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Lexus of North Miami

North Miami, FL

4.6
2,878 Reviews
Experience the Lexus Lifestyle Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins. The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities. Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers. At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply. Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami. The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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14100 Biscayne Blvd

North Miami, FL

33181

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Showing 2,878 reviews

November 07, 2024

Excellent customer service. They have very good deals and I love the cars they come out with More

by KIRK.CAMERON
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Syed
Nov 08, 2024 -

Lexus of North Miami responded

Kirk, thank you for taking a moment to commend our customer service and inventory at Lexus of North Miami. Our team would love to assist on your next car-buying journey!

November 07, 2024

They were very friendly, the process was fast, the seller was very helpfull very kind More

by Isabellacris27
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Angel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaker Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Igor Katayev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Contaldi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Lexus of North Miami responded

We couldn't ask for a better review of Lexus of North Miami. Thanks so much, Isabella, and we hope you enjoy your new ride!

November 07, 2024

I went back to the service center to replace the censor that automatically opens or closes the trunk when activated. The device went bad just about five months after purchase of the 2024 RX. For this visit More

by FAITHCHURCH93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Lexus of North Miami responded

Thank you for sharing your experience with us at Lexus of North Miami. We're glad to hear that our service team was able to assist you satisfactorily during your visit. If there's anything else we can do for you, please let us know!

November 06, 2024

I like this dealer ship because they are very experienced and knows how to deal with people More

by Luc.senatus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reinaldo Berroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Verneuil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2024 -

Lexus of North Miami responded

Thank you for this 5-star review of Lexus of North Miami! Have a lovely day!

November 06, 2024

Fast and easy transaction. Great customer service, highly recommend. Look forward to dealing with again. More

by erik36
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harry Faitelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Efrain Ponce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2024 -

Lexus of North Miami responded

Erik, we're delighted to hear about your smooth experience at Lexus of North Miami! Thank you for recommending us and we look forward to assisting you again in the future.

November 06, 2024

My service advisor. Eric Garcia was awesome. Everything that needed to be done on the car was done well and the car was returned when promised. More

by WILLIAM.PRECHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Vidal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Garcia
Nov 06, 2024 -

Lexus of North Miami responded

William, it's wonderful to hear that Eric provided awesome service and completed everything promised. Thank you for sharing your experience with Lexus of North Miami!

November 06, 2024

People are nice, they complied with time on the appt and the car is good More

by NORAGOMELSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Nov 06, 2024 -

Lexus of North Miami responded

It makes us smile to receive this positive review of Lexus of North Miami! See you next time!

November 04, 2024

Recently leased a Lexus here and had a great experience thanks to Kelia, my sales advisor. She is so great and pleasant to work with. She exudes the best energy which made this process very exciting. I had More

by tduque
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roman Santana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Arcon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Contaldi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelia Tejada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Lexus of North Miami responded

We're delighted to hear about your seamless leasing experience at Lexus of North Miami! It's wonderful that Kelia, Gus, Roman, and Danielle made the process enjoyable for you. Thank you for recommending us; we look forward to seeing you again in the future!

November 04, 2024

Always the best. thank you On time a d professional. Easy to recommend and I do not have to worry that you will take careof any one.Robert More

by robertnoble1257
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Lexus of North Miami responded

Robert, thank you for the kind words! We're happy to hear that our team at Lexus of North Miami consistently meets your expectations. See you down the road!

November 04, 2024

Kelia was amazing, she offered to send me an uber to come and check out the car I wanted. Once at the dealership the process of purchasing the car was quick and straightforward. Spent roughly an hour and a h More

by qmw22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelia Tejada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Lexus of North Miami responded

We're delighted to hear that Kelia made your experience at Lexus of North Miami so seamless and efficient! Thank you for recommending us, and we look forward to welcoming you back in the future. Enjoy your new car!

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