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Lexus of North Miami

North Miami, FL

4.6
3,223 Reviews
Experience the Lexus Lifestyle Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins. The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities. Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers. At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply. Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami. The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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14100 Biscayne Blvd

North Miami, FL

33181

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Showing 3,223 reviews

February 20, 2025

Service is efficient as always but waiting time was a little long but it’s worth the waiting time More

by joan_0384
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

Lexus of North Miami responded

We are glad to hear that our team provided excellent service. We hope to have the opportunity to improve the wait time at your next visit. Thanks for choosing Lexus of North Miami!

February 20, 2025

Lexus of North Miami was very helpful in assisting with my online car shopping needs. Demetri, Danielle and Luke were all very attentive and went above and beyond to answer all my questions and to make thi More

by ssteph03
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Demetri Melekos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Contaldi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Smigiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2025 -

Lexus of North Miami responded

We're delighted to hear that Demetri, Danielle, and Luke provided such attentive service during your online car shopping experience with Lexus of North Miami. Thank you for recommending us so highly! Enjoy your new ride!

February 18, 2025

Extremely rude customer service. My car was taken in for service and delivered by valet. When I drove my car I noticed my car was driving terrible and now had an issue that was not p More

by gabriellemacosta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric
Feb 18, 2025 -

Lexus of North Miami responded

Gabrielle, I'm sorry to hear about your experience with our customer service and the inconvenience you faced. We strive for attentive and respectful communication, so it's disappointing that we fell short here. If you're open to discussing this further or have any other concerns, please feel free to reach out directly. Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

February 17, 2025

You took my flat tire immediately and were able to replace it by the end of the day. More

by ALANBRICKTURIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The valet was quite helpful
Feb 18, 2025 -

Lexus of North Miami responded

We are glad to hear that we got you back on the road quickly! Thanks for choosing Lexus of North Miami.

February 17, 2025

Bobby did excelente work. He gave me great information of needed to be done to auto. More

by LUISCGD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Lexus of North Miami responded

Luis, we appreciate the shoutout to Bobby from our Lexus of North Miami team! Thank you.

February 17, 2025

El problema es que hasta ahora no me entregan la llave del carro sólo me entregaron 1 hace más de 2 años gracias More

by Julio César Echenique
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Figureoa
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 17, 2025

Service is efficient as always but waiting time is long but it’s worth the waiting time. More

by mjssambile
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Garcia
Feb 18, 2025 -

Lexus of North Miami responded

We are honored to receive your support. Thank you! - Lexus of North Miami Team

February 16, 2025

Easy to schedule. The wait time was reasonable. Just bring a good book and you can enjoy free cafecito and goodies while you wait for your car to be serviced. More

by bbarsenault
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Lexus of North Miami responded

We're delighted to hear you enjoyed the amenities and found scheduling easy at Lexus of North Miami. Thanks for sharing your experience with us!

February 16, 2025

excelente,magnifico, agradable ,profecional eficiente,jhan suarez ,muy profecional y magnifico vendedor siempre con una sonrisa More

by dolores1712
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
jhan suarez
Feb 17, 2025 -

Lexus of North Miami responded

Gracias por compartir su experiencia positiva con Jhan y el equipo de Lexus of North Miami. Nos alegra saber que recibió un servicio profesional y agradable. Esperamos poder servirle nuevamente en el futuro!

February 16, 2025

When I walked in I was greeted by the front desk and she able to give me a salesman very quickly all the way down to finance manger the whole experience was great. More

by TOWENS2990
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Adegbayi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Lexus of North Miami responded

We're delighted to hear that your experience at Lexus of North Miami was seamless from start to finish. Thank you for sharing this positive feedback, and we hope you enjoy every moment with your new vehicle!

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