North Miami responded

Agatha, we're delighted to hear that Anthony and the team at Lexus of North Miami provided you with outstanding service! Thanks for sharing your experience, and we hope you enjoy every moment in your new vehicle.

Nov 08, 2024 -

Agatha5551 responded

Most definitely. Enjoying every aspect of my new vehicle thus far.

November 08, 2024

EXCELLENT SERVICE! RONALD IS AWESOME. KNOWS HOW TO TRAT A CUSTOMER. GOOD JOB! KEEP IT UP! More

by mlichy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RONALD
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Nov 08, 2024 -

Lexus of North Miami responded

Thank you for sharing this praise for Ronald and the Lexus of North Miami Team! See you down the road!

November 08, 2024

The service department is amazing and waiting for my car is a very pleasant experience. Bobby Rahmani, was friendly, helpful and very professional. More

by sam.saka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2024 -

Lexus of North Miami responded

We're delighted to hear that Bobby and our service department at Lexus of North Miami made your visit a pleasant one. Thank you for sharing this positive feedback, Sam!

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