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Lexus of North Miami

North Miami, FL

4.6
3,327 Reviews
Experience the Lexus Lifestyle Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins. The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities. Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers. At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply. Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami. The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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14100 Biscayne Blvd

North Miami, FL

33181

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Showing 3,327 reviews

March 13, 2025

Muy buena atencion,respuests a mis dudas,las instalaciones limpias,personal entrenado,rapidez en entrega More

by JKAFA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnatan Velon
Mar 13, 2025 -

Lexus of North Miami responded

Gracias por compartir su experiencia con nosotros en Lexus of North Miami. Nos alegra saber que recibió una atención excelente y disfrutó de nuestras instalaciones limpias y servicio rápido. Esperamos verle nuevamente pronto!

March 13, 2025

Great service! ! Nice sales guys, They work with customers to give them the best deals! More

by ANDREASCH
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Erez Shemesh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

Lexus of North Miami responded

We love seeing 5-star reviews. Thanks, Andreasch!

March 12, 2025

Missed my appointment for valet service pickup several times. Required multiple calls to arrange. Car was returned unwashed even though I specifically asked for a car wash and vacuum. Overall very disorga More

by montserrat.alba.3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nelson Paulino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Lexus of North Miami responded

I'm sorry to hear about the inconvenience you experienced with our valet service. It sounds like we fell short of providing the organized and thorough service you expected, especially regarding your car wash request. We appreciate your feedback and would love to make it right for you; please feel free to reach out at your convenience. Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

March 12, 2025

Bobby provided excellent communication for car repair issues. He was available on return calls THANK YOU More

by SOBESY
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2025 -

Lexus of North Miami responded

We're delighted to hear that Bobby provided excellent communication during your car repair experience at Lexus of North Miami. Thank you for sharing this feedback!

March 12, 2025

Nice looking dealer, with available things to do. Everyone looked very professional. Our sales associate, Terry Bean is the best. More

by PAPITO1060
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2025 -

Lexus of North Miami responded

We're delighted to hear you had a great experience with Terry and found our Lexus of North Miami dealership welcoming! Thank you for the positive feedback, we look forward to seeing you again soon.

March 12, 2025

This was the easiest car buying experience I have ever had and will highly recommend this dealership over all other Lexus dealerships More

by blooms925
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Qudus Ijelu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Kamal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anna Kaloshina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2025 -

Lexus of North Miami responded

We're thrilled to hear that your car-buying experience was smooth and enjoyable! Thank you for recommending Lexus of North Miami, and safe travels ahead!

March 11, 2025

Excelente , de verdad me ayudaron en todo para poder tener el carro de mis sueños More

by reyesdiego1732
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelia Tejada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2025 -

Lexus of North Miami responded

Hola Diego! Felicidades por su nuevo carro de Lexus of North Miami! Gracias por hacer negocios con nosotros.

March 11, 2025

Awesome the best dealership and great customer service very quick service so satisfied thank you #1 More

by jose_magarin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Frontier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2025 -

Lexus of North Miami responded

Thank you, Jose, for this 5-star review of Lexus of North Miami!

March 10, 2025

Eric took care of everything for my car . He's a gentleman. Had a problem with my phone the technician in tech support plugged my phone in for me-so nice of him. More

by carolid333@bellsouth.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Mar 10, 2025 -

Lexus of North Miami responded

Thank you for sharing your experience with us! We're delighted to hear that Eric and our tech support team at Lexus of North Miami provided such attentive service. We appreciate your feedback and look forward to assisting you again in the future!

March 10, 2025

I had to wait closed to 3 hours for a $5,000 mile free service, for just checking a few things, no work done on the car. Very slow service. More

by lruiz2164
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alexander Mejias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2025 -

Lexus of North Miami responded

I'm sorry to hear about the long wait time during your recent visit. We strive for efficiency and it's clear we fell short in this instance. Your feedback is valuable, and we're committed to improving our service speed moving forward. If you have any further concerns or questions, please feel free to reach out. Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

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