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Lexus of North Miami
North Miami, FL
3,316 Reviews
Experience the Lexus Lifestyle
Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins.
The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities.
Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers.
At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply.
Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami.
The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 3,316 reviews
May 17, 2025
The finance director who I worked with was a 10+ star individual. Very helpful and quick to complete the sale transaction. Unfortunately, I can’t say the same for the sales team. Persistent and insi individual. Very helpful and quick to complete the sale transaction. Unfortunately, I can’t say the same for the sales team. Persistent and insistent to make a sale, of any kind with limited regard for what I was looking for. More
by rlc5
Verified Customer
May 16, 2025
The service was excellent, I recommend the seller Marysabel great attention,all the employees show good attitude and helping to us Marysabel great attention,all the employees show good attitude and helping to us More
by cenizariomaria
Employees Worked With
May 16, 2025
Great dealership. Ed Rubinfeld is a fantastic and very competent and helpful service manager. Todd in finance department and Carlos Fernandez is very helpful. Ed Rubinfeld is a fantastic and very competent and helpful service manager. Todd in finance department and Carlos Fernandez is very helpful. More
by levine.harvey
May 16, 2025
I’m a customer from more than 5 years and I went on Friday May 9 to do service in my Lexus NX 250 and with the idea to change my car, Alex Mejia keep calling me apparently he got my phone from my call Friday May 9 to do service in my Lexus NX 250 and with the idea to change my car, Alex Mejia keep calling me apparently he got my phone from my call to do service to my car, soon meantime the car was in the shop we started talking about the new car nice till this point, when we start talking about numbers the first number for the trade in he throw was $16,000 for my car that I knew the value was $24.000 according with car max and caravan he was not happy about it, then he went and brought his manager a bold, long white beard old and nasty old men, who treat us very bad, I felt like a second class citizen, we left, my daughter was called by another manager who gave her another numbers, when I spoke to Alex the sales Men the next day about his reaction was really bad all his kindness went away and the monsters came out, it was a really bad experience we wrote to Kamal who is the general manager whom didn’t even answer us, they Lost my business and the sale of a car, I will never go back to that dealer not even to give service to my new Lexus, really bad experience that left a really bad taste to me about the dealers, I de use to do this review for future customers to be careful with this people, thanks More
by diazalba1954
May 15, 2025
Lexus of North Miami always provides a Great customer services . Questions are always answered in a timely manner. services . Questions are always answered in a timely manner. More
by Laura C
May 15, 2025
Thanks to everyone who serviced my car, great job, great service and amazing lounge area. service and amazing lounge area. More
by elenasnitsar
May 15, 2025
Got my 4th lease yesterday. Jade was great and patient with me while selecting a new car. Qudus has worked with me for the last 3 cars to ensure I get the best rate for my budge Jade was great and patient with me while selecting a new car. Qudus has worked with me for the last 3 cars to ensure I get the best rate for my budget. More
by MISSNIVIA
May 14, 2025
I used to love to go to Lexus of North Miami for service. Especially because they would give you the extra service, by washing my car, but the service has gotten from bad to worse. So sad. Especially because they would give you the extra service, by washing my car, but the service has gotten from bad to worse. So sad. More
by maldonadosandra37
Employees Worked With
May 14, 2025
Bobby R is excellent , responsive , timely . Very consistent service. The dealership is clean comfortable , love the cafe. The temperature was a little cold but I found a spot that was warmer. Very consistent service. The dealership is clean comfortable , love the cafe. The temperature was a little cold but I found a spot that was warmer. More
by rpollack
