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Lexus of North Miami
North Miami, FL
3,380 Reviews
Experience the Lexus Lifestyle
Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins.
The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities.
Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers.
At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply.
Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami.
The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 3,383 reviews
June 11, 2025
I’m please to choose Lexus of n Miami,every thing went well for me and family.Thanks well for me and family.Thanks More
by iabnice
Verified Customer
June 11, 2025
My recent purchase of a new SUV from Lexus of North Miami was a truly exceptional experience. I extend my sincere gratitude to Anna Kaloshina and Danielle Contaldi for their outstanding assistance throughou was a truly exceptional experience. I extend my sincere gratitude to Anna Kaloshina and Danielle Contaldi for their outstanding assistance throughout the sales process. Ms. Kaloshina's professionalism and comprehensive guidance ensured a seamless transaction. The entire team demonstrated exceptional skill and dedication. I am thrilled with my new vehicle and wholeheartedly recommend Lexus of North Miami to anyone seeking a superior automotive experience. More
by Patel Minesh
June 11, 2025
My purchase experience here is why most people hate buying a car. I don’t live in Miami so, this purchase was done online. I found the car on their website after hours. The next day I received a call buying a car. I don’t live in Miami so, this purchase was done online. I found the car on their website after hours. The next day I received a call from a salesperson. I gave them my trade info, also a Lexus with way below average miles. I was then sent a buyer's order valuing my car at $7,000. I was outraged. It retails for 13k-15k on all the car-buying sites. I had forgotten I had used their trade-in icon the day before on their website. Later that evening I found an email with a trade valuation from Lexus of N. Miami for $12,688. I forwarded Sean Kamal the GM of Lexus N Miami with their offer of $12,688 email. He couldn’t be bothered to reply himself, so he pushed it off on someone below him. I was told the offer was 7,000 firm, and maybe I shouldn’t trade in my car. Clear bait and switch move. No explanation, no apology. I was offered and additional $500 discount take it or leave it. The vehicle they were selling was what I wanted and had low miles. I reluctantly went ahead and purchased the car. When I took delivery of the car it had a broken piece on the lower dash just hanging there. Impossible to miss on the multi-point inspection required for an L Certified Lexus. Every other L Certified Lexus I’ve purchased was delivered in immaculate condition. I will say my sales person, Sierra was professional and very helpful along with her partner Constantine. Sean (GM), Alfred (used car mgr.) and Todd (finance mgr.) typify the stereotypical car salesman. No integrity whatsoever, and give this Lexus dealership a bad name. I wish I had done more research. I have found many many bad reviews of this dealer. Many complaining of bad service, bullying tactics during the sales process, inconsistent pricing, etc. I bought a Lexus from Lexus of Pembroke Pines in 2018, and I had a great experience. Both are Craig Zinn owned dealers. I thought Lexus dealers were above sleazy car sales behavior. Not at Lexus of N. Miami. One more thing- after I posted a Google review I received a text from an employee there asking me to please take down my review, because it didn't look good for them. The b@lls on these folks. Holy crap! More
by stephen.scabuilds
June 09, 2025
Fantastic and Outstanding Service from begining to end. Its always a pleasure and a breeze to work with Bobby. Thank You Its always a pleasure and a breeze to work with Bobby. Thank You More
by JLAOUI
Employees Worked With
June 09, 2025
Efrain is one of the reasons that I continue to lease at Lexus of NorthMiamj. Excellent customer service and attention to details. Lexus of NorthMiamj. Excellent customer service and attention to details. More
by teeclinch
Employees Worked With
June 09, 2025
Came in to have the driver’s side front tire replaced. I reiterated this to the service advisor twice. The paperwork says replace driver’s side front tire. They replaced the driver’s side rear tire!! I I reiterated this to the service advisor twice. The paperwork says replace driver’s side front tire. They replaced the driver’s side rear tire!! I am now trying to reach someone by phone for them to correct their mistake with no inconvenience to me. Waiting… More
by Wsbeck
June 08, 2025
The staff were all very professional and completed my repair work. Since they were a little late they agreed to deliver my car back to me. Thank you Lexus of Miami. repair work. Since they were a little late they agreed to deliver my car back to me. Thank you Lexus of Miami. More
by dav2345
Employees Worked With
Luis Garcia - service
June 08, 2025
Excellent service. He kept me informed by text all that was recommended to repair on my vehicle which was quite a lot and even found me a discount. I had a few question He kept me informed by text all that was recommended to repair on my vehicle which was quite a lot and even found me a discount. I had a few questions and he replied back. immediately and notified me 2 days later that my car was ready for pick up. Simply the best! More
by dangelina03
Employees Worked With
Jonathan Vellon (replacement)
